sanhek garrin helkee
Adelaida Frodge
if you open the netflix app that is installed on the tv, all seems well up until the point you actually try to play a piece of media. Choose the wrong movie or show, and your tv will immediate lose all picture, and picture will not return until you either unplug the tv for a few minutes, or enter the button command "home button x5, up button, rewind x2, fast forward x2" and power back on. Choose the right film or show, and you will recieve 15 or so minutes of uninterrupted play, followed by the abrupt loss of image altogether once again.
That all is to say, the netflix app behaves differently depending on the media you select, but using it unwaveringly results in the loss of image output from your tv (and its always before you can finish your show).
moving on... we tried problem solving. Hooked our Xbox series s up to the device, and tried to run the netflix app on it instead. No luck. Immediate loss of image output by the tv, before the xbox can even fully boot up the app.
before you suggest - we have already checked for updates to both the netflix app and the tv itself. Both are up to date. We have already reset the tv (many times) and the netflix app itself, no luck.
other streaming apps that we have tried (the tubi app) works fine and no issue was experienced after 10 consecutive hours of play. It is only netflix, and it is any form of netflix that you try, be it rokus netflix or xbox's netflix. Doing other things on the xbox does not produce the issue. It is only when you try to load up netflix that the tv immediately loses picture (audio persists in all cases)
i wish you the best of luck in solving this issue, my best guess is that it is foulplay from netflix. Perhaps netflix is trying to deter consumers from roku devices, for a competitor tv company maybe. Orrrr perhaps theres no drama and your devices are just in need of some sort of update regarding Netflix software specifically. I dont understand why this issue would extend to netflix ran through external devices via the hdmi channels though.
Do they have wifi? I have a chromecast which I love. You find things on your phone and then cast to the TV - youtube, netflix etc. It also has apps on it and a remote control to control it.
In order to work (and I think firesticks are similar) you need:
TV with HDMI port
Power near the TV to connect it to
Wifi - to connect the chromecast
Ask if they have smart TVs so you can log in on their TV with your accounts.
store.google.com/gb/product/chromecast
Different things which do similar - chromecast, roku, firestick
uk.pcmag.com/old-media-streaming-devices/3509/fire-tv-stick-vs-google-chromecast-vs-roku-affordable-media-streamers-compared
You can connect your iPad to your tv with a special dongle. You have to buy the Apple one or it doesn't work but that effectively puts your iPad screen onto your tv screen so you can steam Netflix that way.
You might want to check the wifi is good enough for that though. If it isn't, you could download a load of stuff I guess
When we go we take our play station which has netflix on it. It worked fine.
You need a hdmi cable to attach to the tv. This is the cable you connect your game console, sky box etc to her tv with.