Technical Training Community of Practice Meeting October 21, 2008

[Danny]

PMMI Technical Training Community of Practice
Meeting – Tuesday, October 21, 2008
RA Jones
Cincinnati, Ohio

Agenda:

8:30-9:30 Introductions and Updates

9:30-10:30 Kroger Demo – Developing SOPs

10:45-11:00 Measurement Discussion Follow Up
Last meeting we left with 3 possible options for evaluation

1) Use Existing Data. If we have data collection devices on our
equipment already we could use this existing data to tell us about our
training methods. Interpretation of this data is of key importance.
2) Set up a Quasi Experiment. Use existing groups and equipment but
control the tasks of these groups. Example give one group a PMMI
certified trainer and give another group an uncertified PMMI field
service trainer and compare the groups as to who can perform the same
tasks better?
3) Set Up a Real Experiment. Control groups, equipment and tasks to
give us an accurate measure of training. While this method has more
cost associated to it, it does not have to be expensive and the
benefits of accuracy and information will out weigh any cost.

11:00-11:30 Evaluation (small groups) or other training issues
dependent
on group’s needs

11:30-12:00pm Evaluation (Large group)

12:00-12:45 Lunch

12:45 – 1:30 Plant tour (TBD)

1:45 – 3:00 Technical Training – The Good, the Bad and the ugly
- Identification of gaps in technical training
with an emphasis on the trainers – internal. at end-users , suppliers
and OEM trainers.
- How do we improve this? Measure it? Evaluate it? Train them? Find
adequate training for them to update their skill sets in limited time
frames? What resources are out there?

3:00 – 3:30 Next Steps