yeah as i said its a work in progress :)
for now you can add a webhook to a teams or discord channel and in the ticket if you check a field it will send off a json payload to the webhooks. For now only on creation and change since this was a PoC but i guess i can extend this to a fully supported ticket action version.
the message for the teams looks like this
for discord its just a testing payload atm
if you got some hints on how to make the json payload usable for editing in the admin page that would be helpful. The payload is the most annoying part to implement in a way the user can customize it without going around monkey patching (at least for now)
regarding the README, yes I will do a more "explaining how it works" as soon as possible but i figured ppl who go through the pain of trying it out at this stage of development know there way around the trac stuff.