Auto close "new" tickets?

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Frank Murphy

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May 22, 2012, 6:42:23 AM5/22/12
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Is it possible to autoclose tickets marked "new"
after a set number of days. (thinking 60)


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Frank
"Jack of all, fubars"

Nelson Brown

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May 22, 2012, 9:47:35 AM5/22/12
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Hrm, I don't know if trac has a plugin to perform scheduled operations.  I am thinking the query is simple, and you could do this yourself with batch modify.

http://trac-hacks.org/wiki/BatchModifyPlugin

Though it would be neat if there was such a scheduled ops plugin that worked with batch modify...

-Nelson

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RjOllos

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May 22, 2012, 8:04:34 PM5/22/12
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On Tuesday, May 22, 2012 3:42:23 AM UTC-7, Frankly3D wrote:
Is it possible to autoclose tickets marked "new"
after a set number of days. (thinking 60)

I think you could script this pretty quickly using the XmlRpcPlugin, and TracCronPlugin might be useful as well. You might also want to look at DailyReminderScriptForTracScript if you are looking at writing a plugin to do this.

http://trac-hacks.org/wiki/TracCronPlugin
http://trac-hacks.org/wiki/DailyReminderScriptForTracScript

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