How to migrate Trac 0.12.3 tickets to Jira Software (Cloud version)

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Mr. Smith

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Dec 9, 2019, 10:14:35 AM12/9/19
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Does anybody have experience migrating Trac tickets to Jira Software (the Jira bug tracker)?

Looks like it requires a Trac JSON interface. Current Jira Cloud version is apparently 8.5.

RjOllos

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Dec 9, 2019, 10:23:36 AM12/9/19
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Looks like you can export from Trac as CSV and import that CSV to JIRA. This plugin might help with CSV export:

https://trac-hacks.org/wiki/ExportImportXlsPlugin

Mr. Smith

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Dec 9, 2019, 12:23:37 PM12/9/19
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Thanks for that. We would also want to migrate attached files. Any ideas there?

Ryan Ollos

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Dec 9, 2019, 3:08:15 PM12/9/19
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On Mon, Dec 9, 2019 at 9:23 AM Mr. Smith <eir...@gmail.com> wrote:
Thanks for that. We would also want to migrate attached files. Any ideas there?

You can pull all of the data and attachments using TracXMLRPC. You probably need to generate the CSV or JSON format required by JIRA. I would try to find a specification for that.


- Ryan 

Bamforth, Roger

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Dec 10, 2019, 9:29:15 AM12/10/19
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Or, install an old (pre 8.4) version of Jira, import your Trac into it and then Upgrade Jira to the latest version. We successfully imported out Trac into Jira 7.13. It was just a matter of archiving the entire Trac instance to a zip file and pointing Jira’s Trac import tool at it. The only issue was the maximum  zip file size was 4 GB and ours was larger than that, we had to delete a couple of large attachments to get the zip file size small enough and then manually add them to the Jira ticket after the import.

 

Regards

 

- Roger

 

From: trac-...@googlegroups.com <trac-...@googlegroups.com> On Behalf Of Ryan Ollos
Sent: 09 December 2019 20:08
To: Trac Users <trac-...@googlegroups.com>
Subject: [EXT] Re: [Trac] Re: How to migrate Trac 0.12.3 tickets to Jira Software (Cloud version)

 

 

 

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Bamforth, Roger

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Dec 10, 2019, 9:29:16 AM12/10/19
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If you go to the Jira docs page you linked to in your original message, go to the version droplist at the top right where it says “Server 8.5” and change the version to “7.13” you’ll get detailed instructions for the old import tool.

 

- Roger

Mr. Smith

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Dec 10, 2019, 9:39:25 AM12/10/19
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Thanks. I've noticed. I'm working on getting an older version of Jira (so it still has those import options in it). I got 8.5.1 (latest version) last night and they were missing.

— e.

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Mr. Smith

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Dec 10, 2019, 9:41:37 AM12/10/19
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Thanks, Roger. That's what I'm working on now. I don't know where to download a previous Jira Software version from, so I have a ticket out to Atlassian about that.

Seems like even 8.3 will suffice. 8.4 is where they retired that feature, per that article.

— Eiren

On Tuesday, December 10, 2019 at 9:29:15 AM UTC-5, Bamforth, Roger wrote:

Or, install an old (pre 8.4) version of Jira, import your Trac into it and then Upgrade Jira to the latest version. We successfully imported out Trac into Jira 7.13. It was just a matter of archiving the entire Trac instance to a zip file and pointing Jira’s Trac import tool at it. The only issue was the maximum  zip file size was 4 GB and ours was larger than that, we had to delete a couple of large attachments to get the zip file size small enough and then manually add them to the Jira ticket after the import.

 

Regards

 

- Roger

 

From: trac-...@googlegroups.com <trac-...@googlegroups.com> On Behalf Of Ryan Ollos
Sent: 09 December 2019 20:08
To: Trac Users <trac-...@googlegroups.com>
Subject: [EXT] Re: [Trac] Re: How to migrate Trac 0.12.3 tickets to Jira Software (Cloud version)

 

 

 

***NOTICE*** This came from an external source. Use caution when replying, clicking on links, or opening attachments.

 

On Mon, Dec 9, 2019 at 9:23 AM Mr. Smith <eir...@gmail.com> wrote:

Thanks for that. We would also want to migrate attached files. Any ideas there?

 

You can pull all of the data and attachments using TracXMLRPC. You probably need to generate the CSV or JSON format required by JIRA. I would try to find a specification for that.

 

 

- Ryan 

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Bamforth, Roger

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Dec 10, 2019, 10:44:44 AM12/10/19
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The old versions are here https://www.atlassian.com/software/jira/update. Click on “show details +” to expand the list.

 

- Roger

 

From: trac-...@googlegroups.com <trac-...@googlegroups.com> On Behalf Of Mr. Smith
Sent: 10 December 2019 14:42
To: Trac Users <trac-...@googlegroups.com>
Subject: Re: [EXT] Re: [Trac] Re: How to migrate Trac 0.12.3 tickets to Jira Software (Cloud version)

 

***NOTICE*** This came from an external source. Use caution when replying, clicking on links, or opening attachments.

 

Thanks, Roger. That's what I'm working on now. I don't know where to download a previous Jira Software version from, so I have a ticket out to Atlassian about that.

 

Seems like even 8.3 will suffice. 8.4 is where they retired that feature, per that article.

 

— Eiren


On Tuesday, December 10, 2019 at 9:29:15 AM UTC-5, Bamforth, Roger wrote:

Or, install an old (pre 8.4) version of Jira, import your Trac into it and then Upgrade Jira to the latest version. We successfully imported out Trac into Jira 7.13. It was just a matter of archiving the entire Trac instance to a zip file and pointing Jira’s Trac import tool at it. The only issue was the maximum  zip file size was 4 GB and ours was larger than that, we had to delete a couple of large attachments to get the zip file size small enough and then manually add them to the Jira ticket after the import.

 

Regards

 

- Roger

 

From: trac-...@googlegroups.com <trac-...@googlegroups.com> On Behalf Of Ryan Ollos
Sent: 09 December 2019 20:08
To: Trac Users <trac-...@googlegroups.com>
Subject: [EXT] Re: [Trac] Re: How to migrate Trac 0.12.3 tickets to Jira Software (Cloud version)

 

***NOTICE*** This came from an external source. Use caution when replying, clicking on links, or opening attachments.

 

On Mon, Dec 9, 2019 at 9:23 AM Mr. Smith <http://eir...@gmail.com> wrote:

Thanks for that. We would also want to migrate attached files. Any ideas there?

 

You can pull all of the data and attachments using TracXMLRPC. You probably need to generate the CSV or JSON format required by JIRA. I would try to find a specification for that.

 

 

- Ryan 

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