Notification email weirdness
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Todd Freese
Oct 9, 2012, 11:25:18 AM10/9/12
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Since upgradeing from 0.11 to 0.12.x I have noticed a change in the notification emails.
If I make a comment on a ticket and close the ticket in one step, the notification email does not contain the comment.
Is there a way around this? This seems to have chnaged since 0.11.x.
Todd
Peter Suter
Oct 9, 2012, 1:35:43 PM10/9/12
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On 09.10.2012 17:25, Todd Freese wrote:
> If I make a comment on a ticket and close the ticket in one step, the
> notification email does not contain the comment.
>
> Is there a way around this? This seems to have chnaged since 0.11.x.
This does not happen for me and I don't think that was changed.
> If I make a comment on a ticket and close the ticket in one step, the
> notification email does not contain the comment.
>
> Is there a way around this? This seems to have chnaged since 0.11.x.
Do you use a plugin for notification emails (e.g. Announcer)?
Do you have a customized email template?
Could you give an example how the email looks and how it's supposed to look?
-- Peter
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