UK Users - An important update from CricHQ . . . . . .

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Cliff Shelley

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Mar 5, 2017, 3:42:05 PM3/5/17
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Just received an email from CriqHQ which has me really worried . . . . 

What is happening with CricHQ/TCS and PlayCricket?

Historically ECB's Play-Cricket integrated with both TCS and CricHQ scoring applications allowing matches to be downloaded, scored and uploaded. The ECB has decided not to agree commercial terms to enable CricHQ's continued provision of this service. As a result, Play-Cricket users are no longer able to utilise this service. 


New or existing CricHQ and TCS scoring application customers utilising the CricHQ platform for their competition management are still able to activate a separate "platform to platform" (CricHQ to Play-Cricket.com) data sharing function with Play-Cricket.com. This function means that our customers can choose to provide access to all of the cricket data that the ECB would like and in the manner specified by them should they agree to enable this service. This service, driven by CricHQ, has already provided 1,000's of scoresheets to Play-Cricket.com and the ECB, saving countless thousands of hours of volunteer's time.


Moments?

mrfelinfoel

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Mar 5, 2017, 3:52:09 PM3/5/17
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Cliff

This e-mail from CricHQ worries me too.  I have used TCS for over 10 years and it is so easy to download a fixture, score the game and then upload the result.  Downloading the fixture also downloads all the league registered players from both clubs.  Not being able to download the fixtures for the coming season will cause a lot of extra work for scorers and clubs.

Is this because the ECB are bringing out their own scoring system?  But this is only for tablets & phones, not laptops.

John Davies

Jonathan Burnstone

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Mar 5, 2017, 4:04:12 PM3/5/17
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Add me to the list of those that are totally confused - if fixtures and league registered players can no longer be downloaded from P-C, this is going to make life very difficult. In addition, the email mentions something about the new TCS v9 no longer being able to drive compatible electronic scoreboards!? We are just forking out several thousand on a new electronic board for this very purpose!

Hoping that when I've calmed down and read things thoroughly, they won't seem as bad as they first appear...

Jonathan Burnstone
Marshfield CC

fewdots - TCS Support Volunteer

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Mar 5, 2017, 4:40:33 PM3/5/17
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The email says that they have failed to agree terms with the ECB. Whether this is true or a ploy to get us on the CricHQ platform is not clear to me.

Can I implore everyone to apply pressure on the ECB to get this resolved. It's too close to the season and there's been too much investment by leagues and clubs to have this facility withdrawn at such short notice.

Simon Winder

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Mar 5, 2017, 4:45:45 PM3/5/17
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I have just e-mailed the play cricket help desk asking if this is true, I will reply to this mail with the answer, if we can't use TCS with play cricket in future then it would be better for everyone then to complain.

will let you all know ASAP

Regards

Simon

Sent from my iPad

> On 5 Mar 2017, at 21:40, fewdots - TCS Support Volunteer <t...@fewdots-uk.com> wrote:
>
> The email says that they have failed to agree terms with the ECB. Whether this is true or a ploy to get us on the CricHQ platform is not clear to me.
>
> Can I implore everyone to apply pressure on the ECB to get this resolved. It's too close to the season and there's been too much investment by leagues and clubs to have this facility withdrawn at such short notice.
>
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Simon Winder

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Mar 5, 2017, 5:24:24 PM3/5/17
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Not got a reply on this yet, but I am aware that Play Cricket are going to launch a scoring app this month. I believe it is available for IPhone Android, but not sure about PC and whether it will link to scoreboxes?

Also the CricHQ email also says that they have not agreed terms with with the ECB, so it is unclear where any / the fault for failing to agree terms lies.

Obviously a lot of people will be concerned as it may affect league policies and create more work for us volunteers, but perhaps better to find facts before acting.

Anyone know more than me?

Sent from my iPad

> On 5 Mar 2017, at 21:40, fewdots - TCS Support Volunteer <t...@fewdots-uk.com> wrote:
>
> The email says that they have failed to agree terms with the ECB. Whether this is true or a ploy to get us on the CricHQ platform is not clear to me.
>
> Can I implore everyone to apply pressure on the ECB to get this resolved. It's too close to the season and there's been too much investment by leagues and clubs to have this facility withdrawn at such short notice.
>

Chris Emery

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Mar 6, 2017, 3:46:34 AM3/6/17
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Here's my reply:

Hi Chris,

The play-cricket integration won't be available this season, in spite of our best efforts the ECB has not agreed to allow us to continue with this service.

Can you provide me a link to TCS page you mention as all references were meant to have been removed?

Moving forward we're still keen to work with as many leagues/clubs as possible. If Stafford would like to know more about using CricHQ for club & competition management then please let me know. Additionally I don't yet have a showcase club for our new video technology in Staffordshire, if this is of interest?

Let me know if you have any other comments/questions.

Best wishes,
Stewart

I thought this day would come. Personally I don't think it's the Ecb that are stopping criqhq as they are very keen on sharing the api and developing partnerships as we can see from their link with Pitchero.

I thought as soon as I heard of the purchase of TCS by criqhq that it would lead to the death of TCS. It's a shame Ecb didn't get there first.

Most will agree that last season was not great for TCS anyway. The support when things went wrong was virtually non existent. Our league saw our Ecb monies.cut due to live scores not showing but this was down to the TCS website functionality.

Criqhq are removing the functionality as they want you to switch to their services.

I hope nobody does as what they are doing is unacceptable.

Chris Emery
North Staffs and South Cheshire Premier Cricket League

mrfelinfoel

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Mar 6, 2017, 4:02:53 AM3/6/17
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Hi

I don't know how many of us are members of the ECBACO but if the ECB are not willing to agree terms with CricHQ over the use of play-cricket would it b worth us requesting a refund of our membership fees?  Many of us have used TCS for years, buying the upgrades when needed and investing in live score licences.  To now be told that version 9 will be free but version 8 will then cease to work is a joke!!  I have bought version 8 and should still be able to use it - if I buy a game for the Playstation or X Box and a year later they bring out a new version of the game the old version doesn't stop working.  We deserve to be treated far better after all TCS wouldn't be the product it is without our support over the years.

My club plays in the South Wales Cricket Association which is linked to play-cricket.  We have league registered players and by downloading the fixtures from play-cricket it makes things so easy as you can download the team squads too.  Being unable to do this will mean hours of extra work in setting up fixtures and player databases.  My club was promoted last year so it means we will be playing 8 new teams this year

The ECB are bringing out their own scoring package but it will only be for I-phone, I-Pad and Android phones and tablets NOT for laptops.  To have this thrown at us just 6 weeks away from the start of the season is a disgrace.  The ECBACO use TCS as part of their scorer training and those doing exams this winter will find they no longer have the capabilities that they have been taught on the courses.

John Davies
Scorer Felinfoel CC, Wales Women, Wales 50+ & MCC Scorers Panel

TIM REDSELL

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Mar 6, 2017, 4:28:47 AM3/6/17
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I am horrified by this news. As if us beleaguered scorers don't do enough already. I totally agree with John Davies.
Is there no way around this?


On Sunday, 5 March 2017 20:42:05 UTC, Cliff Shelley wrote:

TIM REDSELL

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Mar 6, 2017, 4:31:33 AM3/6/17
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CricHQ are the villains here. TCS is so much better.


On Sunday, 5 March 2017 20:42:05 UTC, Cliff Shelley wrote:

fewdots - TCS Support Volunteer

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Mar 6, 2017, 4:46:23 AM3/6/17
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Nick Cousins has replied to my colleague:

"I understand and can only confirm that we are trying to act as an honest broker between the parties - on behalf of scorers and scoring. 

I will keep in touch"

We can but hope that both parties will see sense. In the meantime, create as much noise as you can!

The problem is that CricHQ are trying to take over league administration from ECB but, because we rely on the latter for funding, this will never happen.

I wonder how much it would cost to buy TCS back????

ParksFreck

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Mar 6, 2017, 4:55:44 AM3/6/17
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I feel I may be missing something here - why would we want to use the CricHQ competition management platform?

I've use TCS to score cricket matches in a league that uses Play Cricket - downloading, scoring then uploading.  Registered players are automatically downloaded making the set up of teams painless.  Setting up an admin platform is really down to the league - I'm just a mere user here but seem to be a prawn in a bigger game between CricHQ and ECB.

I also feel cheated if the software stops functioning especially as the archaic licensing arrangements that were in place meant I have multiple fully paid versions.

Also, if the ECB are developing free software, has anyone seen a version or know where I can find one? 

mrfelinfoel

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Mar 6, 2017, 5:10:18 AM3/6/17
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http://www.play-cricket.com/updates says Free to download on mobile and tablet devices so obviously no laptop version

Jonathan Burnstone

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Mar 6, 2017, 5:10:45 AM3/6/17
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Chris, I don't know why the ECB/Play Cricket allowed TCS to be bought by what is in effect a rival platform on the other side of the world - once they did that, then this day was always likely to come? This is seriously bad news for Club scorers coming so soon before the start of the season and I have made my views known to Play-Cricket/County Board/ACO/League and CricHQ.

Let's hope something can be sorted as I don't fancy jumping in at the deep end with an untested mobile app (Play Cricket Scorer) which, as far as I'm aware, won't do several things I was hoping to do this season, including driving our new electronic scoreboard.

Phil Bates

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Mar 6, 2017, 5:26:29 AM3/6/17
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Last year I had the "honour" of winning one of the 5 licenses for a full version of TCS V8 plus live score available for those of us that responded to the CricHQ initiative to create a user group. Needless to say I've never used it and now I never will!

I think this is a very bad move by CricHQ, like many of us here I funded TCS myself as being a member of a small club funds are very tight. Unless the league direct us to do so we will not be moving away from Play-Cricket - why move from a free service to one that costs, what are the incentives to do so? Providing the new Play-Cricket app does the job I will be happy to use it, my County Scorer Officer has been testing it and I think he has provided the data for the promo material. Many of the teams we play don't have a scorebox or if they do they don't have power, so using an iPAD will at least allow me to score a whole match on one charge and if the app isn't that good manually entering a result from TCS into Play-Cricket isn't a big deal.

It will be nice if they can agree terms but I won't hold my breath for this season.

Phil

ParksFreck

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Mar 6, 2017, 6:08:26 AM3/6/17
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Like Phil, I've no real attachment to TCS, it worked well but if the ECB app links to Play Cricket then I can't see a compelling reason to stick with it.

I've never used them but there are emulators out there that let you run Android apps on your PC so if you have a laptop, feel you need/want to use the ECB app and don't want to invest in another device, this may be an option http://www.pcadvisor.co.uk/how-to/google-android/how-run-android-on-pc-computer-apps-3504642/

Simon Winder

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Mar 6, 2017, 6:16:04 AM3/6/17
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Please3 see copy of text just sent to CrikHQ, suggest you all send something similar

Morning Stewart

Thank you for the e-mail below, which I find a very disappointing development.

Can I suggest that you go back to the ECB and try to sort this problem out.

As a club website administrator and a league web administrator that both use play cricket I have absolutely zero enthusiasm for setting up another website for interface with Play Cricket which all of the Leagues our club plays in use.

From other comments I have seen from scorers and club officials I think they all want play cricket integration from their scoring platform, (However good your software may be) just to make life easy simple and avoid further time consuming activities which we all need like a hole in the head.

Hopefully you can sort but I for one will not be using TCS if it doesn't integrate with play cricket.



From: Phil Bates <heyes...@gmail.com>
To: Total Cricket Scorer <total-cric...@googlegroups.com>
Sent: Monday, 6 March 2017, 10:26
Subject: [Total Cricket Scorer:1615] Re: UK Users - An important update from CricHQ . . . . . .
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Phil Bates

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Mar 6, 2017, 8:22:45 AM3/6/17
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Just received the following from CricHQ in response to the email I sent which is shown on the bottom


Hi Phil,

I understand your frustration. We have sent two proposals to the ECB since last season and they have opted not to sign off either.

Both quotes, for data share & development, were incredibly fair in terms of pricing. In the past we have provided all of our services (both TCS & CricHQ) free of charge as a gesture of goodwill in the hope of one day formalising a commercial working agreement. They have now contracted provision of a similar service to a competitor of CricHQ for a substantial investment. We have gone back to the ECB and provided a separate proposal specifically for play-cricket.com integration and been offered nothing in return.

Appreciate it isn't what you will want to hear but it really is out of our hands.

Do let me know if you have any other comments/questions.

Best wishes,
Stewart


On 6 March 2017 at 12:35, Phil Bates

Stewart,
Can I say how disappointed I am in receiving this news, which in my opinion is far from exciting.

I score for a small club and like all clubs of a similar size funds are extremely tight so any thought of paying to move from a free league endorsed website to an annual subscription site that gives no added benefit would be laughed out by the committee.

I have funded the use of TCS for scoring to make my life easier, many of it's features are overkill for us but to be able to interface with Play-Cricket and Cricket Statistics for Windows made it worthwhile. When I was lucky enough to win one of the 5 fully licensed copies of V8 last year I was really looking forward to the coming season, obviously I haven't used it, I haven't even activated it and now I've found I never will and if the new Play-Cricket app proves to be fit for purpose I will not use TCS again.

It is my view that it is a big mistake by CricHQ to be unable to agree terms with Play-Cricket, there are many very small clubs out there that would love to use electronic scoring but the overhead is too great. We are required by our league to use Play-Cricket for fixtures and to post results, now with the opportunity to use a free scoring app will bring modern technology within the reach of the smallest of clubs.

I hope agreement can be reached in the future but I won't hold my breath.

Kind Regards,
Phil

Craig Kell

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Mar 6, 2017, 8:37:48 AM3/6/17
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Sounds like bad news for laptop / MacBook scorers like me then.

Ridiculous if that's the case especially when the CricHQ and Play Cricket scoring apps aren't compatible with the device that I use! :-(

TIM REDSELL

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Mar 6, 2017, 9:05:47 AM3/6/17
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Hello TCS people

Attached is my reply from Play-Cricket



On Sunday, 5 March 2017 20:42:05 UTC, Cliff Shelley wrote:
Screen Shot 2017-03-06 at 14.03.17.jpg

mrfelinfoel

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Mar 6, 2017, 9:08:12 AM3/6/17
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I've had this from Stuart at CricHQ

Good afternoon John,

Thanks for taking the time to get in touch.

We have provided multiple proposals to the ECB since the end of 2016 season but have not reached an agreement for the play-cricket integration to continue. Our proposals were extremely fair in terms of pricing.

We are still committed to progressing the use of technology within cricket and committed to the UK market, if any of your leagues/clubs want to find out more about how we can assist please let me know and a member of the team will contact you to discuss further.

Finally, it reads as if you have already voiced your concerns to the ECB, I would encourage any concerned administrators to do exactly this.

If you have any other comments/questions please let me know.

Best wishes,
Stewart

Simon Winder

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Mar 6, 2017, 9:13:24 AM3/6/17
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Play Cricket have just e-mailed that they will be issuing a statement in the next 24 hours



From: 'mrfelinfoel' via Total Cricket Scorer <total-cric...@googlegroups.com>

To: Total Cricket Scorer <total-cric...@googlegroups.com>
Sent: Monday, 6 March 2017, 14:08
Subject: [Total Cricket Scorer:1621] Re: UK Users - An important update from CricHQ . . . . . .

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fewdots - TCS Support Volunteer

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Mar 6, 2017, 10:46:41 AM3/6/17
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I think I may have discovered the reason that this has become an issue.  Google is my friend....


Can I suggest that you all take a look at this document, from Page 2, and draw your own conclusions....particularly to this part:
"The Current Completion Pre-Money Value will be between US$24 million and US$30 million. It is defined as being US$24 million, adjusted upwards in the following aggregate amounts: 
 by US$2 million, in the event that CricHQ has acquired the national cricket governing body of India as a fully-paid customer 
 by US$1 million, in the event that CricHQ has acquired the national cricket governing body of South Africa as a fully-paid customer 
by US$1 million, in the event that CricHQ has acquired the national cricket governing body of England as a fully-paid customer 
 by US$1 million, in the event that CricHQ has acquired the national cricket governing body of Pakistan as a fully-paid customer 
 by US$1 million, in the event that CricHQ has acquired the national cricket governing body of any other test-playing cricket nation as a fully-paid customer "

That tells me that this is all about money and that CricHQ are demanding an unreasonable fee from the ECB for the 'honour' of allowing their software - TCS & CricHQ - to interface with OUR governing body's platform.  

I think that's despicable, worse than shoddy, and just proves to show that they are all about profit and care nothing about their customers.

Chris
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Cliff Shelley

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Mar 7, 2017, 1:56:09 AM3/7/17
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Not sure if this will help others but our league, Northamptonshire Cricket League has already posted all of the 2017 fixtures on Play-Cricket. So last night I downloaded all of the seasons fixtures for my club including all the registered players and saved them. If this present issue between Cr$cHQ and ECB cannot be resolved  and we lose the functionality between TCS & Play-Cricket, I may have saved a little work but will probably have to add in any new players each week.

Will be interested to see the ECB's new scoring app but have concerns about software released shortly before the new season but starting to investigate if it is possible to run apps on my macbook pro just in case. 

Have a feeling that this issue is not going to be resolved in time for the start of the season which for me is less than six weeks away and for me it may be the end of TCS. It's a great piece of software and does so much more for me than just score matches but take away the functionality to download fixtures and upload results to Play-Cricket and it becomes redundant.

I too was one of the few who agreed to become involved in a working group for TCS/Cr$cHQ and gave up time to attend a meeting to discuss improvements and future requirements. I was also awarded a free licence for TCS V8 and a live scoring licence, both of these are worthless and were as far as I am concerned an empty gesture on the part of Cr$cHQ with TCS V9 being totally free and live scoring being included. Any loyalty and respect I had towards TCS & Cr$cHQ has been destroyed with one email. 


On Sunday, 5 March 2017 20:42:05 UTC, Cliff Shelley wrote:

fewdots - TCS Support Volunteer

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Mar 7, 2017, 4:53:35 AM3/7/17
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That's an excellent idea Cliff. I sent exactly those instructions to the Minor Counties last night.

Geoff Maddocks

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Mar 7, 2017, 5:16:40 AM3/7/17
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Great find Chris.  Makes for some interesting reading

Page 30 has their financials.  In 2015 they lost nearly $NZ5mil on $NZ300k of revenue.  They will either need to jack up prices or they will run out of money and go under.  So it kind of puts this move into perspective.  Obviously they tried to get a bunch of money from the ECB and they refused.  Bit of a desperate effort now on their part to hopefully use us as pawns to try and force the ECB to agree to terms.  Disgusting really!  I wonder how the guys who originally developed TCS feel about how their product has been used in this way

Phil Bates

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Mar 7, 2017, 5:26:12 AM3/7/17
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As the ECB has contractually agreed an arrangement with a new supply, in my view you can kiss goodbye any hope of a new agreement on TCS with CricHQ. The new supplier will no doubt have a different data model and I expect there will be an update to the play-cricket website when the app is released if nothing else to at least interface with the live scores feature and the ability to switch devices mid match, so the chances of TCS interfacing with the new set up will be remote and I will watch to see if the interface from a CricHQ website will still work with the Play-Cricket site after the update.

Geoff Maddocks

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Mar 7, 2017, 5:30:27 AM3/7/17
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On the Crichq support website (https://support.crichq.com/hc/en-us/articles/115003784688-FAQ-s-Upcoming-changes-to-CricHQ-TCS-March-2017-) it states this:

How long will I have to upgrade to TCS V9?

The process will begin early to mid March. There will be 4 weeks of transition time where we will communicate with all users the impact of the changes, and provide full support in the transition. After the 4 weeks users will no longer be able to score with previous versions of TCS. Our support will remain after these 4 weeks though to ensure anyone needing to upgrade after this is still assisted in the transition.


This is complete BS.  I have V8 and use to upload scores to Play-Cricket.  I have tested and it doesn't communicate with TCS or Crichq.  Unless they have built in an expiry to the software (highly unlikely) then the software will keep working.  What's more, the integration with PC is direct and will keep working as long as the ECB leaves their side of the integration live.  So as long as you don't upgrade, then you'll be able to use the older versions for as long as you like.  What you won't get however is support which they weren't providing anyway.  If they have built in an expiry then this is illegal and I'll be taking action if I don't get a refund. The software license had no expiry and they can't enforce this now

fewdots - TCS Support Volunteer

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Mar 7, 2017, 5:55:59 AM3/7/17
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To stop any auto upgrades, I've gone into General Settings and unticked the option to Check for Updates. Hope that might keep me safe for a while.

Phil Bates

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Mar 7, 2017, 6:07:17 AM3/7/17
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Geoff,
I think you have summed it up when you say that as long as the ECB keeps the TCS integration active and in past years I haven't been able to download any fixtures until just before the start of the season so the ECB must apply some control during the off season, from what I can see CricHQ currently doesn't have any UK League/Club fixtures. As I said in my last post there's got to be a new release of the base website software as otherwise we can't display live scores or use other features from the new scoring app on what we have now, so don't be surprised if it doesn't support TCS V8 after the update.

I would expect that an activated copy of V8 will still work in stand alone mode, live scoring won't work and you will have to manually create new fixtures and then manually enter the data into the p-c results until you have to reinstall TCS from the .exe and then you won't be able to activate it. I wouldn't be at all surprised if they didn't change the name of TCS.

Phil

wolski...@gmail.com

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Mar 7, 2017, 9:03:02 AM3/7/17
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I predicted this would happen three years ago.

It has been evident to me (as a Chartered Marketer) that for some years CricHQ has been seeking control of the total global database of "cricketers" so it can 'market' to them. That is why CricHQ now want scorers to migrate our player, club, fixture and result data to the CricHQ platform. But has anybody thought about the Data Protection Act ramifications for scorers and their clubs? We have implicit permissions to send data to ECB Play Cricket as our players, clubs and leagues are affiliated to ECB. But we need to get our players express permissions to send such data to any third party marketing organisation (like CricHQ), so that will mean more unnecessary work for club cricket administrators.

It appears that CricHQ have demanded money from ECB to continue support for Play Cricket. ECB has refused to agree commercial terms (fair enough). That MIGHT mean that ECB Play Cricket will be in future be prohibited from accepting TCS XML data directly from scorers. But we are awaiting an ECB statement.

Now it seems that as ECB won't pay them, CricHQ wants individual TCS licence holders (like us) to instead pay them XML transfer fees to 'platform to platform' the XML data via CricHQ to ECB Play Cricket. If so, fair enough, that is their commercial decision. But frankly, as far as I am concerned they can get stuffed.  Why should I pay them any MORE fees when I bought LIFETIME licences for both TCS and for 'my' Electronic Scoreboards?  Admittedly, the licences are or a single device and perhaps die when your laptop fails.  But it is criminal that they think they can get away with this ransom.

I have written the strongest personal protest to CricHQ and cannot see how ECB ACO can continue to endorse TCS unless it will continue to support ECB Play Cricket without charging fees to individual TCS licence holder (particularly for volunteers). But if CricHQ feel that they cannot do support ECB Play Cricket, then fair enough. Then, we will (regrettably) have to switch to the new ECB scoring APP that can. Frankly, I think CricHQ have gambled and will lose unless they reconsider.

Colin Barthorpe

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Mar 7, 2017, 9:12:35 AM3/7/17
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I fully agree with these comments. I love scoring with TCS and I am very angry at what CricHQ have done. I too have written in the strongest possible terms. I think CricHQ have committed a PR disaster.
Frankly all this has caused me to make a decision. After scoring for Shropshire Minor Counties for 6 seasons I have informed then that this will be my last season. I am totally fed up. I have been using TCS for 10 or more years and  no desire to start again with anything else.
Sad days.

Colin

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Phil Bates

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Mar 7, 2017, 9:53:11 AM3/7/17
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A very good point made about data protection, CricHQ is a New Zealand company and their support operation is run out of India so where are their servers located, NZ or India or both? When they had problems with live scores last season it seemed that it was the servers in NZ that were causing the problems, can't see them having a server farm here now that ECB has kicked them out.

Victor Isaacs

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Mar 7, 2017, 10:19:46 AM3/7/17
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I am a tcs user who just scores with this, do not get involved with leagues or play cricket. Prefer to see my completed scorecards on cricketarchive.cpm.
I assume I will still be able to do this on version 8 or 9.

Sent from my iPhone
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Mike Whitaker

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Mar 7, 2017, 10:33:53 AM3/7/17
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If they have any sense they’ll migrate to servers in someone’s (Amazon, M$, whoever) cloud, then they can arrange for relatively local endpoints for everyone.

> On 7 Mar 2017, at 14:53, Phil Bates <heyes...@gmail.com> wrote:
>
> A very good point made about data protection, CricHQ is a New Zealand company and their support operation is run out of India so where are their servers located, NZ or India or both? When they had problems with live scores last season it seemed that it was the servers in NZ that were causing the problems, can't see them having a server farm here now that ECB has kicked them out.
>

wolski...@gmail.com

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Mar 7, 2017, 10:37:54 AM3/7/17
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Exactly

It is illegal to export sensitive  personal data beyond the EU without the express permission of the individual concerned. How that will change post Brexit is another matter. But today, we simply can't send personal data to India or New Zealand without setting up a consensual process. XML score sheets and live scores were NOT sensitive personal data, but if using the CricHQ platform for league, player and team management that opens up a huge can of data protection worms if the servers are located outside the EU. I have had to become a 'Data Protection Controller' registered with the Information Commisioners Office for my table tennis club for very similar reasons. This could be a nightmare for small cricket clubs; whereas simple affiliation with UK based ECB Play Cricket isn't so onerous, notably as it is implict that all players, clubs and leagues are afuliated to ECB.

Phil Bates

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Mar 7, 2017, 11:20:27 AM3/7/17
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@stattovic
V8 will still run in stand alone mode and I would think that you could still export out of V8 as the CricHQ servers won't know about you but I don't know about V9, they are talking of charging for XML data so you may have to buy a license to activate export, until they release it we can't tell. The future issue with V8 will be if you ever need to reinstall it as it installs in demo mode - 5 overs to try out but you won't be able to activate it to get the full functionality as their support people won't give you the codes.

wolski...@gmail.com

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Mar 7, 2017, 12:26:08 PM3/7/17
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Just discovered that the new ECB Play Cricket APP is only for IOS or Android tablets (or phones). So who will pay to replace our laptops?

But my aged eyes and fingers struggle to cope with a tiny tablet device screen and its utter lack of tactile keyboard feedback. Unless we see a resolution to this, might we see a host of quality scorers simply give up?

CricHQ should be ashamed because this, in effect, forces individual scorers to pay their TCS ransom for the transfer of xml data to ECB Play Cricket unless ECB quickly bring out a Windows APP. I am hence resigned to manual uploads to Play Cricket for this season as I can't manage or afford the switch to a tablet.

Phil Bates

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Mar 7, 2017, 12:51:29 PM3/7/17
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Although I have no experience of them and never used them but there are a number of emulators that will run on Windows both iOS and Android. Some are free with in app purchases and some are available at low cost, google is your friend

Ian Thompson

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Mar 7, 2017, 4:47:38 PM3/7/17
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It seems we will all have to use v8 to ensure any sort of integration with Play-Cricket. But does anyone know if live scores and auto-tweets will still work?

Phil Bates

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Mar 7, 2017, 5:20:25 PM3/7/17
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Ian,
If you continue to use V8 I would guess that it is unlikely that live scores and twitter will continue to work as CricHQ have stated that they will no longer support V8 and if you wish to continue using TCS you must move to V9 which will support live scores.

Phil 

TIM REDSELL

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Mar 9, 2017, 9:15:17 AM3/9/17
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No integration with Play-Cricket from TCS or CricHQ this coming season.

Play-Cricket are bringing out their own scoring app in the next couple of weeks.
Download the fixture from Play-Cricket, score the game, upload the result. Bugs aplenty?

The ECB have decided to go with a direct competitor of CricHQ after receiving 10 years of free service from TCS & CricHQ. Typical.

If anyone wants to join the video conference at 3pm on Monday 13th March with Stewart Reynolds from CricHQ email me at timre...@btinternet.com

wolski...@gmail.com

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Mar 9, 2017, 11:55:36 AM3/9/17
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That is probably true.  But is this just blackmail to get us to panic and upgrade to TCS v9 and hence CricHQ gains control of OUR database of players? Is 'Twitter' really that essential? Is 'live scores' that essential?  Surely we are scorers and statisticians and NOT broadcasters?  These minor features are (IMHO) irrelevant compared to the real issue here; which is the future of the vital TCS data link with Play Cricket.

CricHQ has made it very clear that ther new TCS v9 won't permit us to upload data to Play Cricket. Fair enough, that is entirely up to them!  But why should we buy an INFERIOR product -  especially when v8 works fine?

Frankly, I don't care if ECB and/or CricHQ is to blame; and it sounds to me that both are just as bad as each other! CricHQ could easily come up with a sensible IT support cost that ECB might then sensibly accept. Indeed CricHQ says it has made a sensible proposal and who are we (as customers of TCS) to interfere with such corporate high jinks? But it also seems to me that ECB is possibly wise to ensure that it can never again be held to ransom by an IT supplier, whilst CricHQ were naive to expect anything other than this outcome after acquiring TCS. Frankly, I really DON'T care! This is about my Saturday afternoon and my convienience and my easy life!

Hence, until this is sorted, I won't be bullied into upgrading to v9 and I have turned off 'check for upgrades'.  Then, I can't see how CricHQ can ever prevent TCS v8 working with Play Cricket or turn off my scoreboard connectivity. Of course, if my laptop dies then I will have to make a decision (as TCS 8 is a one device licence). Also if ECB Play Cricket has a problem that requires TCS support (for which it won't pay) then we all have a problem.  But until this mess is sensibly resolved between the two squabbling parties, I suggest that nobody upgrades, because once you do, then the ONLY way to get your data to Play Cricket is via the CricHQ platform on a 'platform to platform' basis, and then somebody WILL definitely pay, whilst CricHQ will call all the shots. So who do we trust (I suggest nobody!).

Hopefully the new ECB APP will be a viable solution, but it not offering an immediate Windows/PC version is shambolic. But as a temporary solution I propose to run TCS v8 as my mainstream choice that will run my scoreboard and use the ECB APP as 'back up' instead of a (paper) linear score sheet (which TCS can produce).Then I have a choice of TWO routes to get my data into Play Cricket.

wolski...@gmail.com

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Mar 9, 2017, 12:21:12 PM3/9/17
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One more thought...

I am a keen amateur astronomer and 60% of that community is still using Windows 7 on old laptops because much of our expensive equipment requires 'serial' port connectivity. This is despite Microsoft ending support for Win7 and laptop manufacturers ceasing installing serial ports some years ago. It has since taken many years for satisfactory Windows 10 'Serial to USB' adapters and drivers to be developed by third party suppliers that avoid us sending perfectly good technology to landfill, but thankfully they now exist. So just because CricHQ won't support v8 and its v9 won't support Play Cricket, we should not assume that the world will end tomorrow. So I suggest don't panic, don't upgrade; switch off automatic updates, and let us see if the parties can resolve this squabble. I won't be used as a pawn in a bigger end game by either party.

Geoff Maddocks

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Mar 9, 2017, 5:25:52 PM3/9/17
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Just looking into the new Play-Cricket scorer app and it looks OK, as long as it works!


I do have an iPad I could use so that's not the problem and I wouldn't describe myself as a "power" scorer so I just want something that will score a game of cricket to replace the paper scorebook which it looks like it will do.  The live scores feature of TCS was great and it looks like from the webpage above that Play-Cricket will also be providing a live scores app to follow along.  I wonder if we'll be able to embed widgets in our websites though??

Noticed that the scoring app does pairs cricket which is a bonus.

Does anyone have access to the new app yet?  I really want to check it out before deciding

Phil Bates

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Mar 9, 2017, 5:36:10 PM3/9/17
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I have a friend who has been doing some beta testing on it and he's going to use it in a tournament in the next couple of weeks. I think there should be more info on it from the ECB in about a week to 10 days. I don't think that anyone outside the development/test team have access to it.

Lance Catchpole

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Mar 9, 2017, 6:09:57 PM3/9/17
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Good Evening Geoff,

I would like to let you know that Cricket Australia have been doing extensive testing of this new app over the last 3 months with scorers around Australia. I have been involved personally in Perth, Western Australia. We have found numerous bugs in the BETA version of the app and these have been gradually been fixed.

Lance Catchpole

Lance Catchpole

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Mar 9, 2017, 6:10:40 PM3/9/17
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Good Evening Phil,

I would like to let you know that Cricket Australia have been doing extensive testing of this new app over the last 3 months with scorers around Australia. I have been involved personally in Perth, Western Australia. We have found numerous bugs in the BETA version of the app and these have been gradually been fixed.

Lance Catchpole

Phil Bates

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Mar 10, 2017, 2:54:19 AM3/10/17
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Thanks Lance that's good to know, I've tried to find the Ozzie version but without much luck. I can't see that your version is going to be that different to ours so maybe you could answer some of the questions being posed about live scores etc.

What's the general view of the app amongst your community?

Phil

Geoff Maddocks

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Mar 10, 2017, 4:13:56 AM3/10/17
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Just tried Googling "Play-Cricket scorer app" and found this link which looks like a support site for the new app


Haven't had much chance to look through it yet and maybe it's not complete but couldn't find anything on things like Wagon Wheels.  Not that i use it much but I expect a few on this forum would. It has DLS which is a big relief.

Phil Bates

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Mar 10, 2017, 4:48:08 AM3/10/17
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Well done Geoff, interesting. I particularly like that it will work out the bonus points etc. Always a hassle at the end of a game. Hopefully with all the testing the Ozzies have been doing it should be fairly stable when it gets released to us and I would like to use it. I have a power socket in the home scorebox but many of the clubs we play don't have a scorebox let alone a power socket in easy reach. One club is in the grounds of a castle, lovely views but they groan at having to fire up a big alternator to run a laptop, so I can use my iPad with an external battery booster and score a whole game.

Malcolm

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Mar 10, 2017, 6:58:00 AM3/10/17
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Correction - it has DL, not DLS - so even if scoring on a tablet or smartphone, you'll still need a laptop to do DLS calculations

Phil Bates

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Mar 10, 2017, 6:59:34 AM3/10/17
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Geoff, Wagon wheels are available in the new app it says so under "scorecards" in the details on the play-cricket site

Malcolm

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Mar 10, 2017, 7:19:48 AM3/10/17
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Unfortunately, the currently available online help on the app (either under scorecard or scoring) doesn't mention wagon wheels at all :(

Phil Bates

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Mar 10, 2017, 7:32:56 AM3/10/17
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On www.play-cricket.com/updates it has the following "Auto upload game data to Play-Cricket.com while live scoring to power team and player statistics. Producing run rates, Manhattans, scoring worms and wagon wheels".

TIM REDSELL

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Mar 10, 2017, 8:53:50 AM3/10/17
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Geoff

This looks very encouraging, Geoff. Well played sir!


On Friday, 10 March 2017 09:13:56 UTC, Geoff Maddocks wrote:

TIM REDSELL

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Mar 10, 2017, 12:13:03 PM3/10/17
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I have been told by Play-Cricket that an announcement about this app is due out next week. When that happens it will be available in the app stores.


On Friday, 10 March 2017 09:13:56 UTC, Geoff Maddocks wrote:

johndav...@talktalk.net

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Mar 10, 2017, 1:05:01 PM3/10/17
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Just had this through from the ECBACO

Dear John


You may have received a statement from CricHQ informing you of certain changes to the way in which Total Cricket Scorer (TCS) will operate and particularly in respect of the upgrade to V#9.  


Here is a short summary designed to give you more information about the current situation:


  • The integration between TCS and Play-Cricket is already in place. It's an API setup by the ECB to enable download and upload of fixtures and scorecards - this is what happens with TCS V#8  
  • CricHQ own TCS. The ECB and CricHQ have not been able to reach reasonable commercial terms for the ongoing sharing of data from CricHQ V#9 to Play-Cricket. As a result, there will be no feed for TCS V#9


Click here to view an FAQ document


To give you some background, during the winter ECB ran a tender process for Play-Cricket Scorer - a new scoring App that will be introduced this season. After a fair and robust tender process, ECB decided to move forward with a different provider. With the aim to get more people interested and involved in the art of scoring.

    

Therefore if you’re comfortable scoring with a mobile phone or tablet, Play-Cricket Scorer is a free option that will automatically upload game data (including team and player statistics) to Play-Cricket. A similar version is used in state cricket in Australia - you could find it to be a really great solution.

  

You will be notified when the app is available in the Google Play (Android devices) and App Store (Apple devices), this is expected imminently.

      

ECB ACO hopes this provides you with more clarity on the current situation.

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mrfelinfoel

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Mar 10, 2017, 1:32:04 PM3/10/17
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Frequently asked questions from ECBACO - this may answer some of our questions

Friday 10th March 2016

What does the CricHQ/TCS upgrade email mean to me as a scorer?

 

The content provided below is based upon all the information currently available to ECB ACO.

 

I have TCS v8 on my laptop, should I upgrade to TCSv9?

 

This is optional but recommended by CricHQ. If you wanted to be sure that your copy of TCS will only upgrade when you choose, you can open your TCS software, click on the Tools menu and select

General Settings.

 

In the lower half of the Options box, you are able to untick the option that says “Check for new version”.

 

When will I know that TCS v9 is available for upgrade?

 

Currently licensed TCS users will be given every opportunity to take a free v9 license upgrade through a series of emails from CricHQ which will start once v9 is released.

 

Should I decide not to upgrade to TCS v9 at the moment, what facilities will be available from my old version of TCS?

• You will be able to download and upload matches from Play-Cricket as normal.

• You will not be able to download or upload matches from the CricHQ platform.

• If you already have a separate live scores license, your matches will continue to be shown on the TCS website in the short term (see section on website migration).

• Your matches will not be shown on the CricHQ platform.

• If you already have a scoreboard licence, TCS will continue to drive the board as normal.

• All existing functions of TCS v8 will continue to work as at present.

• You will not get any support from CricHQ if your software or any of its connecting features malfunctions.

 

If I decide to upgrade to TCS v9, what functions will be available to me?

• You will not be able to download and upload matches from Play-Cricket.

• You will be able to download and upload matches from the CricHQ platform.

• You will be able to show live scores from your matches on the CricHQ website without having to purchase a Live Scores licence.

• If you already have a scoreboard licence, TCS will continue to drive the board as normal.

• You should have the ability to calculate (and therefore display on a scoreboard) ball-by-ball DLS Professional calculations.

• CricHQ will offer free support for your software and its connecting features.

 

I have upgraded to TCS v9, how do I get my scorecards shown on Play-Cricket?

You can type them in manually, just like you do when scoring on paper.

 

If your match is being played in a competition that uses CricHQ for its competition management, then CricHQ can provide a service to transfer your scorecards from CricHQ to Play-Cricket.

 

Will the TCS website remain in place for the display of Live Scores?

 

Yes but only in the short term. CricHQ plan to migrate the information from the TCS website to www.crichq.com in 2-3 months’ time.

 

At this point, the only Live Scores to be displayed will be those

coming from TCS v9 and the CricHQ scoring app.

 

Will I still be able to export matches from TCS and import them in a different copy of TCS?

 

Yes, no change is being made to the export/import process, so matches will be able to be passed between computers running the same version of TCS as at present. Whether matches can be passed  between computers running different versions of TCS (i.e. v8 to v9 and vice versa) remains to be tested.

 

Copies of TCS v8 and v9 that export XML files to scoreboards will continue to function as at present (i.e. under the provision of a scoreboard licence).

If you require an XML output to go to a 3rd party to use the data for their own commercial purpose then this will incur a charge, negotiable through CricHQ.

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Craig Kell

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Mar 11, 2017, 5:25:31 AM3/11/17
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As great as that reassurance is about V8, I'm still concerned that CricHQ will try to stop it from working so that we all end up using V9 (despite its rumoured issues).


Jonathan Burnstone

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Mar 14, 2017, 3:26:55 AM3/14/17
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Latest update received 14/03/17 from CricHQ posted here for reference:


CricHQ


Since our email of 5 March regarding CricHQ and the pending TCS V9 integration with the ECB’s Play-Cricket.com website, we have received several inquiries from existing customers. We’d like to take this opportunity to clarify CricHQ's position for all our customers.

Over the last seven years, CricHQ has invested a significant amount in development, implementation and support costs in the UK cricket market via our own platform.

CricHQ’s commitment to the UK extended to us acquiring, integrating and modernising the delivery platform for Total Cricket Scorer (TCS), providing existing UK customers with a robust PC based solution for digitally scoring cricket matches that will shortly integrate directly with CricHQ, the world’s most comprehensive platform for cricket.

As part of this commitment CricHQ has also developed, managed and delivered "syncing" functionality to the ECB Play-Cricket.com website for UK matches scored on CricHQ and TCS, at CricHQ's cost. During this period, CricHQ has not received a single penny from the ECB for this service. In relation to this functionality we have on a number of occasions requested that the ECB make our data available to CricHQ through this service and provide an assurance that they intend on complying with our data and privacy policies. The ECB has not complied nor even responded to our requests.

In late 2016 as a part of their process to introduce a new ECB branded scoring app, the ECB altered the API structure for Play-Cricket.com "syncing” as noted in the above point, which requires that CricHQ update its API feed to ensure continued integration with Play-Cricket.com. CricHQ accordingly requested a commercial rate of £1200 per day to complete the required API update work, which the ECB has declined to pay. Whilst in the past we have provided our services without expectation of payment, this was due to us investing in a long term strategic partnership with the ECB, which is now less likely given the ECB now has entered a commercial relationship with another technology provider.

Accordingly, the decision has been made by CricHQ that continued investment at our cost alone for the provision of any services including match data capture via either the CricHQ scoring app and TCS to the Play-Cricket.com website is not commercially feasible. This decision has been reached based on customer feedback in the UK that CricHQ provides a far superior integrated cricket platform and is already being rapidly adopted by progressive cricket organisations across the UK. Additionally the ECB has informed us that the Play-Cricket website has a limited shelf life moving forward and that they will be exploring alternative options in the near future.

CricHQ has also invested in a separate function on our platform further providing the ECB Play-Cricket.com website the option to import all matches scored on TCS or CricHQ automatically into to the ECB database, fulfilling all user requirements for providing participant and match data. We have requested that the ECB pay a modest annual fee of £50,000 (less than the average ECB annual salary for one person) for the ongoing provision of this function. With approximately 200,000 fixtures annually, this service saves around 30 minutes of volunteer time manually uploading scorecards for each match which equals about 100,000 hours of volunteer time in total each season. Therefore our conclusion is that the ECB values volunteer time at less than 50p per hour.

CricHQ was invited to respond to the ECB scoring app tender in Q3 last year. At that time we communicated to the ECB that CricHQ had serious concerns with the tender requirements and we would not be formally responding. We felt that the functionality requested was not sufficient and would result in a solution that was not going to meet end user needs. Examples of the limitations in scope included the ECB tender requirements not covering core current CricHQ scoring app and TCS capabilities such as scoreboard integration, Duckworth Lewis Stern integration, MVP formula delivery, Push notifications, In club TV interface, Pitch maps and wagon wheels, and more.

Further, the tender stipulated that the scoring app be “fully functional by 1 February 2017 and live by 1 March”. We advised that these timeframes were not realistic for a standalone solution and carried reputation risk for the delivering company. This has since been borne out by current ECB scoring app release delays. We also believe that building a standalone scoring app prior to the ECB completing their "technology review" would likely lead to a white elephant solution and/or significant additional cost in the long run.

In addition to the difficulties with the technical specification and timeframes of the tender, the ECB's commercial terms were unacceptable to CricHQ. CricHQ was asked to assign all Intellectual property rights to the ECB in return for a commercial commitment of only 1 year.

Despite this, at the time of the ECB tender, CricHQ presented an alternative proposal to the ECB's stated requirement for a "white labelled" solution. The ECB chose not to accept our alternate solution, opting for an unproven bespoke solution in contrast to their stipulated tender requirements.

Previously CricHQ has also previously offered an entire platform “white labelled” solution in replacement of Play-Cricket.com. This solution would provide the ECB and its stakeholders with a market leading, complete cricket administration platform, fully integrated with the CricHQ scoring app and TCS, which has already been widely adopted in the UK. The cost of the proposed white label platform solution was minimal and would save the ECB hundreds of thousands of pounds each year when compared to the cost of continuing to support Play-Cricket.com.

Given the above, we feel it is unjust and inaccurate that the ECB is communicating to the effect that CricHQ is ‘holding them to ransom’ over either the syncing, integration or the adoption of an up-to-date platform for managing all elements of cricket. It is also misleading for the ECB to state: "despite our best efforts, it has not yet been possible to reach a sensible commercial agreement with CricHQ to continue to integrate Play-Cricket with CricHQ products".

The reality is that the ECB has not accepted any of our multiple and reasonable commercial options, nor responded to our invitation to suggest an alternate commercial agreement. The ECB has quite simply demanded that CricHQ provide everything totally free of charge (£0).

As of today, the only monetary transaction between the parties has been CricHQ sharing with the ECB 50% of a £100k advertising deal on our app with Natwest.

CricHQ continues to invite the ECB to engage in further discussions.

Yours sincerely,

Simon Baker signature.png
Simon Baker | Chief Executive Officer

ckms...@gmail.com

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Mar 14, 2017, 5:00:51 AM3/14/17
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I've not seen so much spin since England played in India...

As someone who works in IT there is one major principle missing here. Putting
the customer first. CricHQ are doing so by removing fees but their attitude that
these are in turn paid for in excess by ECB, and thus guaranteeing extra
financing from Tembusu Partners, is a corporate attitude towards what is
essentially a voluntary group of people.

It is also false to say that ECB have not financed CricHQ. ECB chose CricHQ over
TCS several years ago despite representations from Paul & Lee. I recall Graeme
Swann promoting CricHQ. the £50,000 fee is excessive - a member of my club
worked on an interface to another web site which did not take him 40+ days
(£50,000 / £1,200) to complete.

50p per hour - I score for free and always have done so. Which means that the
teams I score for don't value me, which is nonsense.

But my biggest issue is customer first. CricHQ are using we scorers as pawns in
a financial game.

I would suggest we gather together our complaints for someone (better than I) to
draft a letter to CricHQ which we all 'sign'.

> On 14 March 2017 at 07:26 Jonathan Burnstone <jonathan....@icloud.com>
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Gramar (Graham Riddy)

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Mar 14, 2017, 6:26:45 AM3/14/17
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I totally agree Chris. However, the best way for all of us TCS users is not to download V9 but to continue using V8 and have nothing to do with CricHQ. The next thing would be to urge ECB to develop a laptop version of their new scoring App for us oldies who find it hard to use a smart phone or small tablet. 

I too score for my club and County (Beds) Over 60's 2nd XI and know that I am appreciated without putting a price on it. Surely, we are all volunteers and as such take offence at the suggestion we are only worth 50p/hour by CricHQ.

I wonder how Paul and Lee feel about the situation with their world leading software being used as a weapon against the English Game we all love.

johndav...@talktalk.net

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Mar 14, 2017, 6:36:58 AM3/14/17
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I have just sent this message to Tim masters at the ECB and attached the CricHQ message

Hi Tim

I am a member of the ECBACO and as well as scoring for my local club Felinfoel CC, I also score for the Wales Women, Wales Over 50's and am also on the MCC Scorers Panel.  I have used Total Cricket Scorer for over 10 years and it's integration with Play Cricket has been of great value to scorers with the ability to download and upload fixtures.

Obviously to receive a message from CricHQ to say this would no longer be possible with the release of version 9 of TCS has alarmed scorers around the country.  In most cases we, the scorers have bought the TCS programme, purchased the updates, live scores licences at their own expense - not passing the cost on to the clubs.

We were told that the ECB would be releasing a statement on the situation over a week ago, but have seen nothing.  TCS is a laptop based programme and the new ECB scoring package is not available in this format.  This will mean scorers having to purchase tablets / I-pads to be able to use the new scoring app.

I don't know if you have seen this message sent out by CricHQ

John Davies


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Simon Franks

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Mar 17, 2017, 11:17:08 AM3/17/17
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We have recently bought TCS V8 as we upgraded our scoreboard.  The new Play-Cricket App will not control the board, so we have to have TCS.  Can you tell me if I will be able to use TCS with Play-Cricket using V8.  I have not used CricHQ, so not sure if this issue will apply.  Downloading and uploading matches and scorecards was one of the reasons for getting TCS.

Craig Kell

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Mar 17, 2017, 11:38:11 AM3/17/17
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From what I've learnt so far Simon, TCS v8 will still enable you to download / upload players and scorecards but live scoring will NOT work. The TCS Live Scores website is being deactivated within next couple of months.

If you upgrade to v9 then you'll be able to use the live scores through CricHQ but not sure if it costs money to use their site. Only thought about that after reading this link http://about.crichq.com/cricket-organisation-websites

Simon Franks

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Mar 17, 2017, 12:08:02 PM3/17/17
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I literally paid for live scores yesterday, so a refund will be on the way if that's the case!  Typical ECB balls up!!  If the new app could run on PC then all good, but as it doesn't its useless if u want a scoreboard to be run from it!

ckms...@gmail.com

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Mar 22, 2017, 5:12:52 AM3/22/17
to 'Simon Franks' via Total Cricket Scorer
well what do you say... http://about.crichq.com/worst-cricket-websites

> On 17 March 2017 at 16:08 'Simon Franks' via Total Cricket Scorer
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