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Jamey Saldana
I will begin with the fact that, yes I know there are already a million of these posts about the unable to load persistence data errors. However I have yet to see one with my error code and/or any scenarios that really match with my situation.
I play Battlefield 2042 both on PS5 and PC and get the same error all the time when I try to play with friends (all of whom are on Xbox platform). I recently had a buddy of mine who played on xbox get the game for PC and we have been playing together with zero issues. Only now did I realize that if I try to start a game with my friend from xbox my game is no longer able to connect to any game server because I just get the same error as the title says.
I usually have to play around with my network settings and try the DNS settings, disable/enable IPV6 on my router, reboot my router, switch to using my phones hotspot (both with and without a VPN connected), and rebooting my PC/PS5, and anything else I can think to try. Eventually I'll be able to connect to a game after about 20-20 minutes of fiddling with any and all settings I can think of. Most of the time switching to my phones hotspot being the solution.
If anyone else has had similar issues or knows of a relevant fix then please drop it down below, otherwise this topic is really just a "Hey your game is still horrendously broken and this issue that's been here since launch, is still here." kind of reminder for EA.
Edit: I want to note that I have been playing the custom Portal modes with my friends. I also found a potential fix. I took down the server I was hosting and restarted the game without my friends in the BF party and was able to load in without issue. I will update again if this is a legitimate resolution to my issue.
Edit 2: I have definitely narrowed it down to only happening to me when I have a player from another platform in my party and I try to join a game, or also when I try to join a cross platform players party and it pulls me into a server.. After I get this error once I will not be able to join any server at all. I will have to just wait usually about 30 minutes or more until I can join a game again. I still have not found a way to get the error to resolve faster than just waiting 30 minutes.
@LeToastyyBefore trying the host/join server thing, an Xbox buddy(in FL) joined my party, and that's when the error started. Then, I tried the host/join solo unsuccessfully. Only a few minutes later, I joined a different Xbox buddy's(in NJ) party, and it worked. This is the second time it failed while trying to join a round with the player from FL. Strange. Regional server sync issue or something? Frustrating anyway.
The problem must be their EA oversensitive server/security configurations. Yeah we know there are hackers, and all sorts of issues, but many of us never had issues like this in previous Battlefield games, using the same ISP.
I am not sure if this will work for you but I was having the persistent data error non stop for a few weeks, it would happen for a while say or two and then I would randomly be able to join a game.
This did nothing for me. It seems that the game just cannot connect me to a game at all if I try to join a game with a cross platform player in my party. I can only join a game by myself and have my friends join my party after I'm in a game.
I use PIP mode quite often, it's a great feature. A few days ago I noticed that the BBC have updated the iplayer and now the PIP button has vanished. It still works fine on all other online video I have tested (netflix, youtube etc). Is it just me having problems or is this an issue for other users?
@fester @GKW Hello! My apologies for the late reply here - the engineering team fixed the problem in Beta 101 and Nightly 102, and if you're using the release version, the fix will be going live with 101 version on May 31st.
Thank you for contacting BBC iPlayer support regarding Picture in picture on the iPlayer website via Mozilla Firefox.
Unfortunately, Firefox does support Picture in Picture in the way it is implemented on BBC iPlayer and so, a decision was taken to remove this feature from the website when accessed via Firefox. If you would like to use this feature then you should use Google Chrome or Microsoft Edge.
In the meantime I have placed your feedback onto our iPlayer feedback report to be seen by the Head of iPlayer and the various iPlayer product teams.
Thanks again for getting in touch.
Kind regards,
Adam McIlveen. "
Thanks for getting back in touch.
Yes, you are correct that my colleague meant to say Firefox is not supported for iPlayer PiP, please accept our apologies for any confusion caused.
Whilst it is not supported, it may still have worked in the past or even now, although we're unable to guarantee an issue free user experience when enabled.
We appreciate your comments on this lack of support. Lack of resources or technical limitations are the most likely cause of this, we're sorry for any disappointment caused. I've made your feedback available to the BBC iPlayer product team. The team really value feedback like this as it helps to shape and improve the service that we provide.
Thanks again for getting in touch.
This reply leaves me totally mystified.
What exactly does Matt O'Shea mean when he says:
"it may still have worked in the past or even now, although we're unable to guarantee an issue free user experience when enabled."
I refer you to your own help page regarding picture in picture...
-in-picture
You'll see the option to use Picture in Picture mode on BBC iPlayer at the bottom right corner of the playback screen (on Firefox, you will first need to enable Picture in Picture mode by going to Options > Browsing > Enable picture-in-picture video controls):
Why can't I see the Picture in Picture toggle?
Picture in Picture mode is only available on Firefox version 71 or above on computers and laptops, Google Chrome 70 or above on computers and laptops, or Safari browsers on macOS Sierra or above. If you're using Firefox, Google Chrome or Safari and can't see the Picture in Picture toggle, make sure your browser is up to date:
Update Firefox to the latest release
So you are advising people to enable picture in picture in Firefox but telling me in your reply that "it may still have worked in the past or even now, although we're unable to guarantee an issue free user experience when enabled."
Are you actually reading what you are writing?
If this was supported in the previous iPlayer layout, then surely it should be supported in the new layout, after all, a new layout is all it is.
What possible technical issues does Firefox pose that, in your own words, does not support Picture in Picture in the way it is implemented on BBC iPlayer?
Surely the superior might and technical resources of the BBC can resolve an 'issue' that has been caused, from what I know and from what you have told me, is being caused by the BBC and not in fact by Firefox.
This is quickly moving from frustrating to the absurd.
Amused in Scotland.
Thanks for your reply Segami. The Beebs replies are certainly confusing and not in the slightest bit helpful.
Since I know I'm not suffering an isolated technical problem and it is indeed an iPlayer issue, I have also just contacted the BBC. I'll post back when I get a response.
Thanks for getting back in touch.
To put it simply Firefox uses a different PiP to other browsers, it doesn't activate with the new BBC iPlayer. This has been confirmed by our engineers.
We're aware of interest in this support and the iPlayer Product team have been notified. For now, we would recommend using an alternative browser to use PiP, such as Chrome. I hope this helps.
Thanks again for getting in touch and all the best,
Matt O'Shea
The only way I can see this being resolved is if they get enough complaints/queries from other Firefox users, as their last reply to me was pretty much telling me to go away and use Chrome... Spits!!!
We learned about the problem a little earlier and are currently working on a fix of the issue with BBC iPlayer PiP mode. After your posts, we also got in touch with the BBC team, and hopefully it's just a miscommunication. From what we can see there's no ill intention, BBC just changed their video library, and PiP stopped working (rather than was proactively removed).
Thank you for the update, I am pleased to hear that Mozilla are working on this and that you have been in touch with the BBC over this. My comment about it being a conspiracy was of course tongue in cheek.
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