Network error: Software caused connection abort

[Josh Dantzler]

Every time I browse to a new folder in my repository within the repo browser I get the following error:

PuTTY Fatal Error
Network error: Software caused connection abort

I then have to click okay each time to dismiss the error. Once the error is gone I can see the folder I was opening just fine, so it does work, its just the error popsup every time.

I tried using a different Subversion Client (SmartSVN) and it works without the error. I made sure I used the TortoisePlink in both TortoiseSVN and SmartSVN.

I am using the newest TortoiseSVN 1.8, but this error occurs in 1.7.13/1.7.12/1.7.11 and so on back.

I really like TortoiseSVN so is there anyway to fix this error?

Thanks,

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[Thomas Harold]

On 6/21/2013 2:56 PM, Josh Dantzler wrote:
> Every time I browse to a new folder in my repository within the repo browser I get the following error:
>
> PuTTY Fatal Error
> Network error: Software caused connection abort
>
> I then have to click okay each time to dismiss the error. Once the error is gone I can see the folder I was opening just fine, so it does work, its just the error popsup every time.
>

What happens if you try and ssh to the SVN server using PuTTY at the
windows command line?

For example, if your SVN URL looks like
"svn+ssh://svn.example.com/some/path" then try "ssh svn.example.com" at
the command prompt.

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[Stefan Küng]

On 21.06.2013 20:56, Josh Dantzler wrote:
> Every time I browse to a new folder in my repository within the repo
> browser I get the following error:
>
> PuTTY Fatal Error Network error: Software caused connection abort
>
> I then have to click okay each time to dismiss the error. Once the
> error is gone I can see the folder I was opening just fine, so it
> does work, its just the error popsup every time.
>
> I tried using a different Subversion Client (SmartSVN) and it works
> without the error. I made sure I used the TortoisePlink in both
> TortoiseSVN and SmartSVN.
>
> I am using the newest TortoiseSVN 1.8, but this error occurs in
> 1.7.13/1.7.12/1.7.11 and so on back.
>
> I really like TortoiseSVN so is there anyway to fix this error?

When I read your post I had a very strange deja-vu :)

Do you have by any chance Kaspersky installed? If yes, you have to
deinstall it to get rid of this problem. Simply deactivating won't work,
only a complete deinstall will do.

Stefan

--
___
oo // \\ "De Chelonian Mobile"
(_,\/ \_/ \ TortoiseSVN
\ \_/_\_/> The coolest interface to (Sub)version control
/_/ \_\ http://tortoisesvn.net

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[Josh Dantzler]

I can SSH into our Subversion server just fine through PuTTY without any errors. I can also list the files in Subversion via the command line without any errors. I would assume that would be the same as browsing it thorough the repo browser in TortoiseSVN...

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[Josh Dantzler]

No, I do not have Kaspersky installed. I do have McAfee installed though with HBSS stuff, could this be causing some issues?

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[Josh Dantzler]

Update: If I used plink.exe instead of Tortoiseplink.exe as the SSH client I no longer get that annoying error message. However, I do received a lot of blank (black) command prompt looking windows popup. After it is done loading they all close on their own and I can see the files in the repo. I wonder why the error doesn't occur with plink.exe?

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[Stefan Küng]

On 24.06.2013 17:02, Josh Dantzler wrote:
> Update: If I used plink.exe instead of Tortoiseplink.exe as the SSH
> client I no longer get that annoying error message. However, I do
> received a lot of blank (black) command prompt looking windows popup.
> After it is done loading they all close on their own and I can see
> the files in the repo. I wonder why the error doesn't occur with
> plink.exe?

virus scanners and other 'security' apps interfere much more with
non-console processes since they can there subclass the windows. That's
why plink.exe works but tortoiseplink.exe doesn't.

Stefan

--
___
oo // \\ "De Chelonian Mobile"
(_,\/ \_/ \ TortoiseSVN
\ \_/_\_/> The coolest interface to (Sub)version control
/_/ \_\ http://tortoisesvn.net

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[Josh Dantzler]

I was hoping this was not the case as I can not disable/remove my antivirus software to see if this is the cause. It is a permanent endeavor by the employer.

The only thing I can not understand is why the error does not occur when using SmartSVN 7 TortoisePlink? It is still using TortoisePlink so the error should occur still right?

Maybe I can go in the code and remove the error prompt since it still works after we get the error?

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[Stefan Küng]

On 24.06.2013 21:08, Josh Dantzler wrote:
> I was hoping this was not the case as I can not disable/remove my
> antivirus software to see if this is the cause. It is a permanent
> endeavor by the employer.
>
> The only thing I can not understand is why the error does not occur
> when using SmartSVN 7 TortoisePlink? It is still using TortoisePlink
> so the error should occur still right?

SmartSVN is a java app and therefore runs in a different context than a
plain C/C++ app. At least concerning virus scanners.

The error message you get: "Network error: Software caused connection
abort" indicates that the virus scanner forcefully closes the
connection. The fact that if you dismiss the error the operation still
succeeds indicates that this is done when all communication is already done.
I've seen this before with Kaspersky, but with that it didn't help
adding TortoisePlink to the known processes (so it would consider that
as secure).
Maybe it helps with your virus scanner.

>
> Maybe I can go in the code and remove the error prompt since it still
> works after we get the error?

Well, I won't remove the error dialog since in most situations that is a
helpful information for the user.

Stefan

--
___
oo // \\ "De Chelonian Mobile"
(_,\/ \_/ \ TortoiseSVN
\ \_/_\_/> The coolest interface to (Sub)version control
/_/ \_\ http://tortoisesvn.net

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[Josh Dantzler]

No, I understand that you will not remove the error message code. I know that it is helpfully in most situations, I was saying I could remove it for now as a temporary solution since it is rather annoying. Thanks for all your help.

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