Cant log in the account of a server to check out a folder

[felipe lapergola]

Where i work we use the 14.1 version of Tortoise Svn, I installed the program in a new computer with windows 11 and tried to checkout a folder, to do this I have to put my username and password but when I do it, the program keeps opening the window where I have to put the username in a loop.
The program when I had Windows 10 didnt give me any problems, but after it updated to windows 11 i couldnt do this and either update and commit.
sorry if my english is not so good.
Greetings from argentina!!