Tortoise SVN Context Menu not appearing Windows 8 64 bit

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Claire Hook

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Mar 24, 2015, 7:31:11 AM3/24/15
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I got a nasty error message about missing files so I added these files to fix it.

 

Then I got an error that said I had a mismatch on one file.

 

So I deleted the folder and re-created it.  The error went away, but now I don’t have the menu options of Update and Commit.

 

So I uninstalled it (several times) and re-installed it.  I now have the latest 64bit version and still no menu options even after a repair.

 

I checked the regedit file as suggested on another forum and this was ok.

 

Any ideas?

 

Simon Large

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Mar 24, 2015, 7:41:07 AM3/24/15
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On 24 March 2015 at 11:26, Claire Hook <clair...@chromeriver.com> wrote:
> I got a nasty error message about missing files so I added these files to
> fix it.

What was the error message? What are "these files"?

> Then I got an error that said I had a mismatch on one file.

What was the error message?

> So I deleted the folder and re-created it. The error went away, but now I
> don’t have the menu options of Update and Commit.

What folder? Top level of your working copy or a sub-folder? How did
you delete it? How did you re-create it?

> So I uninstalled it (several times) and re-installed it. I now have the
> latest 64bit version and still no menu options even after a repair.

No context menu at all or just not the entries you were expecting?

> I checked the regedit file as suggested on another forum and this was ok.

I have no idea what you mean by 'the regedit file'.

> Any ideas?

Not without a crystal ball. You are going to have to provide a lot
mopre details. We can't tell what you mean by 'it' and 'the folder'
without seeing what you can see on your screen.

Simon

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Claire Hook

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Mar 24, 2015, 7:51:54 AM3/24/15
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Hi Simon

I did attach the error message but that didn't upload. It was that I was
missing a .svn-base file.

Yes the top foler and I created the .svn-base file by copying another
.svn-base file and renaming it. This was a suggestion on another post.

I am expecting to see Update and Commit menu options from the Context Menu
as I have selected these in the settings area.

Another post recommended to check the rights on the SVN file in Regedit and
this was fine for me.

Go to registry editor using regedit.
Click on HKEY_CLASSES_ROOT/*/​shellex/ContextMenuHandlers/TortoiseSVN
Observe error message box saying access is denied.
Right click on the key mentioned above, go to "Permissions"...
In the permission dialog, click on "Advanced"
Click on "Owner" tab, click on your account and click "Apply"
OK the dialog, click on "Add..."
Enter your account name in the text area and click "OK"
OK the permission dialog.
Click on HKEY_CLASSES_ROOT/*/​shellex/ContextMenuH​andlers/TortoiseSVN
Check there is NO error message box.

I have attached screen shots of the folder options when I right hand mouse
click on the top folder. Also attached is the Context Menu and you can see
that I have Update and Commit ticked but they are not showing.

Another weird issue is that the SVN Checkout menu option appears on the top
folder but not when I create it as a link in Favourites.

Thanks for your help
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SVN issue - Context menu.png
SVN issue - right hand mouse options.png

Simon Large

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Mar 24, 2015, 8:32:48 AM3/24/15
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On 24 March 2015 at 11:51, Claire Hook <clair...@chromeriver.com> wrote:
> Hi Simon
>
> I did attach the error message but that didn't upload. It was that I was
> missing a .svn-base file.

Yeah, that's definitely a nasty error message. It means your working
copy has been corrupted somehow, either by you accidentally deleting
that file yourself, or some application (virus scanner?) is doing it
behind your back.

> Yes the top foler and I created the .svn-base file by copying another
> .svn-base file and renaming it. This was a suggestion on another post.

No, you don't want to do that. The base file tells subversion what
your file loooked like before it was changed, so at best you are
giving a wrong view of what has changed. But I suspect it won't work
anyway as this sort of thing is generally checksummed in subversion.

> I am expecting to see Update and Commit menu options from the Context Menu
> as I have selected these in the settings area.

It sounds as if your working copy has become too badly corrupted to
even be recognised as one, so as far as subversion is concerned this
is just a normal folder. Hence you see the checkout option but none of
the normal WC options.

Your best bet is to save your changed files, make a fresh checkout,
then overwrite the new files with your changed ones.

Simon
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Claire Hook

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Mar 24, 2015, 9:25:52 AM3/24/15
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Hi Simon,

Have deleted the SVN folder full of files and re-created it then downloaded
several times and no luck.

It did fix the first error message, but not the Context Menu.

I don't know if this helps but when I asked to download again it didn't ask
me for my username and password (which it did on the initial download).

Thanks
Claire
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Simon Large

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Mar 24, 2015, 10:02:27 AM3/24/15
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On 24 March 2015 at 13:25, Claire Hook <clair...@chromeriver.com> wrote:
> Hi Simon,
>
> Have deleted the SVN folder full of files and re-created it then downloaded
> several times and no luck.

So you deleted the entire working copy folder, created a new empty
folder and did TSVN->Checkout into that empty folder?

When you checkout you should get a progress dialog listing all the
files being checked out into your local folder. Do you get that
dialog?

> It did fix the first error message, but not the Context Menu.

So what is in the context menu now?

> I don't know if this helps but when I asked to download again it didn't ask
> me for my username and password (which it did on the initial download).

That is expected if you had previously asked for your username and
password to be saved. That is stored along with your settings, not in
the working copy.

Simon
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Claire Hook

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Mar 24, 2015, 10:40:48 AM3/24/15
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I did delete the whole folder and created a new one, but did Export and not
Checkout as that is what I did last time.

What is the difference?

I have ticked SVN Checkout, Update and Commit, but only SVN Checkout appears
on the menu when I right hand mouse click.
> geId=3108031
>
> To unsubscribe from this discussion, e-mail:
> [users-un...@tortoisesvn.tigris.org].

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Ben Fritz

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Mar 24, 2015, 11:18:02 AM3/24/15
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On Tue, Mar 24, 2015 at 9:40 AM, Claire Hook <clair...@chromeriver.com> wrote:
>
> I did delete the whole folder and created a new one, but did Export and not
> Checkout as that is what I did last time.
>
> What is the difference?
>

"Export" means "give me an archive of this revision so that I can ship
it off to somebody else, WITHOUT VERSION CONTROL connections."

"Checkout" means "give me a working copy I can use for development WITH
VERSION CONTROL".

The first command is explicitly intended to give you a directory with no
SVN integration. The second is what you use for development.

Have you done any reading or training on how to use SVN? It seems like
you could benefit from reading the "basic usage" chapters of the SVN
or TortoiseSVN's user guide (

Claire Hook

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Mar 24, 2015, 2:21:03 PM3/24/15
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Thanks all, this is now working.

 

It was a Checkout I needed and not the Export.

 

Hopefully no more issues!

 

From: Ben Fritz [mailto:fritzo...@gmail.com]
Sent: 24 March 2015 15:18
To: us...@tortoisesvn.tigris.org
Subject: Re: Tortoise SVN Context Menu not appearing Windows 8 64 bit

 

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