To help solve these problems, Apple introduced the ability to disable Activation Lock for supervised devices, without the user's Apple ID and password. Supervised devices generate a device-specific Activation Lock bypass code, which is stored on Apple's activation server.
For supervised devices, Intune stores the Activation Lock bypass code, which can be entered on the device to manually disable Activation Lock. If the device has been wiped, you can directly access the device by using a blank username and the code as the password.Additionally, Intune can directly issue the bypass code to Apple's activation server to disable Activation Lock without having to interact with the device.
The Intune Disable Activation Lock remote device action removes the Activation Lock on a device without requiring the current user's Apple ID and password. After you disable the Activation Lock, the device turns on Activation Lock again when the Find My app starts. Disable the Activation Lock only if you have physical access to the device.
Remote device management is the process of monitoring, configuring, securing, and controlling the devices used for work from a remote console. Remote device management is often leveraged by IT admins to bring work devices like smartphones, tablets, laptops, rugged and IoT devices under the umbrella of management. Once these devices are enrolled, admins can remotely provision them with the needed resources and even view or control them to sort out any technical issues.
Mobile Device Manager Plus is a comprehensive remote device management software that allows IT admins to take care of every aspect of a work device over-the-air and from one single console. Admins can enroll devices in a few clicks, and perform several device management tasks like app and content management, location tracking, enforcing device management profiles, and device control remotely through the Mobile Device Manager Plus console.
One major benefit of remote device management is that there is no need to physically handle each device to ensure that it is work-ready. Through remote device management software like Mobile Device Manager Plus, admins can also carry out device management tasks in bulk, thereby eliminating the time-consuming process of configuring one device at a time.
If a work device is reported to be facing an issue, there is no need to have the device shipped back to the office. Instead, IT admins can view the device's screen through the Mobile Device Manager Plus server, or in the case of supported Android devices control them to resolve the issue.
You can manage all your devices from the UEM console. The Dashboard is a searchable, customizable view that you can use to filter and find specific devices. This feature makes it easier to perform administrative functions on a particular set of devices. The Device List View displays all the devices currently enrolled in your Workspace ONE UEM environment and their status. The Device Details page provides device-specific information such as profiles, apps, Workspace ONE Intelligent Hub version and which version of any applicable OEM service currently installed on the device. You can also perform remote actions on the device from the Device Details page that are platform-specific.
You can start a Remote Assist session on a single qualifying device allowing you to remotely view the screen and control the device. This feature is ideal for troubleshooting and performing advanced configurations on devices in your fleet.
Perform Remote Actions The More Actions drop-down on the Device Details page enables you to perform remote actions over-the-air to the selected device. See below for detailed information about each remote action. The actions listed below will vary depending on factors such as device platform, UEM console settings, and enrollment status.
Captive portal (Hotspot), internal/external Radius server, SMS authorization, internal/external landing page, walled garden, user scripts, URL parameters, user groups, individual user or group limitations, user management, 9 default customizable themes and option to upload and download customised hotspot themes
Can send device IP, Number of bytes send/received, Temperature, PIN count to Azure IoT Hub server, Mobile connection state, Network link state, IMEI, ICCID, Model, Manufacturer, Serial, Revision, IMSI, SIM State, PIN state, GSM signal, WCDMA RSCP, WCDMA EC/IO, LTE RSRP, LTE SINR, LTE RSRQ, CELL ID, Operator, Operator number, Connection type
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