I am writing this because this thing never happened to me before.
Last week, I took my car for a regular maintenance at Canadian Tire(Oil
Change). After waiting several hours for it, they finally call me to the
counter.
Then the manager came and told me that one of the mechanic who drove my car
to the service bay had a minor accident. By the way, the distance from my
car to the garage is like less than 50 feet. He claims that he stepped on
the brake hard to avoid patch of ice on the ground and hit the curb.
Anyway, they said they will take care of everything. Well, a week have
passed and now they say that the car's frame has been damaged so the car
could not be fixed. Actually, they said the car is totalled.
Now, people at Canadian Tire is saying that they will come up with an offer
but, I know it is not gonna be much.
Should I settle with blue book price offer?
Any advice? Some people say it is hard to negotiate with big corporations
like Canadian Tire, but I don't know....
Thanks anyway...
"hm" <lee....@rogers.com> wrote in message
news:BUu_7.10315$h2c....@news2.bloor.is...
"Jack" <bigc...@yahoo.com.com> wrote in
news:00v_7.1715$IB5.3...@news-nb00s0.nbnet.nb.ca:
--
Remove NOSPAM to reply
Its the general precidents relating to one's responsibility when they are
undertake care of another's personal property.
But its just property. It has a value, and that is what you are entitled to
is the value of the car.
Some may say that you are entitled to damages. And you are if you have
suffered damages.
For instance, if you require your car for work, and each day that you don't
have it you lose x dollars, you can seek compensation for the x dollars.
But you really are not enitled to anything else. I don't see any punative
damages arising out of an accident.
Rather than a lawyer, why aren't you letting your insurance company deal
with it? Or is your deductable that high?
Your rates should not go up for a sistuation like this, and if they do,
that's a good reason to sue!
Your car is worth what it would cost to replace, which mean the price you
would pay, not what a dealer would pay.
That's another reason why you should call your insurance company. They know
what your car is worth to the penny.
They have completely objective science to fix the price at what it is really
worth.
A lawyer will eat up most the money for your car anyways, so unless yo know
a lawyer who does pro bona (free) work, that's likely not a wise use of
money, since you won't get more than the value of your car, and any expenses
you may have put out of pocket for transportation, or any lost wages. And a
LAwyer is gonna want a $5,000 retainer!
So good luck, and I hope the offer is fair, otherwise send your insurance
company after them, they have more lawyers than Canadian Tire could ever
afford, that's their business, litigation and insurance.
"hm" <lee....@rogers.com> wrote in message
news:BUu_7.10315$h2c....@news2.bloor.is...
Don't Forget Who Is In Charge.
Kip
"Martin J.J. Caprani" wrote:
--
Please remove KILLSPAM to respond to this E-Mail.
now here is MY canadian tire horror story:
one day i took my car in, thought the brakes were a little weak, but
suspected they might have been wet from the rain the night
before...well...they took the car in for their free brake
inspection...said the brakes were HORRIBLE! and that i would not be able
to stop, yadda yadda die yadda yadda accident....i was all like..but sir
i haven't got money to pay for this right now...
the guy looked pissed off that i wasn't gonna fix the brakes then and
there...he told the shop moron to get my car, and 20 minutes later i
started to drive...well...lemme tell ya, after i got my car back my
brakes REALLY did not work...took 30 feet to stop going 20 kms!!!
so i called the place where i recently bought the car used (1996
vehicle) and wanted the brakes looked at...as some warranty deal...
well when they took the tires off, they showed me that someone had
smeared black grease all over my brake pads. I saw it with my own 2
eyes...my brakes looked perfectly new!!!!
so..considering that canadian tire was the first and only place that saw
my car in their shop after i bought it, you do the figuring out...
they sabotaged my car, and i would have sued them MILLIONS for
endangering my life, had i have had the proof, but i know what
happened...and i would never take my car to that horrible place...not
even for them to install a key chain!!!! they would probably
accidentally rip out the apholstery or something by accident.
PLEASE EVERYONE...steer clear of that place!!!!
I am still waiting for their offer.
One more thing, they showed me the car after the accident and it had clear
dent on the rims looked like its been hit on a curb.
But how hard do you have to hit to damage the frame of the car? And only
distance is like 20 feet(BTW, I parked the car just beside the handicap
spot)? One more thing... It messed up the fender too. I just don't
understand...
My speculation is that the moron who drove my car in must have took it for a
spin somewhere and did it on the curb at 60km/h or above. At that speed you
could damage the frame(3 inches) and you can't achieve that speed in the CT
parking lot(lot of people in that plaza).
Anyway,
My car is 89 Honda CRX SI with 150,000 KM on it. The car has no mod but
clean in and out. The cars value is(according to the NADA) is about $2900.
I could have sold the car at least $4500.
But lets just say I want them to replace it with another 89 Honda CRX SI,
the price range for this car used in the market is like $3500~$5200.
Its gonna be rare too....
Thanks again.
"Seven of 3" <catw...@hotmail.com> wrote in message
news:rHB_7.10417$h2c....@news2.bloor.is...
>
> PLEASE EVERYONE...steer clear of that place!!!!
I let Canadian Tire touch my car *once* and that was only because I had a
breakdown and the towing company would only drop me at a CT (some kind of
special deal or arrangement I guess). I won't get into the details of how
that experience worked out for me, but the car was left with permanent
black grease marks embedded in the white paint (rubbing compund took most
of it off but never the whole thing) because they didn't see fit to use
fender covers while doing the repairs.
Canadian Tire mechanics are best left to assemble lawn furniture and
shelving displays.
I have my own horror story.
In short, they were fixing a minor electrical problem. When they
gave me the car back, it died within 2 minutes i drove off the lot. They
claimed my alternator died. They refused to see the connection to the
electrical work they were doing. Considering that my car never gave me any
problem, the fact that the alternator independently died in that
2 minutes seems unlikely. I had to pay another $300 to replace the
alternator.
I have a few more similar stories of my friends, but I have no time to type
them up here. In one of them, an oil change led to an $800 repair because
they pinched some wiring. In all cases they refused to take responsibility.
I went to them because of the pleasant experiences with the large US chains
(ex. Sears). They care about their name and are willing to do a lot to keep
you happy and coming back. Canadian Tire customer service (incl.
corporate) struck me as impolite and indifferent to your claims.
enjoy
vlad
"Robert Pihokker" <piho...@rogers.com> wrote in message
news:3C3B28F3...@rogers.com...
> Thanks all for the advice.
>
> I am still waiting for their offer.
> One more thing, they showed me the car after the accident and it had
> clear dent on the rims looked like its been hit on a curb.
> But how hard do you have to hit to damage the frame of the car? And
> only distance is like 20 feet(BTW, I parked the car just beside the
> handicap spot)? One more thing... It messed up the fender too. I just
> don't understand...
> My speculation is that the moron who drove my car in must have took it
> for a spin somewhere and did it on the curb at 60km/h or above. At
> that speed you could damage the frame(3 inches) and you can't achieve
> that speed in the CT parking lot(lot of people in that plaza).
> Anyway,
> My car is 89 Honda CRX SI with 150,000 KM on it. The car has no mod
> but clean in and out. The cars value is(according to the NADA) is
> about $2900. I could have sold the car at least $4500.
> But lets just say I want them to replace it with another 89 Honda CRX
> SI, the price range for this car used in the market is like
> $3500~$5200. Its gonna be rare too....
Document *everything*
Write down a full account of what happened. Take pictures of the car.
Take pictures of the parking lot and the spot you parked in. Ask the
employee to point out exactly where the patch of ice was, where the curb
was, what his speed was. Photograph everything. Makes notes of exactly
what was said to you, and if any part of CT's account is unclear insist
that they verify exactly what happened. See if you can get the manager
and/or employee to sign their names to an account of how this all
happened (longshot but give it a try). Do this soon while events are
still fresh. Clip out Auto Trader and newspaper ads of similar cars in
similar condition with the price. Print out a sampling of pages from some
of the "Candian Tire destroyed my car" websites (yes, they are out
there). Now put everything in a nice big folder.
Even if you never use this folder, it's your insurance in case (or when)
the store starts to jerk you around and the whole process drags out. This
is your leverage. If nothing else, you can put the legitimate fear of
legal action into them, because you'll have tons of good documentation to
take to court.
Good luck.
"Thomas Rohricht" <s...@sig.file> wrote in message
news:Xns919084BC8FAB0co...@66.185.95.104...
> Robert Pihokker <piho...@rogers.com> wrote in news:3C3B28F3.9040206
> @rogers.com:
>
> >
> > PLEASE EVERYONE...steer clear of that place!!!!
>
> I let Canadian Tire touch my car *once* and that was only because I had a
> breakdown and the towing company would only drop me at a CT (some kind of
> special deal or arrangement I guess). .........
"V K" <v1...@hotmail.com> wrote in message
news:4BG_7.17783$os5.1...@news20.bellglobal.com...
> Never Never do *any* work in Canadian Tire.
>
> I have my own horror story.
>
> In short, they were fixing a minor electrical problem. When they
> gave me the car back, it died within 2 minutes i drove off the lot. They
> claimed my alternator died. They refused to see the connection to the
> electrical work they were doing. Considering that my car never gave me any
> problem, the fact that the alternator independently died in that
> 2 minutes seems unlikely. I had to pay another $300 to replace the
> alternator.............
2. i think it's the other way around - it's easy to negotiate with big
corporations - the don't like negative publicty, and they have deep pockets
3. my firend's horror story - a CT mechanic locked himself inside the car
and broke the opening mechanism trying to get out. as usually CT said that
it was that way already.
4. i used them but i guess i was reasonably lucky - i don't have a horror
story - just minor aggravations (like attemp to hold the car overnight for
maffler job and they had a car since 8am, attemp to sell useless service, BS
like "your transmission fluid smells burnt" etc). but i'm not going to use
them ever again
"hm" <lee....@rogers.com> wrote in message
news:BUu_7.10315$h2c....@news2.bloor.is...
If you're one of those people who sit in the waiting room for hours,
drinking the complimentary coffee and reading decades-old copies of
Time while someone is working on your car, you're going to get
screwed, no question. Educate yourself, you don't need a PhD to be
able to learn the difference between a starter motor and a dip stick.
Ask questions and if you don't understand the answer, ask more
questions. And above all, stand beside the car while the work is being
done. You are paying them. You are the owner of the vehicle. You have
a right to oversee any work being done on your vehicle. As Dear Abby
has said many times over, the only way people can take advantage of
you is if you let them.
CT/ Pit Stop has a great oil change service that takes 1/2 hr of your
time. it's cheap and you drive your vehicle in and out of the bay
(that's the way I've always done it with them at any rate) Of course
they try to upsell on premium oil or tranny oil flush or diff oil or
whatever but you can always say no. The one I usually go to is on
Keele just north of Dundas but I'm sure there's one in your area. If
not, there are loads of other places that will change your oil for
about $30, give or take. Nobody should wait "several hours" for an oil
change. Don't allow it to happen again and more than likely you'll
save yourself a lot of grief.
On Tue, 8 Jan 2002 19:22:14 -0500, "eagle61" <mik...@sympatico.ca>
wrote:
peace
DD
Cut out YOUR_TONGUE to reply.
Never bring your car to Canadian F*ck-Up (heard that from a mechanic!), they
have a buncha high school students workign there trying to be real
mechanics. I don't know who scams you worse, Midas or Crap Tire....but
nevertheless, I still like there store itself although they have the
crappiest customer service in any large retail chain!!!!
"hm" <lee....@rogers.com> wrote in message
news:BUu_7.10315$h2c....@news2.bloor.is...
"hlee" <left...@hotmail.com> wrote in message
news:vQN_7.10389$qC1.2...@news20.bellglobal.com...
Very insulting to assume that because someone is uneducated about
automobiles that they brought this upon themselves.
Oh, and I know the difference between a starter motor and a dipstick but not
much else about cars.
I suppose this makes me an inferior human being in your mind.
Maybe the guy should pay CT damages for making the mistake of bringing his
car into them, expecting service. Cause it's his fault right?
> From: Death Dentist <death_dentist@YOUR_TONGUEhotmail.com>
> Organization: Look Communications - http://www.look.ca
> Newsgroups:
> alt.toronto,tor.forsale,tor.forsale.computer,uwo.forsale,tor.forsale.misc
> Date: Tue, 08 Jan 2002 20:34:59 -0500
> Subject: Re: Canadian Tire wrecked my car!
>
"hm" <lee....@home.com> wrote in message
news:kdG_7.199933$KT.48...@news4.rdc1.on.home.com...
All of them have deals with bodyshops, garages, to bring the business there.
Yes, they get a kick back, or a commission, for the business they bring.
They may put a lot of pressure on you to go to their prefered garage, but
they can't take your car where you don't want it to go, so the guy had to
say yes at some point. He could have said no, I want you to take my car to
my garage, now or drop it, and hope I don't have you charged with theft and
kidnapping. Theft of vehicle, and the kidnapping of you!
You can take somebody some where agains thteir will, or it becomes
kidnapping.
The fact is the operator will make more from the kickback than he will from
the towing charge..
That's why they chase ambulances, all parked on the highways, looking to be
the first on the scene, to offer a Tow to an upset person, and pressure them
into towing it to their garage. But they can't make you. All they can do is
charge you more for a further tow, or say sorry buddy, find another tow.
If he took you to his garage against your will, go to a cop shop and have a
kidnapping charge laid. I don't think there is a stautues of limitations for
Kidnapping.
And based on the above, it seems you agreed! However reluctantly, you
agreed, or you wouldn't have taken the tow, or you would have had him drive
you to your garage, but you wouldn't be a fake victim!
"cHRIS" <ch...@nospam5551212.com> wrote in message
news:pWI_7.74740$Yf.51...@bin3.nnrp.aus1.giganews.com...
Fact is they totalled your car, and they are liable for you loss
The only thing that needs to be negotiated is fair compensation.
They are not going to pay you one cent. They pay thier insurer premiums.
There insurer will pay you as little as they possiblely can. Hence you may
not find their offer fair.
They may wait for your claim before they offer, or counter offer.
But don't think for a minute that CT will be paying you a dime.
The only benefit to a lawyer is they can threaten litigation. Canadian tire
doesn't know you can't afford to litigate, and they would have a lawyer deal
with it, or the insurance companies legal department. Now your car isn't
worth anywhere what litigation is worth. See you can issue all sorts of
threats, but a lawyer will actually scare them.
A lawyer may be able to get you the replacement value of your car, and
$10,000 spending money. Its kinda easy to get a settlement, when a $100,000+
litigation suit is being threatened by a lawyer, and he is willing to settle
for a percentage of those very real costs. Litigation costs insurance
companies want to avoid so badly, they pressured the government to go
nofault or run car insurance themselves, because the litigation costs were
killing them.
So it may be well worth the $5,000 for the lawyer.
"Jason Ducharme" <jason_d...@hotmail.com> wrote in message
news:eoJ_7.9709$qC1.1...@news20.bellglobal.com...
Not sure I understand the "fake victim" comment ... but in any case this
episode happened several years ago. I was stuck on highway 401 with a
blown waterpump and the first tow that came along said "I can tow you to
the Cdn Tire at Keele St. or at the one at McCowan Ave." I figured there
was some kind of kickback involved for him, but since the McCowan
location was fairly convenient I figured hey, what can Canadian Tire
possibly screw up with a water pump? This was before I knew that they can
screw up almost anything. They are gifted that way.
In truth, the actual mechanical work was done competently and at a fair
price. What ticked me off were the greasy handprints permanently embedded
in the (original) white paint along both fenders.
--
Thomas Rohricht - CO2 Creative
Forward-thinking graphics and design
Mail replies sent to co2cr...@yahoo.com will eventually
be read, unless they get lost in a sea of SPAM.
hm wrote:
--
John Kilpatrick, M.E.Sc., P.Eng.
Ph.D. Candidate
The Boundary Layer Wind Tunnel Laboratory
The University of Western Ontario
London, Ontario, Canada N6A 5B9
email: jkil...@uwo.ca
phone: 519-661-3338
He was warned. Its not like he wasn't told "not to open his hood to
strangers"!
So going against Honda's advice wasn't very warry!
There is nothing wrong with paying people who know how to do something for
you, especially when you don't know how.
If that was not the case, most people would be unemployed.
Canadian Tire is the Walmart of Garrages....and the quality is the same.
You'd expect a car jockey to take the care not to write off a customer's
car. You'd expect the mechanics to know what they are doing, and know the
vehicles they work on.
How are you gonna get excellence when they have to service every model of
every year?
I like paying the premium and going the the dealer. FAct is dealers will
tend to be straight, honest and fair.
Because unlike Canadian Tire, they also want to sell you that next car, and
good service is one way to win you over.
I think Honda is great. I even service my Acura there! Well I can't afford
an Acura engine, and Honda knows Honda better than Acura knows Honda!
So you don't have to be able to do everything yourself. When I was younger,
I built an engine from parts...it ran, always used to change my own oil,
filters, all fluid maintenance, Tire rotation, brakes, body work, you know
like a lot of young guys do.
So I know when I am being shitted. Even though I pay for some monkey to get
all greasy now. But some guys were playing sports, or working with
electronics, and just never got under a hood.
For those people they have to beware! ANd what they have to be ware of is
not someone who can do it, because there is no shortage, but of trust. Can
they trust this person to deal with me honestly and fairly. If you can't do
that, then you will be a mark and get suckered way too often.
But Mr. Smart guy, you might be able to talk becuase you can take a car
apart and put it back together, but can you do that with every single thing
in your life? I doubt it, because I would know you. We all would. You'd be
famous, just for being perfect in everything.
Maybe with you, its the contract that you signed, without actually reading
the contents, or understanding it, and relying on the other guy when he says
oh, this is just for that! So think about that for a bit, then you can rant!
"Beau Humphreys" <beau.hu...@home.com> wrote in message
news:B86146B3.5710%beau.hu...@home.com...
And actually you can go higher, you can initiate in small claims and get it
moved to a higher court!
Its just a way to fast track into a higher court say up to about $50,000.
"Johnny BooMBAATZ" <andr...@rogers.com> wrote in message
news:ziR_7.7407$iM....@news1.bloor.is...
You're quite the paranoid idiot aren't you? An opinion
for everything and an expert on all. What absolute crap!
There's definitely some collusion among some companies,
but to go to the warped place in your brain, you have
to be as delusional as they come. Take a Prozak for
Christ's sake and learn how to spell or at least use
a spell checker.
You did not mention if you have comprehensive. If yes, you should lodge claim
to your insurer and get a rental car. Then take your time to negotiate. Ensure
you start off with a real (or should I say inflated value) of your vehicle and
be patient with the new rental car while keep negotiating with CT in WRITING.
Do not allow them to yak yak yak which is what they are good at.
My 2 cents
Daniel
Toronto
> Ensure you start off with a real (or should I say inflated
> value) of your vehicle and be patient with the new rental car while
> keep negotiating with CT in WRITING.
>
> Do not allow them to yak yak yak which is what they are good at.
Speaking of yak yak yak, I would suggest that the original poster also
refuse to "negotiate" while being made to stand uncomfortably behind that
service counter. If the management want to make an offer or discuss the
situation, then you should insist the conversation take place seated
somewhere in an office ... and that you want a coffee while they're at it.
Make sure they are constantly aware that you're the one in charge, and the
onus is on them to work at a solution.
Court always look to see if a claimant has taken reasonable effort to settle
the matter with the defendant. If there is cause to believe that this has
not occurred, you will likely be awarded the red book price and loose out on
the legal fees and related expenses.
If the court is given evidence that you made reasonable attempts to settle
with the defendant, then you will likely be awarded the red book price, loss
of use expenses and your legal fees. In other words, it is the defendant's
fault that this ended up in court.
BTW, the red book price is what the Ontario Government uses for determining
vehicle values for taxation purposes, and this is likely what the court will
use to determine the value of your vehicle. Blue book and black book prices
are slightly different.
Good luck...
<hou...@aol.com> wrote in message
news:3c3adede...@news1.on.sympatico.ca...
> First of all..don't assume anything until you get their offer. No
> matter what the offer is...just say you need a couple days to think
> about it...and do just that. Getting a lawyer at this time would just
> be throwing money away because this is a clear situation...you MUST be
> compensated for the car and expenses BUT nothing else...you have no
> personal injuries and obviously no fault for the damage. They will
> probably just let their insurance take care of it the same as if
> someone hit your car sitting on the street.
> So think about what the car was REALLY worth and do some internet
> shopping to see what comparable cars are selling for, just to get a
> feel for the value (and in case you are looking at buying the same
> type to replace it) hear out their offer and if it's good
> enough...take it...but if it's not good enough...tell them that, and
> why...such as recently spent money on it and the other cars that are
> for sale, etc. I've noticed that most people that "piss and moan"
> usually get a little more money. Good luck.
> On Tue, 08 Jan 2002 04:58:36 GMT, "Jack" <bigc...@yahoo.com.com>
> wrote:
>
> >get a lawyer....
> >
> >"hm" <lee....@rogers.com> wrote in message
> >news:BUu_7.10315$h2c....@news2.bloor.is...
Thanks again
Shawn.
Don't worry this is not a plug for him, I won't give out his name as there
is enough competition for his service as it is, I don't need anymore. Find
a GOOD independant mechanic shop and stick with them it pays in the long
run.
Zig11
"hm" <lee....@home.com> wrote in message
news:zG7%7.210001$KT.50...@news4.rdc1.on.home.com...
On Tue, 08 Jan 2002 06:59:13 GMT, Beau Humphreys
<beau.hu...@home.com> wrote:
>A large Canadian institution such as CT will probably settle with you for
>the value of your car plus other costs rather than risk a public lawsuit.
>
>> From: "Martin J.J. Caprani" <mcap...@sympatico.ca>
>> Organization: Bell Sympatico
>> Newsgroups:
>> alt.toronto,tor.forsale,tor.forsale.computer,uwo.forsale,tor.forsale.misc
>> Date: Tue, 8 Jan 2002 00:23:29 -0500
>> Subject: Re: Canadian Tire wrecked my car!
>>
>> you should seek a lawyer and as far as crappy tire is the last place I would
>> take anything? The guy probably dropped your car from the lift, They snapped
>> 2 bolts on my manifold and said it was already done yeah right !!!!!! You
>> should be able to get your vehicle replaced and then some
1) Wait for their offer.
2) Contact their head office even if you are satisfied with their offer.
Make sure their shop is known to their head office. And Yes they do
care.
3) You car is not worth 4500. Unless it is MINT, MINT , MINT with less
than 100k on it. CRX Si is not that rare. red book is likely $1000 or
less.
4) I would investigate how the damage really occured. If it can be
proven they were driving your car other than into the garage. Sue. big
time. And prossecute them with the cops.
5) Find a replacement car and get them to pay for it outright. You
shouldn't be out any of the costs associated. (taxes, lic. transfer,
safety, etest). Make sure that is all part of the deal.
Remember CTC stores are franchises. Not all are bad. Make sure you know
the name of the guy working on your car, then look up above the service
counter and make sure he is a "Class A" tech. otherwise ask for someone
else to work on your car. All CTC stores have their garage employees
qualifications/certificates above the service counter area.
Like I stated earlier find a good owner/operator mechanic shop, take most of
your business to them and you will benefit in the long run. Good mechanics
are like good dentists, good doctors, good carpenters etc, they care and
delivery quality. CT from my experience has very few GOOD mechanics and
lots of apprentices.
Zig11
<knuck...@you.wish.com> wrote in message
news:MPG.16acd156f...@news.glph1.on.wave.home.com...
Unless they have changed, all stores are associates not franchises.