Looking for Market Data Application Support Analyst - NYC, NY
Jyothi Shivampeta
Hi,
Greetings from iTech US.
I am trying to reach you regarding an opportunity copied below. Please reply to me if you are available & interested in the below opportunity with a word version of your resume, best time & number to contact you. Please feel free to contact me to discuss more about this opportunity.
Position: Market Data Application Support Analyst
Location: NYC, NY (Onsite)
Duration: 12 months contract
Job Description:
The Market Data Application Support Analyst is a technical role focused on supporting market data applications and data feeds. The team operates as a cross-business technology unit, collaborating with counterparts in APAC, EMEA, and NA through a follow-the-sun model. The role emphasizes issue resolution, process sharing, and product rollouts, supporting all lines of business across various asset classes.
Key Responsibilities:
· Provide support for core Market Data services/applications, including Open Bloomberg, LSEG Workspace, FactSet, Arcontech Excelerator, Market Axess, and others.
· Offer technical support for a wide range of broker and trading applications including Tradeweb, ICAP, Brokertec, Tullet Prebon, and Tradition
· Coordinate vendor software packaging, including scripting, QA testing, and production release.
· Proactively monitor the environment, manage changes, and deliver projects.
· Participate in reviewing hygiene metrics and processes for continuous improvement.
· Manage daily operations, incident resolution, and change management activities.
· Collaborate with plan/build & engineering teams for smooth transitions from project to business as usual.
· Partner with vendors to drive technical strategy and application delivery.
· Full ownership, accountability, and hold external vendors accountable on root causes when issues arise
Essential Skills:
- Experience with virtual desktop environments and streaming platforms.
- Proficiency in Microsoft Office products.
- Proficiency in TCP/IP and connectivity troubleshooting.
- Strong communication skills for interaction with traders, support teams, and vendors.
- Experience in technical troubleshooting and managing high-profile issues.
- Familiarity with change management structdres and problem ticketing systems.
- Knowledge of scripting languages like PowerShell and visual basic.
- Strong documentation skills and a commitment to knowledge management.
- Self-motivated, customer-focused, and innovative with excellent time management skills
- Ability to work independently and as part of a team, prioritizing workflow under pressure.
Desirable Skills:
- Cloud paging / Numecent experience and knowledge
- Background in risk, compliance, and control for managing IT and market data control gaps
- Automation through scripting and programming languages
Education: At least a bachelor’s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or closely related field is required.
Thanks & Regards
Jyothi S
ITech US, Inc,