Open Enrollment 2015

[CHUMPS FROM OXFORD]

It's coming next month and we want all of you to know that we're here for you. Our toll-free number now has a response time of 14 days (much better than last year's 35 days) and we will provide online support at a low cost of $1.67 per word.

So please send long emails!!!

[CHUMPS FROM OXFORD]

Good news! Our response time to member questions is now only 11 days. It may sound like a lot but when you have more than 300,000 members, it's quite impressive. The cost per word is still $1.67 with 50% of the revenue paying for admin expenses and Groats Disease research.