I have a surface pro 3 running Windows 8.1. My printer is HP Deskjet 1050. I printed a document, but the printer queue said the document was still printing. I tried to delete the document, and the queue says it's deleting. I have deleted all the documents in the queue. That one still remains, says it's deleting. I have restarted Surface, powered down the printer, disconnected it, and then restarted and connected everything. Still deleting. I have removed the printer as a device, but when I add it back, it comes with a print queue that is still deleting that one document.
Welcome to the HP Forums. I would be happy to help you with your HP Deskjet 1050A printer. I understand that you are unable to delete document from print queue, you have already followed the above post and done some preliminary troubleshooting.
I have this issue almost EVERY time when I try to print something. What is wrong with your product? I have a HP Deskjet 1050a and almost every time I am done printing, it will somehow freeze and then the next time when I try to print something I will see that there is something in "queue" when it is already been printed and of course when I try to delete it, it freezes. I am seriously thinking about switching printers. HP printers have been terrible!
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