Justcurious to see if anyone else has experienced this. We have several PCs with Topaz SignatureGem T-LBK-462 USB signature pads attached for capturing signatures. These PCs are Dell Optiplex all running Windows 7 Pro, some are x86 and some x64. Often when the PCs are shut down, and started back up, the signature pads will power on, but refuse to write (as in the signature does NOT appear on the pad when writing). The issue is resolved by simply unplugging the USB cable and re-plugging it to the same port. However, some of our users experience this problem daily and is a mild annoyance. So far I have tried updating the USB controller drivers on the PC, turning off USB Selective Suspend in the Windows power settings, and ensuring the latest Topaz drivers are being used. I have not tried a BIOS update, but perhaps that is in order. Has anyone seen this issue before and been able to resolve it? Rebooting the PC is not an issue, it seems to only occur when the computer is powered off then powered back on.
I have interfaced with similar devices; the vendor (web based) was VERY specific about driver version package. I was using ver 11 and they wanted us to use ver 9.x. The newest did work, but would fail at times.
6. If you are still unsuccessful do the following:
unplug your Topaz tablet, uninstall the driver, then restart your computer, then re-install the driver, then re-plug topaz, and finally do the topaz test.
So our group decided to register because we need the shrink feature anyway and the ability to edit PDFs and I was able to get the digitally sign ability. However it now gives me a warning popup saying I am using a deprecated SHA1 algorithm I click ok and it resets back and wont let me sign at all.
I also tried the prepare document route and it says the same thing.
Not sure where to go now.
I followed all of the directions from Topaz but when I make a signature box it gives me a warning popup saying I am using a deprecated SHA1 algorithm I click ok and it resets back and won't let me sign at all.
I finally got it working, however, I had a new problem and adobe could never work it out. When the Main office I sent a form to recieved it, they could not see the signature on the document. We never could figure out why, thus my topaz pad sits in my storage cabinet never to be used.
Im a voluteer for the Disabled American Vets and do VA forms for veterans claims. The Main DAV office couldnt see them.
It was a shame too, made my life easier.
What did you do to fix this? I'm an admin running into the same issue. The Topaz pad will work when we test it using the Topaz software, but in Adobe we never get a pop up to sign. Everything appears to be set correctly.
We still have the exact same issue M36403248jcaq notes. Any solutions to this would be very helpful. We've tried with 32 and 64 bit installs of Acrobat and Topaz to no avail. I am wondering if it's an issue with Win11. Has anyone gotten the window pop up to work with Win11?
I've attempted to replicate this functionality with a T-L462-HSB-R, and have had zero luck with getting anything other than a custom HTML box/buttons staring me in the face using the code from these articles.
Through a customer and myself, we started using SigPlusExtLite and some custom HTML fields to get a working solution. (Code below) Through some trial and error along with some sample code from Topaz, I've got it working and have multiple signature fields all working as expected when viewing the form. Unfortunately, the signature doesn't actually save into Laserfiche when submitted. The field reverts back to the static text of "Click to sign" essentially, and there is no signature to be found (in either a PDF or Tiff).
So now I'm stuck with a solution that I can't get to work, but seems to be working elsewhere, and a solution that half works with the inability to save the signatures that are captured. Any input/direction would be greatly appreciated in getting this integration complete.
I use the JavaScript that you link to with your first link. Quite literally, I paste the code into the JavaScript section. However, one difference is that I don't use any custom HTML fields, but simply one of the signature fields built into forms. (We also do use the SigWeb driver that you link to, while also using the exact same sig pad that you are.)
I've got the sigpad working everywhere else (PDFs, the Topaz test page, etc) but not with the Forms signature. When you navigate to :47289/SigWeb/, is there any response? This may be the cause of my problem. I just get a connection refused response.
I'm having an issue with getting USB redirection working with the Windows Remote Desktop client. I'm trying to redirect a Topaz USB signature pad, but so far with no luck. I've not been able to locate much in way of documentation regarding how to enable redirection.
Additionally, how would I go about disabling redirection of local drives and folders? The client is redirecting my mapped network drives. The same login script is running on the Windows 365 cloud PC and so the redirect is unnecessary and actually bogs down the file manager.
USB redirection should be enabled by default for remote desktop clients that support it, like the Windows desktop client. From other users, you may need to install the Topaz USB signature pad driver on the Cloud PC.
In terms of disabling redirections, the easiest way is if you're an admin and can push Group Policy to the selected Cloud PCs. Please see our documentation for guidance - Manage RDP device redirections .
A simple-to-use, low-cost electronic signature pad with small backlit LCD screen, the Topaz SigLite LCD 1x5 is designed to be a cost-efficient yet complete pen-input system. The display can also be configured to display text, graphics, and pen-tap hot spots. Available as T-LBK460-B-R with Serial Port or as T-LBK460-HSB-R with HID-USB Port.
Evolis Sig100 signature pad features a monochrome LCD screen with backlight and USB port. Evolis Sig100 comes with Windows drivers so you can easily fit it into your existing computer system. It also works seamlessly with Evolis printers and CardExchange ID software so you can include a signature right into an ID card design.
A simple-to-use, low-cost electronic signature capture pad, the Topaz SigLite LCD 4x3 has a large backlit LCD display screen and is designed to be a cost-efficient yet complete pen-input system for your organization. The screen can be configured to display text, graphics, and pen-tap hot spots. Available with Dual-Ready Serial and USB Ports.
A simple-to-use, low-cost electronic signature capture pad, the Topaz SigLite LCD 1x5 is designed to be a cost-efficient yet complete pen-input system for your organization. The small LCD display screen can also be configured to display text, graphics, and pen-tap hot spots. Available as T-L460-B-R with Serial Port or T-L460-HSB-R with USB Port.
A basic, low-cost electronic signature capture pad, the Topaz SigLite T-S460 is designed to be both space and cost-efficient for your organization. This SigLite features a plastic signing surface with exposed touch-detecting sensor that feels the tip of the passive stylus as users sign. Available as T-S460-B-R with Serial Port or as T-S460-HSB-R with USB Port.
2D Imaging Scanner which reads driver's license barcodes and captures images and signatures. Ideal for e-citation applications, accident/incident reporting and electronic ticketing applications. The 4910LR-152-LTRK kit contains all you need to install and connect the compact, radio microphone-style scanner to the USB Port of the vehicle's computer, including drivers for Microsoft Windows 7, 8.x and 10 which map the USB connection to a virtual COM Port. The 4910LR is a replacement for the popular 4710LR and 4810LR series imaging scanners. 4910LR-152-LTRK is a minor revision of part number 4910LR-151-LTRK. Form and function of the two are identical.
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