Sony Walkman Nw-a50

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Najla Ondik

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Aug 3, 2024, 4:44:16 PM8/3/24

to toetiserrau

Hello! Not long ago I upgraded from my Airpod pros to Airpod pro 2. Initially I had no issue connecting to and playing music from my Sony Walkman nw-a50 series MP3 player but after not too long it would connect but I would not hear any sound coming through the airpods except for a fraction of a second and only after I disconnected and reconnected the player. Any idea how to solve this issue? To be clear it connects fine but will not play any music even though the player is playing. The walkman plays fine with normal corded earbuds so it likely has to be something with the bluetooth connection protocol. Any help would be appreciated!!

Thanks for using Apple Support Communities. In your troubleshooting, did you reset your AirPods to see if fresh connections help? If not, here's a guide to show you how: How to reset your AirPods and AirPods Pro - Apple Support

Hello! I performed the reset as described in the instructions and my old phone was able to connect and play music through the airpods which is great! When I tried the same procedure with my Sony Walkman it still continues to connect fine but once I hit play I hear the song for a fraction of a second and then nothing but noise reduction silence. I tried deleting the airpods from my Walkman and re-establishing a Bluetooth connection but same issue.

For now, is the Sony Walkman the only device the AirPods can't connect to? Is the old phone you mentioned an iPhone? We want to narrow this down as much as possible since if it is only the Walkman, it might require specific steps from Sony to help troubleshoot Bluetooth issues. This guide from Sony might help: Tips on pairing Bluetooth headphones and other devices