I'm afraid that one is a bit outside my level of expertise. I would recommend creating a new post in the Shopify Design thread, stating which theme you're using, and providing the URL. Another Community member may be able to assist you with this. You could also hire a Shopify Expert or contact the theme developer.
Trevor Community Moderator @ Shopify
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You will need to remove the code the review app left behind. The code will be in either the "product.liquid" file or "product-template.liquid" file. Both files can be found when you go to Online Store/Themes/Actions/Edit Code.
You can then move the coding for the new review app where the coding for the Shopify review app was. That coding is likely near the bottom of the same file. Copy and paste it on the same line where you found the Shopify reviews app code. That should move it to the desired location.
Thank you for checking. The code you found in product-template.liquid should be the code you need to remove. You can delete that line and save the file which should remove the code from your products page.
Thank you for that code. You would need to remove the whole snippet in this case. You may also have more than one template file that includes the snippet. Such as product-section-template.liquid. You would need to remove the code from each file.
Strange! That would suggest this is being added to your theme through a different path. Could you try opening your theme editor "Online Store/Themes/Customize" - Navigate to the default product page by clicking the drop-down menu in the top middle of the screen:
Glad that worked! I suspect that your new review app installed its coding in the products.liquid file. If you copy and paste the code where you found the coding for the old review app (product-template. liquid), then that should work.
I am completly miffed. I'm new to using liquid but not new to programming, it's my day job. Below we have a snippet of the product-template.liquid file. Hopefully, it looks familiar to folk rather than me pasting the whole file. That being said, here's a link to a paste of it.
To make matters worse, this issue doesn't seem to be repeatable as far as I can see. I've looked at a product where there is the duplication and another product where there isn't duplication, yet no difference as far as I can see.
I've worked out the repeatable part. I'm making these changes whilst my partner is creating her products for the site. By my estimations the code changes I made and the products she's added after that point have the review duplication. It seems to be that products prior do not exhibit the duplication issue.
Update 1 might not be the case. I duplicated a product where there was not a duplicate review section. The duplicate also showed that there was just one review section. Time of creation doesn't seem to have an impact.
Including Shopify product reviews on your eCommerce store has many benefits that go beyond just receiving customer feedback. Let's take a closer look at some of the key advantages that Shopify product reviews can provide:
Shopify customer reviews play a crucial role in a buyer's journey as they authentically assess a product's quality. When new customers visit your store, they often need more understanding about your product and may hesitate to purchase. In such situations, reviews act as valuable resources, offering insights from previous buyers.
To further incentivize purchases, consider offering discount codes alongside positive reviews. By showcasing these reviews and providing discount codes, businesses gain favorability, significantly increasing their chances of being selected by potential buyers. Therefore, it is essential to actively gather reviews, as products with a minimum of five reviews are 270% more likely to be sold.
It is believed that businesses with reviews have 63% higher chance of gaining customer trust. Furthermore, this probability increases even further if the reviews come from KOLs or influencers. The presence of reviews reflects the objective opinions and experiences of current users. As a result, newcomers have a solid basis for evaluating whether or not to trust and purchase a product.
Shopify product reviews can have a significant positive impact on SEO efforts. By providing fresh and user-generated content, they contribute to the continuous update of your website, which search engines favor.
Additionally, these eCommerce solutions enhance your SEO strategy as Shopify customer reviews often contain specific details and long-tail keywords, improving the relevance and visibility of your product pages in search results. The increased keyword density resulting from reviews further strengthens the association of your website with relevant keywords.
Product reviews contribute to improving product quality by providing valuable feedback and insights from customers. Analyzing reviews helps store owners identify areas of improvement, address shortcomings, and make necessary adjustments to meet customer expectations.
This feedback loop enables continuous refinement and enhancement of product quality based on real customer experiences, while also playing a crucial role in abandoned cart recovery by addressing concerns and boosting customer confidence.
Pro tip: Kickstart your business with easy-to-use platforms such as WordPress or Shopify. These eCommerce solutions, enhanced by powerful third-party apps like GemPages, make your storefront vibrant and user-friendly. Achieve significant cost savings while maintaining high customer retention.
The store strategically includes the review section on each product page to catch the eye of potential customers. This way, shoppers can gain a clearer understanding of the product, which can support their decision-making process.
I have a store up at the moment, and I have imported reviews from a third-party app, however the 'Write a Review' section is still on the individual product pages, so its a huge blank spot with no reviews, however the reviews are at the very bottom.
Hello, sorry to bother but I would like to also know how can I fix the problem for my website. I know i am kinda late but I got into this problem recently and it seems that I cant fix it. Can you please assist me with this one as well?
Here is the website www.itemwish.com
I want to remove the bottom review list for the products that have no reviews at all.
I'm also having the same problem. Can someone please help me remove the "Customer Reviews: Write a Review" section at the bottom of my page? I've tried a few codes but they don't work. I'd appreciate any help!
Outstanding reviews are the unsung heroes of your online store. They illuminate the path to trust and credibility in your products, standing testament to the satisfaction of your previous customers. However, creating a space that showcases these glowing reviews effectively requires strategy, attention to detail, and a deep understanding of your customer's journey.
Whether you're a new entrant in the world of e-commerce or a seasoned Shopify store owner looking to refine your review section, this blog post is your toolbox. In this blog, we will show you How to create Shopify Review Section Effectively.
Shopify Review Section refers to a space where outstanding customer reviews are highlighted and showcased on your website. It's a common practice to select some of the best, most glowing reviews from customers and display them prominently on your site.
These reviews can be displayed on the homepage, product pages, or on a dedicated "Testimonials" or "Reviews" page. This section is designed to build trust with prospective customers by providing social proof of the quality of your products or services.
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