tmate not working since June 10?

[Marlen Ben David]

Hello,

I've been using tmate for a while now and I’m really happy with it - thank you for providing such a great tool!

Since yesterday (June 10, 2025), I’ve been experiencing issues with the remote connection. Despite the remote device being online and tmate running on it, I haven’t been able to connect.

I’ve tried different servers (lon1, nyc1, etc.), but I keep encountering various error messages, such as:

• kex_exchange_identification: Connection closed by remote host

• The session has moved to another server. Use the following to connect
  (but it points to the same server)

• The session host disconnected 5 days ago

• Internal error
  Connection to nyc1.tmate.io closed by remote host
  Connection to nyc1.tmate.io closed

Are you aware of any ongoing issues? Any help would be greatly appreciated.

Best regards,

Marlen

[Nicolas Viennot]

The database is full, and I haven't had the time to fix it. I should be able to get to it in a couple of days, possibly weeks

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[Marlen Ben David]

Hi,

Thanks for the quick reply.

Totally understand. I’ll keep checking back and will work around it in the meantime.

Looking forward to the fix whenever you get a chance.

All the best,

Marlen

[Marlen Ben David]

Hi Nicolas,

Just checking in to see if there are any updates. 

I’ve noticed that tmate has been working partially over the last few weeks, but not consistently.

Looking forward to hearing from you soon.

Thanks,

Marlen

[Marlen Ben David]

Hi again,

Just to clarify, are you planning to take the servers down permanently or is this just a temporary move?

I’ve been actively using tmate and truly appreciate how valuable it is. It's an excellent tool that's made a real difference and it would be a real shame to lose access to it.

Best,

Marlen

On Wed, 9 Jul 2025 at 22:00 Nicolas Viennot <nic...@viennot.com> wrote:

You are correct, I am going to decommission servers