Fw: Good Morning..!A Valuable Management Lesson

[ashish phadke]

--- On Wed, 28/7/10, sdha...@forcemotors.com <sdha...@forcemotors.com> wrote: From: sdha...@forcemotors.com <sdha...@forcemotors.com> Subject: Fw: Good Morning..!A Valuable Management Lesson To: Date: Wednesday, 28 July, 2010, 4:54 PM ----- Forwarded by sunil dhadiwal/Marketing/forcemotors on 07/28/2010 04:52 PM ----- "Praveen Munot" <pmu...@forcemotors.com> 07/27/2010 10:19 AM To <"Undisclosed-Recipient:;"@forcemail.localdomain> cc Subject Good Morning..!A Valuable Management Lesson     Good Morning   React Vs. Respond   Suddenly, a cockroach flew from somewhere and sat on a lady. I wondered if this was the cockroach’s response to all the glory that was spoken about it! She started screaming out of fear. With panic stricken face and trembling voice, she started jumping, with both her hands desperately trying to get rid of the cockroach. Her reaction was contagious, as everyone in her group got cranky to what was happening. The lady finally managed to push the cockroach to another lady in the group. Now, it was the turn of the other lady in the group to continue the drama. The waiter rushed forward to their rescue. In the relay of throwing, the cockroach next fell upon the waiter. The waiter stood firm, composed himself and observed the behaviour of the cockroach on his shirt. When he was confident enough, he grabbed and threw it out with his fingers. Sipping my coffee and watching the amusement, the antenna of my mind picked up a few thoughts and started wondering, was the cockroach responsible for their histrionic behaviour? If so, then why was the waiter not disturbed? He handled it near to perfection, without any chaos. It is not the cockroach, but the inability of the ladies to handle the disturbance caused by the cockroach that disturbed the ladies. I realized even in my case then , it is not the shouting of my father or my boss that disturbs me, but it’s my inability to handle the disturbances caused by their shouting that disturbs me. It’s not the traffic jams on the road that disturbs me, but my inability to handle the disturbance caused by the traffic jam that disturbs me. More than the problem, it’s my reaction to the problem that hurts me. The Take-Away The women reacted, whereas the waiter responded. We should not react in life, we should always respond. Reactions are always instinctive whereas responses are always intellectual.

[Prashant Deshpande]

Thanks for sharing this wonderful story Ashish... perhaps a salesman would have found an opportunity in that cockroach and sold the insecticide 'HIT' to the restaurant owner... or some more innovative salesman would have sold that cockroach to a Chinese or Korean as food!! Our response is decided by the way things appear to us!! In 6th and 7th std. my Chemistry teacher in school was very strict. Students used to be afraid of her. She used to give a lot of homework and the defaulters had to wait after the school with her to complete it. I used to find her sexy (no jokes, I was in 6th std)!! So, not finishing my homework and staying back used to be a boon to me. Needless to say I used to be a regular defaulter. Chemistry reminds me that earlier molecule was considered as the smallest particle... till Rutherford changed the way we look at the molecule. Now, I'll never say molecule is the smallest even if someone wakes me up at 2am in night to ask. Thanks to Rutherford and of course my sweet teacher. Let me repeat, our response is decided by the way things appear to us. And before I forget... Happy Friendship Day!!! Hugsss, Prashant   React Vs. Respond    A cockroach flew from somewhere and sat on a lady. I wondered if this was the cockroach’s response to all the glory that was spoken about it! She started screaming out of fear. With panic stricken face and trembling voice, she started jumping, with both her hands desperately trying to get rid of the cockroach. Her reaction was contagious, as everyone in her group got cranky to what was happening. The lady finally managed to push the cockroach to another lady in the group. Now, it was the turn of the other lady in the group to continue the drama. The waiter rushed forward to their rescue. In the relay of throwing, the cockroach next fell upon the waiter. The waiter stood firm, composed himself and observed the behaviour of the cockroach on his shirt. When he was confident enough, he grabbed and threw it out with his fingers.

Sipping my coffee and watching the amusement, the antenna of my mind picked up a few thoughts and started wondering, was the cockroach responsible for their histrionic behaviour? If so, then why was the waiter not disturbed? He handled it near to perfection, without any chaos. It is not the cockroach, but the inability of the ladies to handle the disturbance caused by the cockroach that disturbed the ladies. I realized even in my case then , it is not the shouting of my father or my boss that disturbs me, but it’s my inability to handle the disturbances caused by their shouting that disturbs me. It’s not the traffic jams on the road that disturbs me, but my inability to handle the disturbance caused by the traffic jam that disturbs me. More than the problem, it’s my reaction to the problem that hurts me.