Mastercard Mcc Codes List

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Paskasi Coppola

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Aug 5, 2024, 3:02:09 PM8/5/24
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Kounthas created a database of Mastercard reason codes. Use this resource to prevent and fight chargebacks with greater accuracy. View the entire list of Mastercard reason codes below.

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Card networks, such as Visa and Mastercard, operate databases known as Terminated Merchant Files (TMFs) that contain information about accounts that have been closed by credit card processors around the world for high chargebacks or violations of card brand rules.


If any MATCH criteria are satisfied, the processor must add information about the business to MATCH within one business day of termination or within one business day of the account becoming eligible for MATCH after termination.


The Identity Theft reason code should be used when a fraudulent account is opened with stolen information, and the listing of this information on MATCH should not hamper the legitimate identity holder from opening a processing account. It instead serves as a warning to the credit card processor that the application may contain stolen identity information.


These reason codes, which involve chargeback and fraud activity on an account, are the most common reasons for being added to MATCH, and can affect businesses that are not engaged in illegal or rule-violating activity. These reason codes are as follows:


In this case, the business would qualify for MATCH for excessive chargebacks if the processing relationship later terminates. It does not matter if chargebacks are later reversed or won by the merchant.


Due to banking partner restrictions, Stripe generally cannot process for businesses listed on MATCH unless extenuating circumstances apply, such as the case of a legitimate merchant who previously had their identity information stolen.


Mastercard chargeback reason codes used to be unnecessarily long and complex. However, the company has taken significant steps to simplify its reason codes since 2016. The new system streamlined Mastercard chargeback reason codes into fewer categories with relevant sub-codes.


As you know, these chargeback reason codes clarify why a cardholder initiated a dispute. They help track card payment issues like criminal fraud or merchant errors for corrective measures. They play a crucial role in improving the overall eCommerce ecosystem.


But that's only in principle. Mastercard chargeback reason codes still grapple with the perennial challenge of friendly fraud even with the upgrades. The codes do not always reflect actual issues. Furthermore, Mastercard has not entirely phased out the legacy chargeback reason codes. They remain in use. This adds to inconsistencies and confusion that cost merchants a lot of money.


Mastercard chargeback reason code is a set of numbers and letters financial institutions use to specify the causes of cardholder disputes. They help standardize the dispute process. When a Mastercard cardholder disputes a merchant transaction, banks rely on Mastercard chargeback reason codes to decide whether or not to initiate a chargeback, reversing the transaction (here's how an ideal chargeback process works).


Categorizing disputes with specific codes helps card networks, merchants, and banks gain enhanced visibility into chargeback incidents. Thus, chargeback reason codes are vital for establishing measures that uphold the integrity and reliability of the global payments system.


Mastercard chargeback reason code 4808 indicates the merchant either failed to secure authorization approval for the transaction or submitted the authorization request after the transaction date. Common triggers for Mastercard chargeback reason code 4808 include a fraudster using a stolen or counterfeit credit card to make unauthorized transactions.


This typically happens with merchants who do not have EMV-compatible payment terminals or when the cardholder makes the merchants swipe or manually enter card information instead of using the chip. Certainly, some instances of reason code 4808 chargebacks stem from friendly fraud.


You should also prove you posted the transaction to the correct account number and that the account meets Mastercard's checklists for the transaction. Equally vital, you must include authorization feedback or similar evidence indicating the cardholder forced a transaction previously declined, the chargeback is meritless, or you have refunded the disputed order.


Mastercard chargeback reason code 4834 describes payment processing missteps or disparities associated with the point of interaction (POI) during a transaction. A POI is a physical location or device where a card transaction happens, such as a POS, checkout terminal, ATM, or electronic payment device. These issues could be double billing, invalid authorization, or unrecognized transactions.


Previously, chargebacks related to POI errors were categorized with distinct reason codes. However, Mastercard has now streamlined and consolidated all these issues under reason code 4834. When necessary, the issuer will include an additional message, the Member Message Text, with the reason code to help merchants track the specific Point of Interaction Error that led to the chargeback.


To prevent chargebacks under reason code 4834, you must do comprehensive due diligence on your systems and fix potential attack vectors. Double-check transaction details before processing to avoid discrepancies, regularly update and maintain POS terminals to prevent technical errors, and ensure that transaction descriptions on statements are clear and recognizable to cardholders.


Mastercard reason code 4837 specifies disputes that cardholders claim they did not authorize, approve, or participate in. Characteristic causes of chargeback 4837 include the merchant processing a transaction without authorization from the owner, a family member making a transaction without the actual cardholder's knowledge, or the cardholder not recognizing the bill on the card statement.


Chargeback 4849 may also be initiated against acquiring banks that process transactions for merchants listed in a Mastercard Global Security Bulletin, a confidential document identifying, among other things, information about merchants flagged for violating the Mastercard Questionable Merchant Audit Program.


As preventive measures, we recommend that you refrain from violating Mastercard's rules, regulations, or security standards, keep accurate transaction records, and ensure transactions are in good standards with the Mastercard Global Security Bulletin list before processing them.


Mastercard chargeback reason code 4853, previously 4841, identifies cardholder disputes where the merchant is said to have billed the card despite the cardholder's cancellation of a recurring transaction or without explicit consent.


Mastercard chargeback reason code 4854 speaks to instances where a cardholder is dissatisfied with a transaction and believes they cannot rectify the issue directly with the merchant. In this instance, the merchant's failure to resolve the case to the cardholder's satisfaction is of more significant importance to Mastercard than the specific details of the dispute.


The specifics may become relevant if the merchant decides to contest the chargeback. Or the case goes to arbitration. However, the cardholder's assertion of inadequate merchant response alone often suffices for Mastercard chargeback reason code 4854.


We've compiled this list of Mastercard chargeback reason codes as your quick guide for dispute prevention and chargeback response. You can get further background details on each reason code from the database here.


All credit card processors routinely check the MATCH list to see if a new, potential user has a TMF. They must also add merchants to the MATCH list if their accounts are closed for meeting specific criteria, like chargebacks, merchant collusion, illegal transactions, and fraud. This is typically done one day after the account is terminated or becomes eligible for termination.


As stated earlier, when a merchant meets one or more of these reason codes, all Mastercard credit card processors must place the individual on the MATCH list one day after the account is terminated or becomes eligible for termination.


Mastercard has also listed several standards and procedures that credit card processors and banks must meet, including the use of the member alert system to control high-risk merchants (MATCH). They include:


By far, the two most common reasons for MATCH list placement are excessive chargebacks or transaction laundering, which can jeopardize your ability to process payments. In addition, if you are not following PCI Data Security Standards, you will land on the MATCH list. Other reasons include laundering money, identity theft, entering into prohibited and illegitimate transactions, breaching the merchant agreement, committing fraud, and failing to meet the financial obligations resulting from insolvency. You might also land on the MATCH list if there is any proof on record to substantiate that the bank has opened an account fraudulently.


A competent lawyer can help you discover who has put you on the MATCH list and guide you on how to get off the MATCH. Initiating a lawsuit and compelling MasterCard to provide you with this information can help you discover this crucial fact. This is done essentially through a court order, a summons, or by compelling MasterCard to offer you such information by way of discovery.


Mastercard compiles and manages a blacklist commonly called the MATCH list or Merchant Alert To Control High-Risk. The MATCH list is a database of merchants or business owners whose accounts have been terminated or have been deemed a significant risk for payment processors during the past five years for any number of reasons.


DISCLAIMER: The information on this website is for general information purposes only. Nothing on this site should be taken as legal advice for any individual case or situation. This information is not intended to create, and receipt of viewing does not constitute, an attorney client relationship. Prior results do not guarantee a similar outcome.

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