Admanager Plus Default Credentials

[Joke Grinman]

ADSelfServicePlus is shipped with a default admin account. This account has all the privileges and access to the ADSelfService Plus admin console. The default admin account has admin as the username and admin as the password.

It is highly recommended that you change the default admin account's password immediately after deployment. As this account has Super Administrator privileges, we recommend that you set complex passwords.

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus!

Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.

Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.

OverviewAs business applications move from on-premises to cloud hosted solutions, users experience password fatigue due to disparate logons for different applications. Single sign-on (SSO) technologies seek to unify identities across systems and reduce the number of different credentials a user has to remember or input to gain access to resources.

While SSO is convenient for users, it presents new security challenges. If a user's primary password is compromised, attackers may be able to gain access to multiple resources. In addition, as sensitive information makes its way to cloud-hosted services it is even more important to secure access by implementing two-factor authentication and zero-trust policies.

About Duo Single Sign-OnDuo Single Sign-On is our cloud-hosted SSO product which layers Duo's strong authentication and flexible policy engine on top of ManageEngine ADManager Plus logins. Duo Single Sign-On acts as an identity provider (IdP), authenticating your users using existing on-premises Active Directory (AD) or another SSO IdP. Duo SSO prompts users for two-factor authentication and performs endpoint assessment and verification before permitting access to ManageEngine ADManager Plus.

Duo Single Sign-On is available in Duo Premier, Duo Advantage, and Duo Essentials plans, which also include the ability to define policies that enforce unique controls for each individual SSO application. For example, you can require that Salesforce users complete two-factor authentication at every login, but only once every seven days when accessing ManageEngine ADManager Plus. Duo checks the user, device, and network against an application's policy before allowing access to the application.

Before configuring ManageEngine ADManager Plus with Duo SSO using Security Assertion Markup Language (SAML) 2.0 authentication you'll first need to enable Duo Single Sign-On for your Duo account and configure a working authentication source.

Click Protect an Application and locate the entry for ManageEngine ADManager Plus with a protection type of "2FA with SSO hosted by Duo (Single Sign-On)" in the applications list. Click Protect to the far-right to start configuring ManageEngine ADManager Plus. See Protecting Applications for more information about protecting applications in Duo and additional application options. You'll need the information on the ManageEngine ADManager Plus page under Downloads later.

ManageEngine ADManager Plus uses the Mail attribute when authenticating. We've mapped the bridge attribute to Duo Single Sign-On supported authentication source attributes as follows:

Duo Universal PromptThe Duo Universal Prompt provides a simplified and accessible Duo login experience for web-based applications, offering a redesigned visual interface with security and usability enhancements.

We've already updated the Duo ManageEngine ADManager Plus application hosted in Duo's service to support the Universal Prompt, so there's no action required on your part to update the application itself. If you created your ManageEngine ADManager Plus application before March 2024, you can activate the Universal Prompt experience for users from the Duo Admin Panel. ManageEngine ADManager Plus applications created after March 2024 have the Universal Prompt activated by default.

If you created your ManageEngine ADManager Plus application before March 2024, it's a good idea to read the Universal Prompt Update Guide for more information, about the update process and the new login experience for users, before you activate the Universal Prompt for your application.

The "Universal Prompt" area of the application details page shows that this application is "Ready to activate", with these activation control options: Show traditional prompt: Your users experience Duo's traditional prompt via redirect when logging in to this application. Show new Universal Prompt: (Default) Your users experience the Universal Prompt via redirect when logging in to this application.

Should you ever want to roll back to the traditional prompt, you can return to this setting and change it back to Show traditional prompt. However, this will still deliver the Duo prompt via redirect, not in an iframe. Keep in mind that support for the traditional Duo prompt ended for the majority of applications in March 2024.

Click the See Update Progress link to view the Universal Prompt Update Progress report. This report shows the update availability and migration progress for all your Duo applications. You can also activate the new prompt experience for multiple supported applications from the report page instead of visiting the individual details pages for each application.

Return to the ManageEngine ADManager Plus "Logon Settings" page. Copy the Issuer URL/Entity ID and paste it into the Duo Admin Panel Issuer URL/Entity ID field. Make note of the domain and port number, which are highlighted in the image below. You will need them later.

Return to the ManageEngine ADManager Plus "Logon Settings" page. In the "Mapping Attribute Selection" section, click the Mapping Attribute drop-down menu and select mail.

You can log on to ManageEngine ADManager Plus by navigating to your ManageEngine ADManager Plus SSO page, which is the domain and port number you noted earlier e.g., :4444. Make sure the user name and password fields are empty. At the bottom of the login window, click Custom SAML to be redirected to Duo Single Sign-On to begin authentication.

With another SAML identity provider as the Duo SSO authentication source, Duo SSO immediately redirects the login attempt to that SAML IdP for primary authentication. Users do not see the Duo SSO primary login screen.

Successful verification of your primary credentials by Active Directory or a SAML IdP redirects back to Duo. Complete Duo two-factor authentication when prompted and then you'll return to ManageEngine ADManager Plus to complete the login process.

You can also log into ManageEngine ADManager Plus using Duo Central, our cloud-hosted portal which allows users to access all of their applications in one spot. Link to ManageEngine ADManager Plus in Duo Central by adding it as an application tile. Once the tile has been added, log into Duo Central and click the tile for IdP-initiated authentication to ManageEngine ADManager Plus.

Enable Remembered DevicesTo minimize additional Duo two-factor prompts when switching between ManageEngine ADManager Plus and your other Duo Single Sign-On SAML applications, be sure to apply a shared "Remembered Devices" policy to your SAML applications.

Native Mode for event collection is recommended to overcome errors while collecting event log data using WMI service. Also, sometimes the error normally gets fixed in the next event collection itself.

The temporary inability of the software (Server Down/Not Reachable/Busy) to connect to the Domain Controller/File Server for collecting event logs and may get fixed during the next event collection schedule.

The "RPC server unavailable Error code: 6ba " occurs when the software is unable to connect to the machines for collecting event logs. Please ensure the communication between ADAudit Plus and the concerned Member Server is proper and make sure that the " Windows Event Log " service and " TCP/IP Helper " service is running on the corresponding servers.

Please try to connect/ping all the Domain Controllers listed under "Domain Settings" link from the computer where the product is installed.

If you are able to ping all the Domain Controllers, please Contact Support.

Please make sure that "AllowRemoteRPC" flag is not set on the target machine.

1. Logon to the target machine.

2. Open Registry editor [Click on Start --> Run-->regedit]

3. Navigate to Computer\Hkey_Local_Machine\system\CurrentControlSet\Control\Terminal Server

4. Make sure the value for "AllowRemoteRPC" is set to 1.

1. ADAudit Plus cannot be started as a Windows Service when ADAudit Plus is already running in console mode.

2. The user credentials applied to ADAudit plus service could not login to the domain.

3. The configured user is not having enough permission to start the service in the local machine where ADAudit Plus is installed.

1. Necessary audit policies are not configured

2. Proper privileges not held by the user account provided to ADAudit Plus

3. Insufficient security log size of the configured Servers and event fetch interval

1. ADAudit Plus works on the basis of Windows native auditing for which certain audit policies needs to be configured.

2. ADAudit Plus requires enough permission to collect the security log events from the configured Servers.

3. Windows captures the changes under the security events of the respective servers and saves them as evt files. ADAudit plus periodically collects these evt files. When the security log size is too small and the data will get overwritten, upon reaching the threshold; ADAudit plus would not be able to collect those events.

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