Occasionally someone reports that they can not stay logged into
TitanTV. In order to stay logged into TitanTV, the website instructs
the browser to place a small bit of information called a "cookie" that
identifies you (to TitanTV only) as a returning visitor. If anything
prevents this cookie from being properly stored or retrieved, it can
prevent the "Remember Me" functionality from working properly when you
log in to our site.
The most frequent cause for this is changes to browser security
settings. By default all web browsers allow "first party" cookies to
be persistently stored. If you have changed the cookie settings to be
more restrictive, you may need to make an exception for TitanTV.
Another frequent reason for not being able to stay logged in is a
problem with the cookie files themselves. Occasionally, a cookie
file will get written in a manner where it can not be updated which
will prevent TitanTV from being able to save your login information.
In this case, the best solution is to delete all cookies from the
"
titantv.com" domain, restart your web browser then log back into
TitanTV. This will normally correct the problem with a bad cookie
file.
Resolving theses issues is usually a simple process, but it varies
greatly between web browsers. Please see your particular browsers
help file for more information.