Re: Transfer Adobe Creative Suite To New Mac
Ted Brathwaite
Hello, how are you doing today? I have new MacBook o laptop and I will need to transfer all my Adobe creative suite programs, plug-ins, preferences, workspaces to my new laptop from my old laptop. The older laptop has all my older version of my programs, plug-ins, etc. that I want to keep and use in the newer versions. The transfer is what is preventing me from using my new laptop. I never have done this before and I am just really confused with the process. What I am asking for help is if anybody can please explain to me where I need to look to find my plugins, preferences, workspaces so I can export them a and import them into the new laptop? Also, would I have to install the plugins again on the new computer? I would appreciate it very much. I am going to have to do this for each program now. I wish there was a way when you install the new versions that it would automatically transfer your previous settings you used before using the same account.
Migration Assistant works well if you're going from Intel to Intel or Apple Silicon to Apple Silicon; however, some third-party plug-ins may recognize that you are on a different machine and require that you authorize again the first time that you use them.
You're probably migrating from Intel to Apple Silicon. For this, Migration Assistant is fine for files and documents, but do not use it for applications. Do a clean install of Adobe Creative Cloud Desktop, After Effects, and any other Adobe applications that you'll be using. You can be signed in to your Adobe ID on both laptops while doing this (the limit is two activations). Then go through your third-party plug-ins, add-ons, and extensions, make sure they are compatible with Apple Silicon, and install and authorize those. You may need to de-authorize or sign out of the plug-ins on the old MacBook before using them on the new one.
As far as After Effects settings go, you should be able to use Sync Settings (After Effects > Sync Settings) to sync them to your Adobe ID (if you're not already doing so) and then sync them to the new install of After Effects. If for some reason that does not work as expected, you can try copying over the corresponding files or set them up manually.
You should be able to copy scripts over to their corresponding location manually.
For me, I prefer to manually back up my files on my computer and not use migration assistant because I need to have more control over what files get moved since I am a designer. I would rather go through each file one by one using my external hard drive and keep a record of it than rely on a computer to keep track.
Hi. I currently use a company paid creative cloud account tied to my work email. Should they ever decide to stop paying for it and I buy Lightroom CC for my personal Adobe account, can I move my library from One to the Other? Essentially migrating my CC library from one CC account to another?
Hi. This to me wasn't a very clear answer. It kinda seems like you are saying NO, there is no way to move from one account to another (your asset transfer wasn't very clear regarding LRCC and seem to suggest you can only move UP to enterprise accounts or from a team to enterprise). can you please tell me if I am understanding this correctly.
Pretty sure that you are right that you are right that the Lightroom CC library cannot be migrated to a personal account but I would call or do the online chat thing with Adobe to confirm. Lightroom is an odd duck in the CC ecosystem as the links posted above show as it gets completely ignored.
My SSD gave out last night, taking it with several programs, including a student license to Adobe Creative Suite, which includes Photoshop CS5. I've been in the middle of a long ongoing project and badly need access to Photoshop for consistency in that project, so losing this is a really big deal.
I still have the original installation disk and serial number, and the product is tied to my adobe account, but the original drive it was installed on won't recognize at all, so I cannot deactivate through the application itself. When I reinstall on the new hard drive, it gives me the option to sign into my Adobe account, but for whatever reason when I type in my password it tells me it must be "between 6 and 12 characters in length," which it is. If I intentionally put in a wrong password I get the standard "password incorrect" message so... I don't know what that's about, but I assume it's maybe not connecting as it should due to lacking support?
It was not an upgrade, just a straight install from a Teacher and Student edition of the CS5 creative design suite which was purchased on disc. The disc and serial info is still available to me.
I don't think I installed Creative Cloud, but it's possible I did and just didn't reallly use it and forgot about it. Since the drive is shot I cannot go back in to check what I did and did not install specifically.
Looking through my e-mails, I have one from way back when I purchaed the product. The opening line reads: "Thank you for completing the Adobe Student Licensing process to obtain your serial numbers. You information has been received and processed. Please print and retain this information as your Adobe Proof of Purchase and for future reerence of your Adobe product serial numbers."
So if I request an activation count reset, I should be able to just use the serial to reactivate it on a new drive? Are CS5 authentication servers still activate to be able to accept and redeem the serial number upon a count reset?
I don't think you're following what I'm saying. The hard drive with photoshop has completely exploded, it's gone, dead. Won't boot. I do not have a backup of this drive to restore from so that version of Windows 10 is completely gone now.
I have purchased a new drive which will have a clean install of Windows 10. I want to take my Creative Suite CS5 disc and install Photoshop CS5 onto this clean install of Windows. What concerns me is how to go about activating since that other drive is completely dead, preventing me from deactivating/uninstalling/wiping it.
When you can't deactivate a serial number
BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT
You may need to PERSIST or TRY AGAIN to find a support agent with more experience
Click here
Be sure to remain signed in with your Adobe ID before accessing the link above
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers
Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also -productkb/global/create-local-administrator-account-windows.html
But to be clear, the activation servers for Student/Teacher editiosn of the CS5 creative suite are still acted, correct? I know support for older versions were discontinued but I am unclear on CS5, especially since some people are struggline with 5.5 from what I've seen.
First you say the serial number isn't being accepted. But how the heck can you install anything on a dead hard drive? And now you're telling us you have concerns about activation. But you can't possibly activate until you get it installed on a new hard drive which hasn't even arrived yet.
I did install the program on a backup hard drive, but did not attempt to use the serial since this will not be the drive I end up using. I was able to test that a trial of CS5 installed via the disk works, but could not log into my adobe account through it, which is what prompted the concern about the servers being offline for CS5.
Lucked out with support and got an agent that understood straight away, so I have a count of 1 added for the product. I get the drive tomorrow so hopefully it all works, I am still concerned about authentication servers being active or not, though. At least I know I have one good use to redeem it though.
Gotcha. Well in that case I think I should be good, but I'll be able to confirm tomorrow afternoon. Hopefully I'll be able to finish up this product before CS5 goes offline forever. Once I'm done with that I can make a clean break for Clip Studio Paint.
I'll mention (though it sounds as if you have it sorted) why there was so muich confusion. You said "My SSD gave out last night, taking it with several programs [including CS5]". I read this as meaning it's an extra disk where you installed programs, and you still had your system disk; so did other people I think. Hence all the careful advice about cleaning all the remains of CS5 from your SYSTEM before trying to install it on a new (NOT SYSTEM) disk. Since it was a single disk with both programs AND system, all the cleanup advice doesn't apply. Hope it all works out for you...
I am not sure why but the title of my post Is messed up and says "amp" In It. I assume Its because of the symbol I used, Its meant to say "Transferring Adobe apps and app files to new macbook" Incase anyone Is confused.
They are In the documents folder on my Macbook, I have a bunch of folders In the documents section that contain more folders so it's all organized. I don't make backups so all my folders and files are not backed up anywhere, they aren't on creative cloud storage, their just on my MacBook. So I assume that means they are just saved to the MacBooks hard drive. Would backing up my adobe files somewhere be a good idea then before transferring any data from an old MacBook to a new one? I have google drive connected to my MacBook but I never back anything up to that.
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