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Angelique Syria

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Aug 2, 2024, 5:50:09 AM8/2/24

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It seems to happen more often with HBO max, but in general my roku tv is running very slowly and when I try to watch a streaming service it plays some of the movie or show and then will randomly lag and then stop and crash and kick me back to the home screen

Can you please provide us the following information:
-Roku brand and model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
-steps to reproduce the issue you are seeing

May be inherent to the Insignia. Mine can be slow to respond, get sluggish, and will similarly close channels sometimes. (Infrequently, but does occur.) Have found that when exiting channels, best to use Back button when available as opposed to using Home button. I think it is a memory resource issue with these.

Same here, my Insignia Roku crashes every time I use HBOmax, often on Netflix and Tubi, and once in a while on Hulu (almost never on Youtube). For most apps, I now have to run them on my laptop and use an HDMI; it's pretty infuriating to have a smart TV that doesn't work as a smart TV.

I bought the Insignia RokuTV because I needed a new kitchen TV and it was on sale for about $80 at Best Buy. After using the various Roku player devices, I would certainly choose now to buy a standard TV and connect a seperate Roku device to it rather than the incorporated RokuTV. That is how the rest of my house has been setup and never a problem with the slow response, intermittent crashes, etc. The insignia RokuTV is fine for how I use it, but would be frustrating if it was my main TV.

I believe the consensus is that the HBO Max Channel/app is not ideally coded for the Roku as users also experience problems with it across other Roku devices (believe HBO is simply revamping entire app in a future build from what I understand). As for Tubi and Netflix, they should be able to stream properly though.

In some cases, removing the affected channel and then reinstalling it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

Does the issue only occur on specific or across other channels installed on your Roku device? Have you tried removing the affected channel and then re-install again? If not, we suggest starting there. In some cases, removing the affected channel and then re-installing it may help. Restart your device before re-adding the channel back in to ensure the process is successful. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart.

If your remote has an app button that is not included in this guide, please reply to THIS COMMENT with: 1) The name of the app that the button launches, and 2) The package name of the app the button launches.

Kramar, I just tried it on a TCL Alto 8+ soundbar and it worked for me for both the Netflix and the HBO button. Please try to uninstall all Remapper apps, then install both real Netflix and HBO apps, then uninstall Netflix and HBO apps, then try installing the Remapper apps again. Please let me know if this fixes anything!

Estoy en Colombia y aqui no se puede descargar Hulu, aun asi uso el remappeador de hulu y todo termina aparentemente con exito, excepto porque me sigue mandando al instalador de Hulu, donde me recuerda que no esta disponible.

Try uninstalling the Remapper for Disney app, then install the official Disney app, launch it once, then uninstall the official Disney app, then reinstall Remapper for Disney. Let me know if that fixes it.

Amazon has added measures to block the original Remapper apps, but I have found a workaround and have updated this guide. You should uninstall all Remapper apps and carefully follow this guide from the beginning. Please let me know if the updated method works.

Try uninstalling the Remapper for Disney or Hulu app, then install the official Disney or Hulu app, launch it once, then uninstall the official Disney or Hulu app, then reinstall Remapper for Disney or Hulu.

I am interested in adding and remapping two of the buttons (Disney+ & Hulu) to apps that are not currently listed. I already subscribe to the two services listed below and watch them the most, especially when traveling.

In step 2, you are uninstalling the app that matches the logo on the button you are remapping. For example, if you are remapping the Netflix button, then you would uninstall Netflix. In step 5, you are selecting the app that you want the button to open. So if you want the Netflix button to launch Pluto instead, then you would select Pluto for step 5.

Sorry, but no. If you use the Remapper app for Hulu it means you cannot also have the real Hulu app installed. This is because the only way for the Remapper app to work is to mimic the real Hulu app, so the two cannot be installed simultaneously on the Fire TV. You have to choose between remapping the Hulu button or having the actual Hulu app installed.

Anyway to remap the danz or any other button to go to cable input. (HDMI 2) I hate having to push 2-3 buttons to go to cable every time I turn on the tv. I wish it would just stay on the last input I was on.

Sorry, but it will never be possible to remap the Prime Video button because the Prime Video app cannot be uninstalled. This remapping method replaces the app being remapped, so since it is impossible to replace the Prime Video app, the Prime Video button cannot be remapped.

The Remapper app you install is the one that matches the button being pressed, not the app being launched. Any app you have installed can be assigned as the app that opens when the remote button is pressed.

I just noticed on my insignia fire tv edition remote that the hbo button I used to have remapped for YouTube tv now launches Disney+ no matter what I do. Tried to reconfigure the remapper and uninstalled the remapper app, still launches Disney+

With an software update this week to fire os 7.2.6.9 for my Grundig fire tv edition, DAZN and TVnow do not work anymore. I uninstalled the remapper apps reinstalled DAZN and TVnow, started both, uninstalled both, reinstalled both remapper apps. But they will not start when pressing the buttons. Starting the remapper apps manually in the apps settings to assign my apps works.

12/24/21Remapping Hulu and Netflix apps worked on Fire TVs before. Now, clicking the remapped buttons turns on TV but not launching the remapped app. OS updated to 7.2.6.8 by the Amazon. Tried: uninstall and reinstall remap apps: tried on two Fire TVs, both failed. Thanks in advance.

12/24/21 updated the remap app numbers:Remapping Hulu and Netflix (2210 and 2212) apps worked on Fire TVs before. Now, clicking the remapped buttons turns on TV but not launching the remapped app. OS updated to 7.2.6.8 by the Amazon. Tried: uninstall and reinstall remap apps: tried on two Fire TVs, both failed. Thanks in advance.

12/24/21 updated the remap app launched after loginRemapping Hulu and Netflix (2210 and 2212) apps worked on Fire TVs before. Now, clicking the remapped buttons turns on TV but not launching the remapped app. OS updated to 7.2.6.8 by the Amazon. Tried: uninstall and reinstall remap apps: tried on two Fire TVs, both failed. Thanks in advance.When going to Fire TV OS settings-applications, running the remap app either 2210 or 2212 do launch the remapped target apps. But pressing the buttons on the remote(s) does nothing. Noticed the updated OS is forcing the user to select the login profile.

I just tried to use the remapper for Hulu, 2212. When I tried to install the firestick said the package was corrupt. I then installed the Disney + remapper just fine. You may want to check the 2212 package to see if it is in fact corrupted.

I have remapped my button Disney+ to launch Apple TV, but it does not open the app. In fact, it does nothing when I press the button. However, if I go to the remap app in my settings>applications and go to the remapping app and choose Launch App it will launch Apple TV. What am I doing wrong?

Doesnt work for me! Ive disney+hotstar installed but it still doesnt open it and says app not installed, i tried remapper too, still same! I also tried remapping the hulu button to youtube and itsays the same, app not installed!!

Disney + mapper on firestick 4k max remote stops working and I have to reinstall and it will work for awhile then it goes back to trying to install disney+ instead of app mapped to it. What causes that