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I have an 8Tb drive where I store my dropbox files on my Windows computer and despite setting all files to be 'online only' as well as going to Dropbox preferences and setting select sync to not sync any folders I am still getting the message "Can't sync not enough free space". In my system settings it appears the files are still taking up space on my "Apple" drive where I have drobox downloaded and have set it to sync to (I have less than 200GB of non-dropbox data on that Apple drive).

I had this problem on my Mac a year ago and solved it by checking the box on the website to not have online files take up hard drive space. I've done the same for my PC. I have unlimited space on my dropbox account. I have updated Dropbox to the latest version (released December 21st 2021). I have read through every relevant online article and forum I could find. So now I am here.

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I believe I have been using Smart Sync (where I would select which folders were local or online only). I selected all of the folders and set them to online only. Then after that wasn't clearing up space, I went to Selective Sync in my settings and unchecked all the folders there.

Sorry for the delayed response. Last week I tried deleting a bunch of files on the internal drive however Dropbox still gave me the error (however I'm not sure if I completely quit and restarted Dropbox then).

Since then I uninstalled dropbox completely, and the second I did that a bunch of 'ghost' dropbox files appeared (I'm using 'ghost' cause I don't know what else to call them, my computer thinks they're taking up space even though I can't open them and they are unreadable). My computer thought these dropbox files were taking up >100Tb of space (see attached picture) which is impossible on my 8Tb drive. The size of 110Tb does make sense given it's from my business partner's shared folder and we have a lot of data on there, however to my knowledge none of those shared folders were ever downloaded or selected to be synced on this drive.

I believe these ghost files (which had never showed up on my computer before) were the primary reason for my computer/dropbox to think there was space being taken up. I know this was a problem on Mac (in terms of offline files appearing to take up space), is there a way to fix this on Windows? I would love to reinstall dropbox but worry that it will take over my computer again.

My E drive is internal. When I tried reinstalling dropbox and having the folders online (after a couple days of waiting for Dropbox to sync) I ran into the same error "cannot sync not enough disk space", however there's still several terrabytes of free space on the disk.

I thought for a second it might be because the disk is damaged, however when I ran some repair software it said it wasn't. I'll look more into this (maybe uninstall Dropbox and reinstall it on a different disk).

Just thought I'd jump in here to say that I use Smart Sync on at least two thirds of the stuff I have in Dropbox, and it still says my hard drive is 90% full, and Online Only files that cannot be opened when Dropbox is off show up as the biggest files in WinDirStat.

I hope someone can help. I have never intentionally turned on Smart Sync. I always want all my files and documents to be local as well as in Dropbox. After adding a 3rd Mac, last month when I launched my Dropbox App, its new incarnation immediately wants you to Smart Sync. I thought I said no thanks, but now even though my Dropbox App Icon in the Mac Menu bar says everything is up to date and synced, but when you look in a Finder window the main Dropbox file has the blue arrow syncing icon and a mouse hover says "in progress."

The main folder in Finder ("Dropbox") had a clear circle with green checkmark and green circumference, which indicates "contains both local and on-line only files" - when I hovered over that check it said "some files are on-line only" which I could not understand why or see exactly which of the hundreds of files I have in DB these could be!

I have this account set up on 4 separate Macs and an iPhone, but all I could think to do was log out and login, but it still did this. However inexplicably the next day it was solid green and local like it always used to be.

Hopefully it will stay this way, but if you make some be online only, how do you tell which files or documents those are if they have disappeared from your Mac? I never use the actual application, just have folder and aliases on my desktop that I drag & drop files into, and rarely go online.

This way I can drag and drop things I want into a folder on the Desktop of each of my Macs (like "Bills to Pay") and they are there when I am home or at work or on my iPhone. I've never experienced any issues with that and they still all work as expected. To be honest, its the main reason I use Dropbox instead of iCloud (and that iCloud forces you to use your AppleID and I don't like the idea of sending people links to anything connected to my AppleID.)

I never ever have anything set to online only, but what is still completely confusing about Smart Sync or "online only" is the language it has in the explanation that says that 'items you haven't used in a while Dropbox moves them to be online only and removes them from your computer to save space' (yikes). If it does that, you wouldn't see a little cloud because the item would no longer be in your Mac, correct? - which makes me presume that the only way you'd see this is if you logged into and looked at all your actual Dropbox items in the actual Dropbox online cloud, which would mean having to open hundreds of nested folders online to find some item with a little cloud. (LOL)

Your aliases are outside of Dropbox, looking in. That's fine as Dropbox doesn't know they exist. Dropbox only knows about the actual folders inside your Dropbox folder. What isn't supported is when you have a folder located elsewhere on your computer and an alias inside the Dropbox folder looking out. In the past, Dropbox would sync the files at the other end of the alias, allowing you to sync folders and files that weren't located within the Dropbox folder. That behavior changed a couple years ago and is now no longer supported.

It seems ludicrous that there isn't a way to display all of the online-only files. I have almost 200,000 files in thousands of folders stored on Dropbox. Approximately 20 folders set to online-only. However, if I want to find out which of my thousands of folders are online, I have to look at the contents of each folder? That is ridiculously impractical.

I have a number of files I've brought over to Dropbox using the finder on my Mac, that I have then marked as online only, in hopes that it would upload the files and then remove them from my local storage, which is limited. However Dropbox keeps randomly re-downloading the files to my system even after telling it that I want the files to be online only.

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