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David A. Young

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Jan 6, 2022, 10:50:11 AMJan 6
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A teacher asks:

When I returned from the Christmas break, my CX teacher software had changed its resolution. Now everything from the menus to the student icons are much smaller. I know it's not an issue with my computer because the only change has been within the CX program. 

Any advice or ideas?
DAY

David A. Young
Mathematics, Sciences, and Technology
Fayetteville, AR

Tony Record

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Jan 13, 2022, 2:26:27 PMJan 13
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I'd sure be interested in a solution to this issue as I see it frequently.  On two nearly identical computers, I see two different resolutions despite my DPI settings being identical.

David Young

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Jan 15, 2022, 10:53:00 PMJan 15
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I found this:

This is a common symptom of High DPI displays (> 1080p) running applications that aren’t optimized for those resolutions. Try right-clicking the executable, and going to the compatibility options. There is an option somewhere in there to override the dpi settings to the system instead of application.
and suggested that the teacher update the OS on the Premium software (5.4.0.257).

I have not heard back on either issue. There is also a Reset Workspace option, which I don't think does anything.

DAY

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David Young
Fayetteville
Mathematics - Sciences - Tech
dayo...@gmail.com


http://militantgrammarian.com/DAY/

"Just because it did not happen does not mean it isn't True."
-Some Writer in Fayetteville

Kim Thomas

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Jan 16, 2022, 2:11:09 PMJan 16
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What kind of computer. This has happened to me before in the past. I don't remember what I did to fix it, but I think it was update the computer if it was a PC. On my Mac  I'm not sure.

David A. Young

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Jan 16, 2022, 5:22:42 PMJan 16
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It is a pc, laptop, used at school on their network.
DAY

David A. Young
Mathematics, Sciences, and Technology
Fayetteville, AR

On Jan 16, 2022, at 1:11 PM, Kim Thomas <kim.tho...@gmail.com> wrote:



Tony Record

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Jan 20, 2022, 8:23:53 AMJan 20
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I was finally able to find a solution - at least for one of the laptop pc's that runs the software.  Overriding the DPI  settings manually have rarely produced any solution for me.  However, when I right-click the .EXE file and select Troubleshoot Compatibility and then select Try Recommended Setting followed by Test the program...I was finally able to achieve the resolution desired.
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