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Sukumar Dinesh Poojari

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Aug 31, 2023, 12:27:47 AMAug 31
to Tinode General
Hi Team, 

I see that from Yesterday 4 PM IST, topics are not getting loaded in iOS App after re-login and it's working fine in Android and Web. The issue is observed in the Store App as well.

I would appreciate your help here to understand the issue.


Thanks,
Sukumar

Gene

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Aug 31, 2023, 1:28:59 AMAug 31
to Tinode General
I'm unable to reproduce. It's probably something related to your account or the account of one of your correspondents. What's your registration email?

Sukumar Dinesh Poojari

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Aug 31, 2023, 1:49:27 AMAug 31
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Gene

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Aug 31, 2023, 1:51:33 AMAug 31
to Tinode General
Do I understand correctly you used a modified client?

Gene

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Aug 31, 2023, 1:55:19 AMAug 31
to Tinode General
If you run your client under XCode, what do you see in the logs? 

The issue is most likely due to something in topic description which cannot be deserialized from json. The question is: how did it get there?

Sukumar Dinesh Poojari

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Aug 31, 2023, 2:03:12 AMAug 31
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No, this account was created through the web. What I tried was installing the iOS app and re-login. Please find the video record where the existing topic list is not loading.

RPReplay_Final1693461071.MP4

Gene

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Aug 31, 2023, 2:31:53 AMAug 31
to Tinode General
It does not matter how your account was created. You said that the list of topics is not loading. That means one of the topics in the list most likely has broken json and that prevents the list of topics from being deserialized. 

Can you see the list of topics from the web client? What do you see in the browser console?

Are you using any non-standard clients?

Sukumar Dinesh Poojari

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Aug 31, 2023, 2:38:58 AMAug 31
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In Android and Web, it was loading. Now I tried in iOS it started working fine.

Thanks for the Support.

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