Notification only for audio and video call in android app

[Vess]

In the Android application, when an audio or video call is initiated, only a notification is received.
I'm wondering if it's expected. I can't find anything related to this in the documentation. I thought a drop-down panel or full-screen notification must be opened during calls, even if the application is minimized/closed. I have such a panel when the application is opened, but not when it is minimized.
Did I do something wrong?
Any help will be appreciated! Thank you in advance!

BR, Vess

[Gene]

I'm not sure what you mean. If you are saying that the target of a call receives a push notification then that's correct. 

Are you saying the push notification widget has no controls to pick up the call? What's your Android API version? Can you show a screenshot?

[Vess]

Hi!
Thank you for your fast response!

Please check the attached screenshots from my test phone (a Motorola G04) and the Android Studio emulator.
On the about screen, I put the API Level (SDK_INT) number in parentheses. In one case, the emulator is 36, but on the phone, it is 34.
In the screenshot named "*-call.png", you can see what I want. The other screenshot is named "*-call-minimized", and shows what I actually have.

Your help is really appreciated! Thank you!

[Gene]

Let me see if I can reproduce it.

[Gene]

I can't reproduce. The notification appears correctly. It's probably a data race dependent on network quality. Please tell me a bit more about your system: where is the server, how you connect to it, etc.

Can you get the logcat for the session with the incorrect notification?

Also, it might help to upgrade the server to the same version as the client (0.25).

[Vess]

Thank you so much for the effort you put into reproducing and helping in general!

I don't consider the server version critical. I'll request an upgrade to the latest version and update you on the result. If needed, we can proceed with troubleshooting.

Thank you again!

[Vess]

I sent you a direct message, but I'm not sure if it will arrive.

Until I get feedback from you, here are more details:

Server deployed with Docker: tinode/tinode-mysql:0.25.2 - the latest in Docker Hub

Android application with the latest changes - 0.25.3

fcm:

{
    "name": "fcm",
    "config": {
        "enabled": true,
        "project_id": "****",
        "credentials_file": "/opt/tinode/google_credentials_file.json",
        "time_to_live": 3600,
        "android": {
            "enabled": true,
            "icon": "ic_logo_push",
            "icon_color": "#3949AB",
            "click_action": ".MessageActivity",
            "msg": {
                "title_loc_key": "new_message",
                "title": "",
                "body_loc_key": "",
                "body": ""
            },
            "sub": {
                "title_loc_key": "new_chat",
                "body_loc_key": ""
            }
        }
    }
}

Please let me know if there's something else I could provide. Thank you for your assistance!

[Gene]

On Sunday, March 15, 2026 at 3:28:49 AM UTC+3 Vess wrote:

I sent you a direct message, but I'm not sure if it will arrive.

We generally do not respond to private messages unless you are a paying customer.

If you need personal assistance, please consider paying for it:

https://tinode.co/support.html