Notification only for audio and video call in android app

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Vess

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Feb 22, 2026, 3:48:46 PM (7 days ago) Feb 22
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In the Android application, when an audio or video call is initiated, only a notification is received.
I'm wondering if it's expected. I can't find anything related to this in the documentation. I thought a drop-down panel or full-screen notification must be opened during calls, even if the application is minimized/closed. I have such a panel when the application is opened, but not when it is minimized.
Did I do something wrong?
Any help will be appreciated! Thank you in advance!
BR, Vess

Gene

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Feb 23, 2026, 2:26:56 AM (6 days ago) Feb 23
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I'm not sure what you mean. If you are saying that the target of a call receives a push notification then that's correct. 
Are you saying the push notification widget has no controls to pick up the call? What's your Android API version? Can you show a screenshot?

Vess

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Feb 23, 2026, 4:48:22 AM (6 days ago) Feb 23
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Hi!
Thank you for your fast response!

Please check the attached screenshots from my test phone (a Motorola G04) and the Android Studio emulator.
On the about screen, I put the API Level (SDK_INT) number in parentheses. In one case, the emulator is 36, but on the phone, it is 34.
In the screenshot named "*-call.png", you can see what I want. The other screenshot is named "*-call-minimized", and shows what I actually have.

Your help is really appreciated! Thank you!
motoG04-version+api.png
emulator-call.png
emulator-version+api.png
emulator-call-minimized.png
motoG04-call-minimized.png
motoG04-call.png

Gene

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Feb 23, 2026, 8:53:53 AM (6 days ago) Feb 23
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Let me see if I can reproduce it.

Gene

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Feb 25, 2026, 6:15:51 AM (4 days ago) Feb 25
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I can't reproduce. The notification appears correctly. It's probably a data race dependent on network quality. Please tell me a bit more about your system: where is the server, how you connect to it, etc.
Can you get the logcat for the session with the incorrect notification?
Also, it might help to upgrade the server to the same version as the client (0.25).

Screenshot_20260225_141342.png

Vess

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Feb 25, 2026, 6:51:21 AM (4 days ago) Feb 25
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Thank you so much for the effort you put into reproducing and helping in general!
I don't consider the server version critical. I'll request an upgrade to the latest version and update you on the result. If needed, we can proceed with troubleshooting.
Thank you again!

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