Before you can assign, monitor, configure, or protect apps, you must add them to Intune. One of the available app types is Microsoft 365 apps for windows 10/11 devices. By selecting this app type in Intune, you can assign and install Microsoft 365 apps to devices you manage that run Windows 10/11. You can also assign and install apps for the Microsoft Project Online desktop client and Microsoft Visio Online Plan 2, if you own licenses for them. The available Microsoft 365 apps are displayed as a single entry in the list of apps in the Microsoft Intune admin center.
You must use Microsoft 365 Apps licenses to activate Microsoft 365 Apps apps deployed through Microsoft Intune. Microsoft 365 Apps for business edition is supported by Intune, however you must configure the app suite of the Microsoft 365 Apps for business edition using XML data. For more information, see Configure app suite using XML data.
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Using the Office Deployment Tool (ODT) to install OneDrive through Intune is not supported. However, OneDrive will install as a component of some Microsoft 365 App installations. For related information, see Configuration options for the Office Deployment Tool.
If there are .msi Office apps on the end-user device, you must use the Remove MSI feature to safely uninstall these apps. Otherwise, the Intune delivered Microsoft 365 apps will fail to install.
Select other Office apps (license required): Select additional Office apps that you want to assign to devices and that you have licenses for by choosing the apps in the dropdown list. These apps include licensed apps, such as Microsoft Project Online desktop client and Microsoft Visio Online Plan 2.
Update Channel: Choose how Office is updated on devices. For information about the various update channels, see Overview of update channels for Microsoft 365 Apps for enterprise. Choose from:
Remove other versions: Choose Yes to remove other versions of Office (MSI) from user devices. Choose this option when you want to remove pre-existing Office .MSI apps from end-user devices. The installation won't succeed if there are pre-existing .MSI apps on end-user devices. The apps to be uninstalled aren't limited to the apps selected for installation in Configure App Suite, as it will remove all Office (MSI) apps from the end user device. For more information, see Remove existing MSI versions of Office when upgrading to Microsoft 365 Apps. When Intune reinstalls Office on your end user's machines, end users will automatically get the same language packs that they had with previous .MSI Office installations.
Specific version: If you have chosen Specific as the Version to install in the above setting, you can select to install a specific version of Office for the selected channel on end user devices.
The available versions will change over time. Therefore, when creating a new deployment, the versions available may be newer and not have certain older versions available. Current deployments will continue to deploy the older version, but the version list will be continually updated per channel.
For devices that update their pinned version (or update any other properties) and are deployed as available, the reporting status will show as Installed if they installed the previous version until the device check-in occurs. When the device check-in happens, the status will temporarily change to Unknown, however it will not be shown to the user. When the user initiates the install for the newer available version, the user will see the status changed to Installed.
Automatically accept the app end user license agreement: Select this option if you don't require end users to accept the license agreement. Intune then automatically accepts the agreement.
Languages: Office is automatically installed in any of the supported languages that are installed with Windows on the end-user's device. Select this option if you want to install additional languages with the app suite.
If you selected the Enter XML data option under the Setting format dropdown box on the Configure app suite page, you can configure the Office app suite using a custom configuration file.
The Product ID can either be Business (O365BusinessRetail) or Proplus (O365ProPlusRetail). However, you can only configure the app suite of the Microsoft 365 Apps for business edition using XML data. Note that Microsoft Office 365 ProPlus has been renamed to Microsoft 365 Apps for enterprise.
Once the deployment policy from Intune is assigned to the target machines through Office configuration service provider (CSP), the end device will automatically download the installation package from the officecdn.microsoft.com location. You'll see two directories appearing in the Program Files directory:
The installation will be in silent mode if the assignment of Microsoft 365 is configured as required. The downloaded installation files will be deleted once the installation succeeded. If the assignment is configured as Available, the Office applications will appear in the Company Portal application so that end-users can trigger the installation manually.
Intune uses the Office Deployment Tool to download and deploy Microsoft 365 Apps to your client computers using the Office 365 CDN. Reference the best practices outlined in Managing Office 365 endpoints to ensure that your network configuration permits clients to access the CDN directly rather than routing CDN traffic through central proxies to avoid introducing unnecessary latency.
For custom Office Deployment Tool XML installs, the install status only reflects the result of the installation attempt. The install status does not reflect whether the app is currently installed on the machine.
When you're unable to install the Microsoft 365 apps to a device, you must identify whether the issue is Intune-related or OS/Office-related. If you can see the two folders Microsoft Office and Microsoft Office 15 appearing in the Program Files directory of the device, you can confirm that Intune has initiated the deployment successfully. If you can't see the two folders appearing under Program Files, you should confirm the below cases:
There's an active network connection on the device. If the device is in airplane mode, is turned off, or is in a location with no service, the policy won't apply until network connectivity is established.
In addition, monitor the size of the directory C:\Program Files\Microsoft Office\Updates\Download. The installation package downloaded from the Intune cloud will be stored in this location. If the size doesn't increase or only increases very slowly, it's recommended to double-check the network connectivity and bandwidth.
You need to create an XML from config.office.com site and then use the office deployment tool to download and install the package. It is not MSIs or anything like that anymore.
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The Office Deployment may be your best bet. you can download the software to a network share or a USB and push the software to client pcs. I recently did this with a new deployment of laptops, was easy enough to do after a few youtube videos.
Another option is to streamline the Office install into your Windows 10 golden images if you have imaging rights (basically you need a Volume License version of Windows 10) and it is fairly easy to do do with Windows Deployment Services and/or Microsoft Deployment Toolkit .
Microsoft 365 is a subscription service. It makes sense for Microsoft to check that people are paying for it before allowing a download with associated bandwidth costs. Another issue is that the subscription model has changed the way that Office activates. It went from device based activation (one computer) to user based activation.
You can get an explanation of all the config options for the ODT at Configuration options for the Office Deployment Tool , but the configuration generator takes very little time and is fairly self explanatory.
We do not have any local server or log-in for students, and the laptops are not personal. Anyone can take any laptop and log in to their own Office365 account, where they do all work using Teams, SharePoint, OneDrive, etc. Generally, up to now, they have been using OfficeOnline, but there are some features that work better on a full desktop app.
This only works if you have access to Shared Computer Activation , which depends on your Microsoft 365 subscription. This changes activation from a per user to per machine basis. Installing Office requires admin rights. With SHA you only need to do it once per machine.
Depending on your M365 subscription you could look into Windows Autopilot for initial deployment and configuration. This will require Windows 10 Pro on all the laptops plus some work on you part to bulk enroll devices into Intune (or other MDM) .