Eppendorf Centrifuge Customer Service

[Graciano Goudreau]

Forthe most productive long life and highest uptime of your Eppendorf instrument, we can provide complete and thorough technical support from pre-site inspection through installation, maintenance, qualification, and repair services.

With just one phone call or lab service request through our webpage you can access our network of highly skilled service professionals. Our qualified service staff ensure timely and accurate resolutions are provided with professional guidance and care worldwide. For any technical support please contact your local service organization.

To continue the highest standard of support for customers, our team of Technical Service Specialists is pleased to help you with advice and assistance on Eppendorf and New Brunswick products for all kinds of applications.

Preventive maintenance is a schedule of planned service measures aimed at the prevention of unexpected downtimes and failures through routine maintenance and early detection of problems. ,Our certification services ensure the compliance with legal guidelines and standards. Standardized working provides for an uncomplicated validation of your system, from the implementation to the shut down.,Be ensured that, thanks to the regular maintenance, calibration and certification service performed by our trained lab service technicians, your precision instruments will continuously achieve reproducible results.

The swing-bucket rotor S-4xUniversal cannot only spin volumes up to 4 x 1 L, with the unique universal adapters it makes lab life even easier: For the first time, this innovative system allows centrifugation of tubes, plates, and bottles without the need to change centrifuge rotors, rotor buckets, or adapters.

New rotor FA-6x250 extends application range of large benchtop Centrifuges 5910 Ri and 5920 R. This includes harvesting of bacteria, algae and yeast, as well as mammalian cells in vessels up to 250 mL.

The swing-bucket rotor S-4xUniversal cannot only spin volumes up to 4 x 1 L, with the unique universal adapters it makes lab life even easier: For the first time, this innovative system allows centrifugation of tubes, plates, and bottles without the need to change centrifuge rotors, rotor buckets, or adapters.

Together with a comprehensive portfolio of fixed-angle and swing-bucket rotors, this centrifuge accommodates a particularly broad spectrum of applications, making it the perfect choice for multiuser labs with a manifold of requirements.

Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est .

Eppendorf develops, produces and sells premium products, solutions and services worldwide. The company is active in the Liquid Handling, Consumables, Separation & Instrumentation, Bioprocess and Digital Lab Solutions business areas and primarily serves academic and industrial laboratories. Our customers come from the pharmaceutical, biotech, chemical and food industries, for example. Eppendorf products are also used by clinical or environmental analytical laboratories, forensics and laboratories for process analysis, production and quality assurance.

As a premium provider in the life science industry, we play a leading role in the global market, particularly in the public sector. It is our goal to strengthen this leadership by continuously developing the company and concentrating on the innovative and high-growth areas of the life science markets. Eppendorf focuses its business activities on the market regions Europe, Americas, China and Asia/Pacific/Africa (APA). Eppendorf employs more than 5,100 employees worldwide in 33 countries, and is represented by distribution partners in additional markets. They all act in accordance with the mission of the company's founders: to improve human living conditions.

Eppendorf products include pipettes, pipetting systems, dispensers, centrifuges and mixers. Beyond that, Eppendorf also offers ultra-low-temperature freezers, fermentors and bioreactors, CO2 incubators and shakers. Consumables such as pipette tips, reaction tubes, microplates and single-use bioreactor vessels complete the range of top-quality premium products.

The Eppendorf Group includes strong corporate brands in the life sciences industry, the global core brand Eppendorf, and the subsidiary and partner brands USA Scientific and Starlab. The Japanese centrifuge brand Himac, which was acquired by Eppendorf in 2020, was integrated into the product portfolio of Eppendorf. The brand portfolio of the Eppendorf Group is supported by the Group Brand Management division.

It is part of the Eppendorf strategy to introduce new products and applications to the market on an ongoing basis. At the same time, service to support our products is increasingly gaining in importance; previously limited to repairs, our service activities now involve longer-term contracts.

Another positive effect of the change to an SE is that all employees across Europe, not only those in Germany, now have a body to represent them in the form of the SE works council. This international representation of our employees from European countries met for the first time in a constituent meeting in October 2022 and has established an international dialogue on how we will shape the future of Eppendorf together.

In 2022, as in years past, Eppendorf saw strong growth worldwide. Most notably, the Eppendorf Group expanded its personnel capacity in the area of production, sales, as well as in research and development. Workforce growth was led by the market regions of Europe, which saw headcount increase by 13% compared with the previous year, and Asia/Pacific/Africa (APA), where the number of employees grew by 8%. As of December 31, 2022, the Eppendorf Group had 5,131 employees worldwide. To allow for a flexible response to fluctuations in capacity utilization, the plants also use temporary employees in addition to their permanent workforce. In light of the sharp rise in production volumes during the year under review, the number of temporary employees also increased, rising to 319 as of December 31, 2022. The temporary workers are employed by Eppendorf via a temporary employment agency and are assigned simple tasks in the areas of Manufacturing, Administration, Finance, Supply Chain/Warehouse, Service, R&D and Sales.

Thank you Emily. This unit is obsolete and no longer supported by the manufacturer. I reached out to 2 of the 3 sponsors you suggested but they could not help me... hence the post looking for help on this forum.

3a8082e126