Gmail Add Sender To Contacts
Graciano Goudreau
The guidelines in this article can help you successfully send and deliver email to personal Gmail accounts. Starting in 2024, email senders must meet the requirements described here to send email to Gmail personal accounts. A personal Gmail account is an account that ends in @gmail.com or @googlemail.com.
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Starting February 1, 2024, all email senders who send email to Gmail accounts must meet the requirements in this section.
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The public IP address of a sending SMTP server must have a corresponding PTR record that resolves to a hostname. This is called a reverse DNS lookup. The same hostname must also have an A (for IPv4) or AAAA (for IPv6) record that resolves to the same public IP address used by the sending server. This is called a forward DNS lookup.
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I have noticed many contact cards in my Contacts that I didn't add. They are people I sent emails to using Apple Mail on my Mac. How do I stop this from happening? Running the new iOS17 on a new iPhone 15 plus.
On your Apple device where they appear, go to Settings > Contacts > Accounts > Choose the account that is causing this issue. In my case, it was Gmail. Choose Gmail, then disable Contacts. It will show:
I figured out what's causing it. For some reason, the "Create contacts for auto-complete" setting in Gmail settings affects this. If you have "When I send a message to a new person, add them to Other Contacts so that I can auto-complete to them next time" selected, it will add any new email address used to your iPhone Gmail contacts. If you change the Gmail setting to "I'll add contacts myself," it doesn't happen.
The weird thing is that it does add it to the "Other contacts" in desktop Google Contacts, but not to the main "Contacts" group in desktop Google Contacts. Unfortunately, it seems that the iPhone Gmail contacts syncs both the "Contacts" group and any new email address added to the "Other contacts" group on desktop Google Contacts.
I don't want to have to use this work-around, because I like a previously used email address to auto-populate when I start typing in the To: field when composing an email in Gmail on desktop. I just don't want that email address added as a new contact in my iPhone Gmail contacts.
I'm sorry to hear you're having this problem, too. I am glad, however, that it's not just my imagination. Early responders seemed to think it was some simple thing maybe I was doing or misunderstanding. But no, I have contacts I didn't add (but did send email to, some through gmail) or text one time. I deleted mine manually as well, hope someone figures this out soon so we don't have to keep doing this!
I am having the exact same issue. I have an iPhone 15 and I just noticed recently that everyone I have sent an e-mail to using my Gmail account is now added as a contact. Unfortunately I can't say for certain when it started, but based on the e-mails sent and the contacts added I would say the last couple weeks. I reviewed my contacts directly on Gmail and they don't appear there as contacts. It's not all auto-complete entries either, only recent ones from the last couple weeks. I couldn't figure it out so I ended up just manually deleting all the contacts from the phone (roughly 200).
I said I'd report back after trying jongrahl's suggestion, and unfortuately it didn't work for me. Doing so deleted other contacts I had added manually as well. Not sure why that happened, but I had to turn it back on and then the contacts I actually added myself were reinstalled. I've tried all other suggestions made and nothing is working. That said, I haven't had other contacts added mysteriously since I deleted the first batch a couple of weeks ago. Maybe it was a glitch of the new iOS or another change Google made? Fixed behind the scenes? Has anyone had it happen more than once?
Unfortunately, no. I tried the suggestion jongrahl made about turning it off in gmail but that deleted other contacts I had added manually as well. Not sure why that happened, but I had to turn it back on and then the contacts I actually wanted came back in. I've tried all other suggestions and nothing is working. That said, I haven't had other contacts added mysteriously since I deleted the first batch a couple of weeks ago.
Yes, I'm sure. I went into contacts directly using the Contacts app, and into the Lists and selected "All Contacts." There are numerous ones there that I did not add as a Contact but did receive an email from or in some cases sent an email to using Apple Mail.
I've sent many emails through Hubspot, but something went wrong with today's send. Instead of showing my name or my email address in the From line in the recipient's inbox, it shows info...@...ee.hs-send.com
Essentially, since you have a free account and can't configure an email sending domain to create the necessary DKIM/DMARC records (HubSpot already takes care of SPF), your emails wouldn't reach recipients at Google/Yahoo due to the requirements that rolled out February 1.
I'm hesitant to say things are fixed, because this email went to a smaller sublist, not my main Active customer list, but I'm just thrilled it's displaying my name properly in Gmail again. I have an email to my main Active list going out next week, so I will report back after that.
@SaferCycling I missed your reply that it was working - there was a period of time that community thread notification emails weren't delivering and I missed a lot of updates, regardless, so happy to hear it was finally displaying properly. Did it continue to display correctly after you sent to your main list?
Hi @SaferCycling ! Could you let me know if the issue with the sender's name has been resolved? I'm having exactly the same problem as you and I don't know what to do.
Thanks,
Maria del Mar
I have the same problem as mentioned above. However, if we reply to one of the emails, we still see the 'wrong' email with hubspotfree.hs-send.com... and not the correct one. How can we fix it? And how can we fix that our recipients see the correct email from the start?
I'm still waiting on a solution. There has been no word since it was escalated internally a month ago.
I did include a notice in my email following the first one I identified that displayed terribly for Gmail users to be aware of, and I haven't had any marked as spam yet, but I feel like it's only a matter of time before it happens and it's not my fault.
Melissa
I am long time Hubspot fan ... and all I can say is that this is terrible, Why do you offer a free service if is going to lack of so much quality?. Do Darmesh knows about this?. There are milions of entrepeneurs (and even enterprise companies, Im the former Implementation leader of one of your biggest customers in the world) that start their busines or their markeing tools evaluation with fremium tools in order to update later. And remember , a lot of entrepeneurs start with freemiun because they cant pay yet something better not because they dont want to.
I still feel like Hubspot is not understanding the problem we're dealing with: it is not the from email address that is the problem, it's the from name which is not displaying properly in Gmail.
It's clear that no solution is forthcoming, though, so I will just edit every email I send to include a note that my name may not display properly in Gmail and hope that no one marks it as spam, causing me to lose my ability to send email at all.