Zimmer Biomet Singapore Office
Kenneth Larson
The momentous event was officiated by Datuk Muhammad Azmi Zulkifli, Chief Executive Officer of InvestKL and Bryan Hanson, Chairman, President and Chief Executive Officer of Zimmer Biomet. Other VIPs present at the event were Siobhan Das, Chief Executive Officer of The American Malaysian Chamber of Commerce (AMCHAM); and Anthony Raja Devadoss, Chairman of Digital Global Business Services Council Malaysia (GBS Malaysia). Additionally, four Zimmer Biomet executive leaders accompanied the VIPs, including Sang Yi, Group President, Asia Pacific, Suketu Upadhyay, Executive Vice President and Chief Financial Officer, and Keri P. Mattox, Senior Vice President and Chief Communications Officer.
Addressing the guests at the event, Bryan Hanson, said, "Zimmer Biomet has more than 90 years of trusted leadership and proven expertise in the musculoskeletal healthcare and medical technology industry, as well as sales presence in more than 100 countries worldwide. We are proud to seamlessly transform the patient experience through our innovative products and suite of integrated digital and robotic technologies that leverage data, data analytics and artificial intelligence."
Hanson added, "Over the past two decades, Zimmer Biomet has been proud to have a presence in Malaysia and to partner with our customers and provide innovative and high-quality products and services to the healthcare industry as we deliver on our mission to alleviate pain and improve the quality of life for people around the world. With our Zimmer Biomet Malaysian team, we will continue to run our business efficiently, investing time in our local team, in partnering with customers and in innovating new technologies."
Mr. Sang Yi, Group President for Asia Pacific of Zimmer Biomet, who was also present at the event said in his speech, "It's an exciting time for Zimmer Biomet in the Asia Pacific region, and Malaysia is at the forefront playing an important role. As a center of excellence and a launchpad for enhanced innovation in the APAC region, the newly opened GBS Center in Malaysia has an enthusiastic and growing team. It also has world-class collaboration space where team members can serve Zimmer Biomet's businesses and increase our efficiency in the Asia Pacific region. As our Commercial Team and the GBS Center in Malaysia continue to grow, we are looking for talented people who want to contribute to improving the quality of life for Malaysians and achieving our Zimmer Biomet mission both globally and locally."
Sang added that Malaysia's established GBS market of over 20 years, a robust multilingual and digitally savvy talent pool, and its ability to maintain business continuity during the pandemic solidified the decision to locate the Zimmer Biomet GBS Center in the country. Malaysia is expected to grow its GBS market size from US$4.95 billion in 2020 to US$6.7 billion by the end of 2025[1]. The GBS industry plays a vital role in the Malaysian digital ecosystem that is mature and innovative, with over 600[2] active GBS companies currently operating in Malaysia. Moreover, GBS is a priority area in the 12th Malaysia Plan with new opportunities arising from the progressive Digital Economy Blueprint (MyDIGITAL), demonstrating that Malaysia is a strategic location of choice for Zimmer Biomet.
Zimmer Biomet is a global medical technology leader with a comprehensive portfolio designed to maximize mobility and improve health. We seamlessly transform the patient experience through our innovative products and suite of integrated digital and robotic technologies that leverage data, data analytics and artificial intelligence.
With 90+ years of trusted leadership and proven expertise, Zimmer Biomet is positioned to deliver the highest quality solutions to patients and providers. Our legacy continues to come to life today through our progressive culture of evolution and innovation.
For more information about our product portfolio, our operations in 25+ countries and sales in 100+ countries or about joining our team, visit or follow Zimmer Biomet on Twitter at www.twitter.com/zimmerbiomet.
Zimmer Biomet has other unique privacy policies that apply to certain specific situations, such as privacy notices directed to our hospital, medical scanning facilities, and other similar healthcare provider customers, our suppliers, and others for various specific circumstances. To the extent those policies or notices apply and conflict with this Policy, those policies govern our interactions with you.
If you are a healthcare provider, including hospital, medical treatment or scanning facility personnel or one of their representatives, that is a Zimmer Biomet customer or acting on behalf of a Zimmer Biomet customer and you provide patient information (for example, health or treatment information including x-rays or medical images that relate to an individual) to Zimmer Biomet in any manner, including over any Website that links to this Policy, please note that you are responsible for obtaining any consent required under applicable laws from the relevant individual before providing, uploading, or posting the information. In addition, you are responsible for complying with all applicable privacy laws.
The Zimmer Biomet subsidiary or affiliate with whom you are interacting or who owns and operates the Website or online service that you are visiting is, where applicable, the data controller responsible for the collection and use of your Personal Information. A list of the data controllers can be found in Appendix 1 to this Policy, which is available here and contact details can be found in the Contact Us section at the end of this Policy.
The information we collect is typically related to the product or service requested, such as name and contact details, the nature of the product or service requested, and related information so that we may fulfill requests and respond to them. For example, if you apply for a job with Zimmer Biomet, the information collected will include your qualifications for the position, your education, applicable licenses or certifications, prior job history, references, and any other information that you choose to include about yourself. Similarly, if you contact our customer service telephone number for assistance, the information collected may include your name, contact details, a description of your experience with a certain product or service, and any other information that you choose to disclose about yourself.
We may be required by law to collect certain Personal Information about you or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfillment of these obligations.
We may combine any of the information we collect, whether Personal Information or not, with Personal Information such as demographic information (for example, age and gender) that we may obtain from third parties. These third parties include healthcare professionals, hospitals, medical scanning facilities or similar healthcare providers or one of their representatives who may use patient-related products and services that we make available to them in the course of their or our provision of treatment.
Zimmer Biomet uses the information we collect: to communicate with you, to provide our products and services to you; to customize or personalize content for you; to identify and authenticate you; to improve our products and services, including the content on our Websites; to market to you; and for administrative purposes, system security, product development, and research.
We may share the information that we collect, including your Personal Information, among our affiliates, subsidiaries, and related companies, as well as with certain third parties that assist us in providing the products or services that you request or improving our marketing or administration. These may include companies that provide analytics to us about use of our products and services, including your use of our Websites, so that we can evaluate those analytics and continue to improve our products and services. Because we operate as part of a global business, the recipients referred to above may be located outside the jurisdiction in which you are located (or in which we provide the services).
To the extent that Personal Information and Special Personal Information is transferred out of the country where you, or other individual whose information is provided to us, lives, such as to Zimmer Biomet companies in other countries, including in the United States, there may be different standards that apply to how your Personal Information may be used and protected. Zimmer Biomet has put in place appropriate safeguards, in accordance with applicable legal requirements, to ensure that Personal Information is adequately safeguarded and protected, irrespective of the standards in the country where your Personal Information may be transferred. This includes obtaining written assurances from any third parties, such as service providers, given access to your Personal Information, so as to require them to adopt standards that ensure an equivalent level of protection for data as that adopted by Zimmer Biomet. Should you wish to know more about how Personal Information and Special Personal Information are protected please contact privac...@zimmerbiomet.com.
From time to time, we will provide aggregate statistics about our customers (including their customers), sales, online traffic patterns, and related information to reputable third parties, who help us improve our business and services. These aggregate statistics do not include any personally identifying information. Anonymized or de-identified and aggregated information may also be shared with third parties for other purposes, including the optimization of your web browsing experience and for reports on industry or company trends.
We also may use or disclose information to third parties, such as law enforcement agencies and government authorities, when we have a good faith belief that disclosure is necessary in order to protect the legal rights, safety, and security of Zimmer Biomet, our affiliates, or our business partners; to respond to and resolve claims or complaints; to prevent fraud; for risk management purposes; and to comply with or respond to law enforcement, a legal process, or a request for cooperation by a government or other regulatory entity.
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