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How on earth do you force this *lovely* device to change what account is logged into a specific channel? Someone was visiting me and added a couple channels (disney, netflix) with their account info to see if I liked them enough to subscribe. Now we absolutely cannot get the *#&!* Roku to forget their log-in info so I can use my own.

I've tried removing the channels multiple times from both website and the device, doing a factory re-set on the device itself, etc.

I really, really don't want to have to delete my entire roku account and create a new one from scratch...and frankly if I need to I'll just buy a firestick so I don't have to deal with this again.

Everything you need to know is right inside the channels themselves. You also could have called your friend and ask them to log out of all devices from within their Netflix account and Disney account.

For Disney Plus, scroll down from the header carousel to the menu of icons. On the left is the sidebar. Go there. Scroll down to Settings. In there is Log Out. Just like it is on Fire TV devices, because that's how Disney designed the app.

I was using a relatives Netflix who no longer has the package so I have now signed up to HD and have Netflix included. How do I change this on my sky Q and set up an new account as does not seem an option to log out.

Hi there @Will+Sussex You need to go to help section on the Netflix app and there is a sign out option there.
Once you have signed out you can reboot your Sky Box and go through the activation process.

-on-sky-q-and-glass-using-netflix

I have the same issue as the person above. We've been using my daughter's account but now need to change this. I've tried logging out & rebooting my Sky Q box twice but my Netflix app still appears to be connected to my daughter's account, does it take some time?

No, it logs out but then if I go back into it, I'm logged in again. I had also lost access to Netflix but now it's back again, most bizarre. I'll get my daughter to check that she has access later! It's been ridiculous to sort out, I spoke to 2 different people at Sky today & neither could help!

How can I sign up for an Xfinity package with Netflix?
Xfinity packages with Netflix are only available in select markets at this time. To check availability, please visit xfinity.com.

How do I know if my Xfinity package includes Netflix?
If Netflix is included in your X1 package, it will be listed in the \"Bundled Services\" or the \"Regular monthly charges\" section of your bill.

I signed up for an Xfinity package that includes Netflix. How do I activate my Netflix account?
Launch the Netflix app on your X1 TV Box. Then, follow the prompts to either link your existing Netflix account to your Xfinity package or create a new Netflix account to be linked to your Xfinity package.

How do I find the Netflix app on my X1 TV Box?
You can either say \"Netflix\" into the Xfinity Voice Remote or you can go directly to the Netflix app by clicking on the Netflix tile found in the X1 apps menu.

I signed up for an Xfinity package that includes Netflix but never accessed the Netflix app on my X1 TV Box. Can I still create a new Netflix account or transfer an existing one as part of my package?
Yes. However, you must open the Netflix app on your X1 TV Box to activate the Netflix service included in your Xfinity package.

If you have an existing Netflix account and sign up for an Xfinity package with Netflix service, you'll continue to be charged separately for your Netflix account until you complete the activation process by using the Netflix app on your X1 TV Box.

How do I change my Netflix plan or account information?
You can change your Netflix plan at any time by signing in to netflix.com and visiting the Account page, then selecting Change Plan to view and select available plans.

What will happen to my Netflix account if I cancel my Xfinity service or change my Xfinity package?
For more information, see how to disconnect or downgrade Xfinity service with Netflix.

What happens to my Netflix account if I move?
Your Netflix subscription relationship is with Netflix directly, even if you signed up through Xfinity X1. Because of this, a move will not impact your subscription unless you are billed by Comcast, in which case, you will need to update your method of payment for Netflix.

Note: You'll need to sign in to Netflix again once you activate the boxes at your new address. If you move and no longer have Xfinity services, you will no longer be billed by Comcast and must update your payment method for Netflix or risk losing your Netflix Service.

If you have a previous, valid method of payment (credit or debit card, for example) on file with Netflix, Netflix will charge your previous method of payment. Contact Netflix to cancel your Netflix account after changing your service package with Comcast.

I accidentally linked the wrong Netflix account to my Xfinity package. What should I do?
If you accidentally connect the wrong Netflix account to your Xfinity package, please sign out of the Netflix app on X1 and please contact us.

How does Netflix affect internet data usage?
Video in the Netflix app on Xfinity X1 is streamed over the internet. For this reason, usage of the Netflix app on X1 and all other programming and content from the internet on X1, as well as, the internet apps on X1 are subject to Xfinity Internet data usage policies.

To determine what amount of usage you can expect for a given hour of streaming, Netflix provides estimates on its website. Netflix estimates about 1 GB of data per hour for each stream of standard definition video, and up to 3 GB per hour for each stream of HD video.

Will my Netflix user settings carry over to X1 or Flex?
Yes. Existing Netflix customers who use their Netflix login information when logging in through the Netflix app on X1 or Flex will see their current Netflix settings.

Why is Netflix programming displaying in letterbox?
If you signed up for a Netflix standard definition (SD) package, the Netflix content will appear in SD in the letterbox format, even if you are an Xfinity HD customer. In order to get rid of the letterbox view, you must change your Netflix subscription to a package that includes HD.

Are you tired of missing out on your favorite Netflix shows and movies when traveling abroad? It can be frustrating to discover that the content you love is restricted based on your current location. The good news is that you can change your Netflix region and regain access to a wider variety of content, no matter where you are in the world.

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easy-to-use apps:CyberGhost is the beginners' favorite choice that works well with Netflix and other popular streaming services. Stores no logs and streams HD video reliably. 45-day money-back guarantee.

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PureVPN is an excellent VPN choice for home internet users primarily preoccupied with accessing streaming services. In our recent tests, it performed flawlessly to access a wide choice of international streaming services in the US, the UK, Europe, and elsewhere. In terms of Netflix, we were able to access the large US catalog and regional catalogs in Canada, the UK, Japan, and Germany.

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