Re: Timeslice V4.6.2 (2) Issue in Yosemite

[Modesitt Software]

Hi Ian,

That particular issue does not happen to everyone, only to a few people, and no one, including myself, knows why it happens.  It does not happen to me, and because of that I have nothing to fix.  In other words, if it’s not broken on my Mac, there’s nothing I can fix.   If I knew why it happens, or if it happened on my Mac, I might be able to fix it.  

Not too long ago I had to discontinue one of my popular apps, BackTrack <http://www.modesittsoftware.com/BackTrack/BackTrack_For_Mac/Main.html> because of changes in the OS.    Apple makes changes to the OS and these things happen.  Sorry I can’t be of more help.  If I could fix the serial number issue I would.

-Bill

On Feb 4, 2015, at 4:34 PM, Ian  wrote:

Hello,

I’ve been using Timeslice V4.6.2 on a mac laptop, and after recently upgrading to the Yosemite OS V10.10.2.  I’m getting the serial number error that you have mentioned on your support website.

My problem is, restarting is not solving the problem.
I am the only person in my home office so nobody has access to my serial numbers.

Are you coming up with an update?


Thanks,

Ian