Messed up mouse cursor

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cmcdo...@gmail.com

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Jul 2, 2018, 12:43:07 PM7/2/18
to TigerVNC User Discussion/Support
Today I reoriented my monitors to vertical, and now on tigerVNC, the mouse pointer is corrupted. It looks like two mouse pointers side by side, but then both of them cut off at the bottom. One of them is pointing in the right place. Any ideas how to fix? Not sure if the monitor orientation has anything to do with it, but that's what changed. Running on Windows 7, remoting to Red Hat.

Pierre Ossman

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Jul 3, 2018, 1:59:20 AM7/3/18
to cmcdo...@gmail.com, TigerVNC User Discussion/Support
On 02/07/18 18:43, cmcdo...@gmail.com wrote:
> Today I reoriented my monitors to vertical, and now on tigerVNC, the mouse pointer is corrupted. It looks like two mouse pointers side by side, but then both of them cut off at the bottom. One of them is pointing in the right place. Any ideas how to fix? Not sure if the monitor orientation has anything to do with it, but that's what changed. Running on Windows 7, remoting to Red Hat.
>

Which end is it that is rotated?

And how have you started the server?

Regards
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A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

Bob

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Jul 3, 2018, 11:26:00 AM7/3/18
to TigerVNC User Discussion/Support
I'm not sure what you mean by which end. They were landscape and are now portrait. The buttons and stuff are now on the right. BTW, I did experiment since my last post and it is due to the rotation. If I rotate back to portrait, the cursor looks right. If one monitor is portrait and one landscape, the portrait one is messed up.

Regarding how I start it. I go to linux and use vncserver command. Not sure if that's what you mean. The fact that the same server works in landscape and fails in portrait makes me think it's on the client side.

Brian Hinz

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Jul 3, 2018, 11:37:13 AM7/3/18
to Bob, TigerVNC User Discussion/Support
> I'm not sure what you mean by which end.  They were landscape and are now portrait.  The buttons and stuff are now on the right.  BTW, I did experiment since my last post and it is due to the rotation.  If I rotate back to portrait, the cursor looks right.  If one monitor is portrait and one landscape, the portrait one is messed up.

I use a configuration like this (one landscape+one portrait) frequently and do not see the cursor issue with the Java client.  Can you try running that to help identify whether or not it's an issue with the Fltk client?  I won't be in my other office where I have the monitors setup that way until the end of the week at the soonest.

Thanks,
-brian

Bob

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Jul 3, 2018, 11:52:17 AM7/3/18
to TigerVNC User Discussion/Support
Can you elaborate on what I would need to do? Does that involve installing a new executable, or ...? I'm in a corporate environment here, and tigerVNC is pre-installed on all the boxes they provide, so I'm fairly ignorant about the heritage.

Brian Hinz

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Jul 3, 2018, 12:06:32 PM7/3/18
to Bob, TigerVNC User Discussion/Support
Just grab the VncViewer.jar file from the pre-release builds page linked off our main web site and save it to your desktop or something and run it from there (assuming that you have the JRE installed).  It does not require administrative privileges or need to be installed in order to run, and it's cryptographically signed so you should not have any trouble running it in a corporate environment.  Beyond that, it's basically just a lightweight version of the native client that should look and feel about the same.  If you can reproduce the cursor issue then it's probably a server-side issue and if not then it's most likely client-side in the native viewer.


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