Tiny Talk 1b
Sofie Kovalcheck
Keeping up with customer demands is tough, often resulting in delayed replies and unhappy customers. This communication gap can lead to customer dissatisfaction and missed opportunities. The key is to handle customer inquiries on time by providing fast and relevant responses consistently through multiple channels.
Tiny Talk solves this by offering an all-in-one platform to build, train, and deploy AI chatbots in minutes. Create domain specific knowledge base from documents and websites, customize bot behavior, and embed into websites, consume through APIs or WhatsApp to answer and automate any question that comes your way.
One of the key features of Tiny Talk is the ability to train your chatbot on documents and websites. Upload PDF files, technical documents, product manuals, white papers, ebooks, FAQs or provide links to articles and websites that contain valuable information.
Tiny Talk will extract relevant data and create a knowledge base for your chatbot, enabling it to provide accurate and insightful responses. You can create multiple chatbots and each one will have its own domain knowledge.
Tiny Talk puts you in control of your chatbot's personality. Easily customize the system role prompt to match your brand's tone of voice by giving it specific instructions, you can make the chatbot more helpful and aligned with your needs.
In the Playground section you can engage in conversations with your bot in a real environment, testing its capabilities and responses. This is the exact chat window you will see when it is embedded in your application. You can have contextual conversations with your bot using the uploaded documents and websites.
If you are training a very large document, you don't have to wait for training to complete and can already start talking. This enables you to explore the bot's knowledge and its ability to provide relevant information related to the content of those documents.
With 2.7 billion users globally, WhatsApp stands as the messaging giant, magnifying the impact of this integration on your business. Any chatbot you create with Tiny Talk can be used via WhatsApp, imagine the sudden possibilities where the same bot and knowledge base can help you and your support team over multiple channels.
When it comes to lead generation, Tiny Talk can do wonders. You can define a call to action and start capturing leads as your visitors interact with you bots. Each lead will also be enriched with some handy information that can help you to segment your audience.
From the beginning, we knew businesses needed more than just a Q&A bot. They required a flexible, adaptive solution. Tiny Talk is that solution, offering knowledge bases, web scraping, multiple chatbots, API key control, lead generation, WhatsApp integration, branding, and much more. With upcoming features like analytics, real-time help desk and additional integrations like Shopify, Slack, Wordpress, Zapier.
As co-founders with 20 years of experience in digital product design and software engineering, we bring our expertise into this product. Our commitment to simplicity, flexibility, and user-centric design sets us apart. Tiny Talk is more than a tool; it's a partner in your business's growth.
This Tiny Talk was given at the first EmbraceRace Early Childhood Summit on December 3, 2022. Watch more of the Summit and find out more about the contributors here. The transcript of this talk follows.
Christina Rucinski, EmbraceRace: All right, now we are so excited to begin with our first official speaker of the day. Dennis Chin is the Vice President of Narrative Arts and Culture at Race Forward. Dennis serves as an organizational trainer and presenter specializing in the basics of racial inequity and communicating effectively about structural racial inequity. Dennis is the former co-chair of the Gay Asian Pacific Islander Men of New York, and was awarded the National Queer Asian Pacific Islander Alliances Community Catalyst Award in 2015. He's also the current co-chair of CAAAV Organizing Asian Communities, an organization that builds grassroots community power across working class Asian immigrants and youth in New York City. Dennis' talk today is sponsored by the Massachusetts Association for Infant Mental Health and is titled, "Building a Just Multiracial Democracy". Dennis, please take it away.
Greene shared that he decided to hold this event annually to give two different generations a chance to reflect on the growth of hip hop, and have a chance to talk about why it is that they believe the hip hop they have grown up with is different than that of a different generation.
Greene believes that music is a language, a way in which people of different ages and cultures can communicate and connect past a superficial boundary. However, he pointed out that the current generation knows very little about where their music comes from, and how it was born and created which in turn makes communication with the past generation a bit harder.
Stephanie Seubert, a senior psychology and sociology double major who attended the event, felt that the topic of the event as well as the structure of it made it more interactive and made it easier to talk to other peers about hip hop.
Seubert believes that talking about different cultural aspects like hip hop and its creation allows for there to be a sense of connection and understanding between cultures and the music they all enjoy despite being different.
I have decided I would like to take my daughter to a term of baby signing.
There is a local TinyTalk class running can anyone tell me what you actually do as we went to a demo of another music organisation and didn't really like it.
What sort of things do you do there? Is it varied or quite strict? I'd rather find out from mums rather than ringing the instructor and getting the hard sell.
Thanks
I'm bumping this up for you, as I know Biglips and quite a lot of other m.netters have been to their classes. I'd love to go to one, unfortunately there arn't any in my area. I've self-taught my ds now 20 months old to do the basics and I think it's been marvellous for him and me (no temper tantrums because he can ask for juice, milk, nappy chance, food, chocolate and sleep. I'd highly recommend baby sign language - I hope you really enjoy it!
Thank you Browny. I would like like to get out of the house and meet other people which is why I am interested in a class but found the music class too restrictive.
Hopefully someone will enlighten me soon.
yeah, its quite good, lots of yummy mummies + babies waving their arms a bit (cue instructor/mummy-"ooh look, she's signing the opening line from Hamlet!"). Ds started at about 20 months and it took him a month to get around 100 signs. Helped with speech but that was a bit delayed anyway.
What I liked is that its based on bsl so you actually learn something really useful.
Now this might have been my class but I found people not so friendly-it was too structured + we never got to talk.
I'd say go for a trial, see if its for you.
Did it with ds for 2.5 terms. Basically it's half an hour singing/signing and one and a half hours play with refreshments. There's a hello song, followed by all sorts of nursery rhymes (Grand Old Duke of York, Miss Molly had a Dolly etc etc) which all incorporate signs and lots of actions (you feel like you've had a workout afterwards). Each week you recap the previous weeks signs and then learn 5 new signs and they have pictures or objects for each sign (so a cuddly pig, or a nappy, or a coat etc. etc). Each week they ask what signs all the children have been doing and the first sign from each child gets a small certificate. The half hour finishes with musical instruments and the chance to make a lot of noise.
We started when he was 9 months and to start with there was too much going on for him - he'd get stressed out and I'd have to take him outside to calm down.
Once he'd settled in he quickly tired of the half hour of songs/signing that they did. (It was the same each week and each term is the same too, so you only learn a limited amount and I too got quite bored.) Ds'd go off exploring instead.
However the one and a half hours of play time afterwards was well-enjoyed and it's because of this that we continued going for so long.
It was also great for meeting other mums in the area (a couple of whom I'm still in touch with)
I've been to one. Didn't bother going to anymore as it wasn't in a convenient place and DS just wanted to learn to walk rather than sit and concentrate, so it didn't seem worth the hassle. The class was quite good - lots of songs which incorporate the various signs, and you got the chance to socialise with other mums before and after. As Filyjonk says, it does seem to attract fairly posh mums. I think it's definitely worth trying a class out, see if your daughter seems to be getting anything out of it.
I go to Tiny Talk classes and they are great. Half hour of sing and sign and half hour or more of tea, biscuits and goss with the other mums. Not many yummy mummys in evidence in the class I go to just v nice like minded people. My 10mo loves it and though no signs yet (we've only been going for a month) she deffo understands signs for hungry/thirsty/dog/cat and a few others. I can't recommend it highly enough.
Oh - no yummy mummies in our class (except for me of course ) - everyone's really friendly and some bring their mums (grans) and husbands as well (you just pay once for each family so as many members of each family can go as you like! I take dd1 along during school holidays as well.
We never went to a class but we did use signs and still do - its great. You have to use them consistently at home for them to really get what they mean. We founs some good books to back up the signs - "Sign and Sign" series - worth a look - our local library ordered them for us.
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