To Google Group Owner - Jeremy?

[TonyM]

Is it possible for your to review the google Group Settings and consider setting TiddlyWiki to a Collaborative inbox.

If possible on a Non Google Suit Group -

• https://support.google.com/a/answer/167430?hl=en
• More commentary about this can be found on net
• It may change the look of the forum a little but will make more features available.

Make sure your group type is "Collaborative inbox." 

1. Sign in to Google Groups.
2. Click My groups.
3. Choose a group.
4. Near the top right, click Manage group. 
5. On the left, click Information  Advanced.
6. Next to "Select a group type," click the Down arrow .
7. Choose Collaborative inbox.
8. Click Reset this group.
9. In the box that pops up, click Reset group

You may then want to add a few trusted people some extra moderation rights to help develop out use of Google Groups.

Regards

Tony

[TonyM]

Select About Group to send a message to the Group owner.

[TiddlyTweeter]

Ciao TonyM

What would the purpose of this proposed change be?

Best wishes

TT

[Jeremy Ruston]

Hi Tony

I had a quick look at what Google mean by a “Collaborative Inbox”: it’s for customer support agents to assign messages to specific handlers for response, and for keeping track of those responses.

Changing the nature of our primary discussion forum would be a massive change to make, and so you should expect that a good deal of discussion would be needed so that everyone else buys into the change. Requesting such a huge change without any background explanation is never going to succeed

In this case, I can’t see that the change would suit us. This is a flexible discussion forum/mailing list, not a simple Q&A ticketing system. Even if we did want a Q&A system, we’d surely go with something like Stack Overflow (which obviously doesn’t support assigning questions to be answered by specific individuals).

Best wishes

Jeremy.

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[TonyM]

Jeremy

Aggreed. The collaboration setting may not be appropriate. Perhaps my question was premature as I did not know what settings were already set.

Since my question I took a group I own and switched between the multiple options. It seems to me that we have not considered this as a way to get gg doing what we need as a forum.

There may be value reviewing this. As far as I can see it only changes the tools available in the online forum client.

Yes perhaps we can discuss.

Tony