Ism Bluetooth
Tarja Hempton
I Have an Asrock 390m-itx/ac mobo. Everything was fine, but then these automatic updates were pushed to my pc, and now the intel wireless bluetooth is screwed up. You can see the little usb icon in the systray toggling on/off continuously, and if you look in device manager, the icon is constantly disappearing and reappearing, and you can hear the windows new connection sound effect constantly going off. Intolerable.
I should note that when I see intel wireless in my device manager, i can uninstall, but there is no checkbox to delete files as well. This does exist on Intel Bluetooth. When I reboot, the Intel Wireless driver is already reinstalled.
I had recently updated Intel BT drivers and after that no BT device would connect to my desktop PC anymore. The BT on/off toggle had disappeared form that right-side panel accessible from the taskbar. When I opened Device Manager, the entire tree of devices would keep on refreshing every 2 seconds, until I manually disabled the Intel BT adapter (which was being continuously reset or something). I tried all manners of drive removal/upgrade/downgrade to no avail. Of course I tried rebooting the computer and even messed a bit with BIOS configs for nothing.
Yep. Like many others, I created an account to say thank you- roughly four years after this thread was created. The solution is still relevant, and it's far and away much easier and less time consuming than any of the other "solutions" I tried.
Edit: It might be important to add that different machines might require a longer or shorter interruption in the power supply for this to work. I've seen one person in this thread who unplugged their machine for 15 minutes, but I only unplugged mine for about 30 seconds.
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When the setup is running from the bluetooth driver i saw a message during setup it was doing something with the intel smartsound driver (Intel Smart Sound Technology Detection Verification).
Hello MichelN86,
Thank you so much for the response and for providing us with the details that we requested.
We will do further research on this matter and post the response on this thread once it is available.
If you have an OEM driver or a manual-install generic driver issue, please try updating the latest driver using Intel Driver & Support Assistant. Capture video and share it if BT installation issues occur again in the future.
Furthermore, based on our research and some MSI forums, it looks like the BT installation issue occurred only with your laptop. Other MSI users reply that it works fine or that using IDSA is no problem.
I use the intel drivers from your site since last year and since msi does not provide updated drivers ( -15-B12UGSZ/support?sub_product=Crosshair-15-B12UGSZ#driver). I even clean installed (added 2 new nvme drives) the whole system. Every bluetooth driver from intel worked fine during installation except the last 2. If you say you did good research you failed, i posted this issue on the msi forum on my own topic and 1 user reported he had no issues with the install, please point me to the topic where more users say it is working fine for them ??? please do.
We can only suggest that once you have installed the next driver revision, please capture screenshots and videos of the BT/wi-fi driver version and hardware ID from Device Manager, including all impacted drivers as listed in the forum, e.g., Arc, Windows Update, Realtek Audio, Nahimic Audio, Realtek PCIe GbE Family Controller, Intel(R) Dynamic Application Loader Host Interface, Intel(R) Management Engine Interface #1, and Intel Smart Sound Technology Detection Verification, Intel Smart Sound driver, etc., and then please share them with us if the issue occurs again.
By the way, when you reach us again, we recommend that you submit a web ticket, chat, or call. This will allow us to provide more personalized assistance, potentially including remote access, so we can access your system for a more thorough resolution.
Access to the API is controlled by the Permissions Policy directive bluetooth. The default allowlist for the bluetooth policy is self, which enables Bluetooth usage in same-origin nested frames but prevents access by third-party content by default. Cross-origin access is enabled by specifying the allowed origins in both the Permissions-Policy: bluetooth HTTP header and the desired .
In order to use the feature the user must first grant explicit permission (they will not be prompted for access if it is not allowed for other reasons, such as being blocked by a Permissions Policy). The permission prompt is displayed when calling Bluetooth.requestDevice() to request access to a new Bluetooth device for which permission is not granted (the owning global object must also have transient activation). You can use Bluetooth.getDevices() to retrieve any devices that have previously been granted permission for the site.
The Permissions API navigator.permissions.query() method can be used with the bluetooth permission to test whether a site has permission to use Bluetooth devices. The permission state will be granted, denied or prompt (requires user acknowledgement of a prompt):
\n Access to the API is controlled by the Permissions Policy directive bluetooth.\n The default allowlist for the bluetooth policy is self, which enables Bluetooth usage in same-origin nested frames but prevents access by third-party content by default.\n Cross-origin access is enabled by specifying the allowed origins in both the Permissions-Policy: bluetooth HTTP header and the desired .\n
\n In order to use the feature the user must first grant explicit permission (they will not be prompted for access if it is not allowed for other reasons, such as being blocked by a Permissions Policy).\n The permission prompt is displayed when calling Bluetooth.requestDevice() to request access to a new Bluetooth device for which permission is not granted (the owning global object must also have transient activation).\n You can use Bluetooth.getDevices() to retrieve any devices that have previously been granted permission for the site.\n
\n The Permissions API navigator.permissions.query() method can be used with the bluetooth permission to test whether a site has permission to use Bluetooth devices.\n The permission state will be granted, denied or prompt (requires user acknowledgement of a prompt):\n
When I did this the sound worked. Couldn't believe it was something this simple but surprised me the most is the experts had no answer. Hopefully this works for those with no sound using the Pandora app installed on the vehicle.
Using Bluetooth to connect, factory radio does not have apple play or Android auto. Music streaming but no sound. Did work when phone was first paired but no sound after restarting vehicle. Issue only in this vehicle.
To remove the pairing, please go into the Bluetooth settings menu on your phone, find the appropriate connection, and select "Forget this device."I would recommend checking the owners manual for the best way to reconnect your phone with bluetooth.
I have a 2016 Cadillac CT6. I just upgraded my smartphone to a newer Android model and can no longer get audio from Pandora. I have WiFi and an Internet connection. I am receiving the Pandora broadcast which shows up on my Cadillac Cue display. I can see the name of the song and the artist. The music is playing but there is no sound, also no sound from my phone.since the phone signal is linked to the car through Bluetooth. Is there some special app I need with the new phone? Why no sound?
I'm having a similar issue as well. New Motorola edge+. 2015 Chevy Silverado factory radio. When I launch Pandora from the app on the radio, so it goes into accessory mode on the phone screen, I have no sound. I can see the artist, song, and even the fact that the song is playing just no sound. If I launch it in non accessory mode so it just seems it as an app running on the phone, no accessory mode, I get sound. I like using the app in the truck so I can see my stations. I've tried uninstalling the app and disconnecting and reconnecting to the truck multiple times as well. App version is 2204.1 as well. Thanks.
I've created an email support case with one of our automotive specialists. Someone will reach out to you via email soon. Please keep an eye out for their message (and be sure to check your spam folder).
My Pandora used to work great when connected to my truck. Now it doesn't work at all. I have a Motorola 5G Ace through T-Mobile. I was in the process of looking for a new ph because their service has been getting worse and worse when an upgrade request popped up on my phone. My Pandora hasn't been able to fully connect since then. It says connected, it shows the song, it counts the play time, it changes songs, but I can't get any sound to come through. I thought no big deal I'm about to change phones. I eventually got a Motorola Edge 5G UW through Verizon. I connected it to the truck with the same results. No sound. What is the issue? Please help. Regular radio is the worst form of available entertainment these days.
Same exact issue. New Motorola Edge -- 2014 Caddy XTS. When I launch Pandora from the app on the radio, it goes into accessory mode on the phone screen as always but I have no sound. I can see the artist, song, and even the fact that the song is playing just no sound. I can work-around by listening on "media" setting on the Cue system but not through the Pandora feature on the screen which has all the features . Please help.
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