Chat transalation is available on Whatsapp but it is not showing on Whatsapp Business. The option isteslf is missing when select the AI button. It shows option for Wrtiing style and Spelling and grammar. When go to Samsung keyboard - Writing assist - Chat translation - Manage apps, the whatsapp business is not shwoing in available apps. Thanks.
I have been using WhatsApp Business for a long time and had created broadcast lists to communicate with my customers. But yesterday all of a sudden i cannot see the broadcast list option on my main screen and it just disappeared. Can anyone help me to retierve my broadcast list ?
SOLUTION: I switched from Whatsapp Business to Regular WhatsApp. All my broadcast lists and messages were imported. When logging in the first time, note that Broadcasts has now moved to SETTINGS tab in the lower right corner.
I am from India and I have the same issue. I have taken it up on twitter also and constantly emailing whatsapp support but to no avail. I have 2 sim cards in my iphone so cant use 2 normal whatsapp like people on android do, so i have to use whatsapp business, but without broadcast lists i cant connect with my customers which was a very important feature for me.
Puedes conectar una cuenta de WhatsApp Business como canal en el espacio de trabajo del servicio de asistencia. Los mensajes enviados a tu nmero de telfono de WhatsApp crearn una nueva conversacin y un ticket en el servicio de asistencia.
Due to Meta's requirements for using the WhatsApp integration, you cannot connect a personal WhatsApp account to HubSpot and must connect a Business account instead. Learn how to convert a personal account to a WhatsApp Business account in WhatsApp's documentation.
Select an existing Meta Business Account that will be connected to your WhatsApp Business Account, or create a new Meta Business account. If you're creating a new Meta Business Account:
WhatsApp conversations will appear in the list of conversations associated with any of the status filters in the left sidebar (e.g., All open, All closed, sent, etc.), but it's highly recommended you create a custom view to filter for messages specific to your connected WhatsApp channels:
Incoming WhatsApp messages will create a new ticket and thread in help desk and start a WhatsApp session. You and your team can respond to WhatsApp messages in help desk for the duration of the session.
A limit of 1000 conversations per month is shared by all your connected WhatsApp business accounts. The day of the month that the limit resets depends on the date you first purchased a Marketing Hub or Service Hub Professional or Enterprise subscription. For example, if your subscription began on October 28, the limit will reset on the 28th of each month.
You can respond to WhatsApp messages directly in help desk. Messages can include media audio files, voice notes, stickers, images, and videos. You will be notified when you receive a new WhatsApp message, but you can turn off these notifications in your settings.
Messages that violate WhatsApp content policy will be flagged and their content will be hidden in help desk to prevent potential phishing attempts and reduce the risk of sharing personally identifiable information.
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