Itried to install a download of Photoshop Elements 10 on my Windows 11 system. I "think" everything went fine. I was prompted to restart my system to complete instalation. Now my system won't reboot. It's stuck on the HP screen, computer manufacturer. I can't get my computer to load.
I had the same experience trying to install Photoshop Elements 9 on my new Windows 11 system. In my case, upon completing the install, I received two error messages stating that "A driver cannot load on this device". I ignored the messages and tried restarting my system but it hung while trying to start Windows. The solution in my case was to reboot while holding down the key; I entered troubleshooting mode and then chose the option to boot to the command line. Using DOS commands I rena
I had the same experience trying to install Photoshop Elements 9 on my new Windows 11 system. In my case, upon completing the install, I received two error messages stating that "A driver cannot load on this device". I ignored the messages and tried restarting my system but it hung while trying to start Windows. The solution in my case was to reboot while holding down the key; I entered troubleshooting mode and then chose the option to boot to the command line. Using DOS commands I renamed three files containing the problematic drivers in order to hide them:
Photoshop Elements 9 seemed to open fine but at that point I decided I didn't want to discover other incompatibilities later so I uninstalled Elements 9 and upgraded to Elements 2023 which has a more usable appearance on a 4k monitor anyway.
I have had no luck hiding the photoshop files that keep windows 11 from loading using the command prompt. Could you tell me where in explorer you found those files? I browsed the Adobe files and didn't spot them. Thank you so much.
Thank you, Larry. I read your post over a few times and then, before taking the next step, I checked to see if File Explorer could find the files you mentioned. Not finding them, and being aware of your suggestion, I went ahead to shut down and rebooted. To my extreme pleasure, it booted up without the troubleshooting mode. No more old software for me!
Thanks a million, this saved us a lot of reinstalling etc. We had the exact same problem after installing Photoshop Elements 9 on Windows11. 'Hiding' the mentioned Sonic files made the laptop boot again.
Even after hiding those files the computer started doing some quirky things. E.g., I wanted to see if my CD writer would work as before, and it now took forever to copy a disk. Also, it seemed that at certain sleep settings (like 20 minutes) the computer would not shut down, though it would do so when I set it at 5 minutes. I had not had these problems prior to installing Photoshop Elements 10.
Installing Photoshop Elements 11 (licensed version) on my Windows 11 PC, I have encountered this problem as well, but I'm not sure that the installation is complete to the point where
I won't be able to reboot. I stopped at the error messages "This app can't run on this device" " PX Engine unknown". and a suggestion that I might try turning off Memory Integrity. Is there any chance that the installation has stopped and I could eliminate the problem by making some changes before I shut down and reboot? Reinstallation of my system would be a major problem for me.
Thanks in advance for your help.
Further to my message on Dec. 31, 2023 ... it's Photoshop Elements 13 I'm trying to install. Also, I have not found any evidence of the px... files mentioned in this thread. What advice would you give me at this point. I still have not tried any re-boots.
I've seen some similar posts but nothing that has exactly what I have and the full solution so I'm trying again. I know CS6 is old and outdated but I use Bridge/Camera Raw and Photoshop for casual photo editing.
I have a brand new Dell PC running Windows 11 Pro. When I attempt to do a full install I get issues with PxHIpa64.sys or Px Engine Device Driver for 64-bit Windows Rovi Corporation. The later issue I resolved by not installing Adobe Flash Builder.
Do I need to just install using admin privileges? Or, do I also need to take memory integrity off while I do the install? Can I turn it back on after? If I just install PS6, Bridge and InDesign will that remove this driver requirement?
Okay. I FINALLY figured it out. Apparently some install files from the "bad" installs were hanging around in the registry file. Once I went in and manually delete all the adobe entries it worked great using compatibility and as admin. I'm up and running. Phew.
Two ideas that MAY work to install and/or run old programs in Windows 10 or Windows 11
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also -productkb/global/create-local-administrator-account-windows.html
Using either compatibility mode or run as admin gives me the following error now: Installer failed to Initialize. Please download Adobe Suppor Advisor to detect the problem. I tried that but it comes up with nothing anymore. I have the full file folder on my desktop. Its weird to me that all of a sudden I can't do an install of any type now - not even not using compatibility or admin rights. Uh oh...I'm regressing instead of progressing.
I read lots about that and it doesn't look to solve the problem. What is weird is that prior to the first install, I did NOT have to use AAM. There is nothing in that listing that suggests this will solve my problem. I even found an old site that housed the CS6 install package and redownloaded that and tried to do an install, but still the same issue. So, it must be something that Win 11 is blocking I'm thinking now. I'll try to see if I can get something there....but any other thoughts from folks would be appreciated. I'll holler with my conclusions.
I too had the Windows 11 refusing to reboot after installing CS6. Based on what I found here, I used Hiren's PE Boot CD (burn to a USB these days) and was able to search the Windows registry for ALL instances of "Adobe" and deleted those. I also searched Windows for all instances of PxHIpa64.sys and PxHIpa64.dll and deleted those. After drawing a circle of salt on the floor and offering a couple incantations I again attempted a restart from Hirens to Windows 11 and ... IT WORKED! I thought for certain that I would be reinstalling Windows this week. Thankfully all my Windows apps are in good shape. I suppose it's Elements or Adobe Cloud from here on out (hint: I can run CS6 in a virtual machine just fine, but all the new features!).
I am experiencing adobe premiere and windows errors and crashes with the latest Quadro drivers. The crash happens as soon as I load a video in adobe premiere with a Opengl crash message. It also happens when I quite adobe premiere. My display goes black with some colored blocks and then resumes.
Since I have upgraded to adobe premiere CC 2018 and still facing the same problem.
Last driver I used was 390.77
I am also getting this error repetitively in windows error report:
NvAPI_GPU_GetBrandType failed with code=-1
The video footage I am using mostly is h.264 encoded material from my Canon C200 Cine-Cam in either Full-HD or Ultra-HD. I am also sometimes working with h.264 material from other cameras like GoPros or Smartphones.
Having issues with the video card I think. Okay, so it appears as if my upgrade to CC2018 is (as usual) turning into a debacle. Step One, upgraded from CC2017 to CC 2018 on my Windows 7 machine with a Nvidia Quadro K4200 video card. Discovered that the MTS video files that I recorded on my Sony video camera no longer had audio within Premiere. Discovered via the forums that Adobe CC2018 no longer supported Dolby decodes in Windows 7 (or something along those lines). I also had issues with auto-relinking files inside of Premiere that worked fine in CC2017.
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Adobe Premiere CC 12.1.1 crashed. With internal Intel video card no crash.
When download older driver via device manager for the nvidia card, some 354.xx was installed. Then the Premiere app starts, but says the nvidia driver needs to be updated. After update to the lasted version, the app crashes. Defintely a bug in the NVIDIA driver.
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