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Carlota Sproul

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Aug 2, 2024, 11:18:01 AM8/2/24
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The IPO issued some Guidance in December 2022 on The Effect of Piracy. The original draft included reference to password sharing between households and that this practice represented a breach of copyright law. The BBC reported that this draft was later updated to remove the reference to illegality.

It is common for individuals in the UK to share their streaming service passwords with people they do not live with, whether that be friends or family members. Over the years streaming services like Netflix have increased restrictions on account usage, such as introducing a maximum number of simultaneous screenings and adding different account tiers with varying access rights.

The user outside your household could also be committing copyright infringement under the Copyright Designs and Patents Act 1988 as viewing content would constitute unauthorised copying of the material. Depending on the circumstances, you may also be liable for this copyright infringement as you may have technically authorised it by sharing your password.

Password sharing could also fall foul of the criminal justice system if the Police and Crown Prosecution Service felt there was sufficient evidence of fraud or other criminal copyright activity and a prosecution was in the public interest.

Firstly, there is little business case in streaming platforms pursuing users through civil courts as the cost of issuing any form of proceedings is likely to be prohibitively expensive. Secondly, from a public relations perspective, streaming platforms are unlikely to start pursuing their users for minor damages claims as this is likely to lead to a drop in subscribers. It is also far easier and cheaper for the platform to suspend or remove any users guilty of breaching its terms of use within the platform by de-activating the relevant account.

So, my daughter who is on the family plan, and lives with me, is away at college so her tv shows up in a different HOUSE, so it WILL NOT SHOW! SO, I pay for Ultra I asked for an extra member account and WAS GOING TO PAY EXTRA because NETFLIX thinks my daughter who goes to college has to have her own account on top of all other college costs. The T-Mobile who i pay over $150 a month already has told me that the service I pay for, THEY CAN'T PROVIDE! AND that I need to get my daughter a SEPERATE ACCOUNT (more money) ON TOP OF THE PLAN I PAY FOR ALREADY! And yes I have screenshots

My daughter lives in my house when she is not at college! I also offered to buy the extra member account for her. TMobile says NO, they say that even though I pay for Ultra and 2 extra Member accounts I can not use them. That is all they say NO REASON, just cant use.

Netflix changed the rules to prevent password sharing outside of the primary residence. This is not something that only affects our T-Mobile Netflix on Us subscription. It affects all Netflix subscriptions.

One of the Netflix rule changes is that accounts paid by a third party (like T-Mobile) are not eligible for additional members. I have no idea why Netflix made that restriction since it makes our Netflix on Us accounts much less valuable. Maybe Netflix wants to eventually eliminate third party accounts, and this is a first step towards that goal.

i could have sworn there was a way you could have out of household people on your account as well. could have sworn it was something additional you had to pay for. but that was on the customer and not TMO to pay for.

The only workaround I can think of that T-Mobile could use would be to create a new Netflix on Us account for each family member that does not reside at the home location full time. That could get expensive for T-Mobile unless the subscriber pays more for these additional accounts than for the primary Netflix on Us account.

scratch that. found it..and you are correct..the TMO paid for one can not have more additions added. only the normal Netflix account can that is paid for by the customer and not part of a promo/3rd party paid for deal.

The account owner will need to purchase an extra member slot, then invite an extra member to use the extra member slot. The extra member must be activated in the same country where the account owner created their account. Extra members cannot be added to Netflix-included packages or third-party billed accounts.

OK I need you to read the restriction again and think about it, my daughter who LIVES WITH ME WHEN NOT AT SCHOOL, AND WHO IS ON THE FAMILY PLAN. Is at college she did not move she is AT SCHOOL! So, the restriction is BS. Then if T-Mobile cannot provide the service. THEN IT IS ILLEGAL FOR THEM TO TAKE MONEY FOR THAT SERVICE!!! Plain and simple so PLEASE RETHINK before this goes to the AG for your company stealing money for a service they can't provide!

pretty much beating a dead horse here..this is on Netflix to figure out.. no one in here can assist with this. its a location issue between the address on the Netflix account and where youre daughter is trying to watch it..that isnt a TMO deal..

None of the people responding to you work for Tmobile or Netflix . To me a non Tmobile employee it's the different IP address your daughter is using is why she can't access Netflix since it's not your IP.

thinking about it now..if shes paying through TMO for her Netflix and not getting the free one but paying outright, thats where the issue is..if she were paying N directly there woulndt be an issue adding someone on. if Netflix is being paid through a 3rd party (TMO would be said 3rd party or at least more than likely being viewed as such) then they cant add anyone.

Whether you subscribed to Netflix Premium through T-Mobile or directly to Netflix makes no difference. Those 4 devices must be in the same home location. When your daughter is at college and accesses Netflix, Netflix is able to determine that she is not at the home address of the account. Netflix considers this to be illegal password sharing.

If it looks like consumer fraud, then it is consumer fraud. I am urging all affected T-Mobile members to file complaints with the FTC.

Read more on my Twitter thread concerning this issue:

Netflix used to cast a blind eye toward password sharing, but that blind eye is quickly turning into the Eye of Sauron. Now, Netflix subscribers must pay extra to share their accounts with family and friends outside their household.

The 30-year-old Computer Fraud and Abuse Act (or CFAA) is often cited as a federal law that could make password sharing a crime, and in 2016, the Ninth Circuit Court of Appeals ruled that a particular case of corporate password-sharing was illegal under the CFAA.

Starting back in May, Netflix began emailing users in the United States and other regions who are sharing their accounts with people outside their households. The email details how you can transfer a profile to a new account, as well as the option of paying to share your account.

Ben has been writing about technology and consumer electronics for more than 20 years. A PCWorld contributor since 2014, Ben joined TechHive in 2019, where he has covered everything from smart speakers and soundbars to smart lights and security cameras. Ben's articles have also appeared in PC Magazine, TIME, Wired, CNET, Men's Fitness, Mobile Magazine, and more. Ben holds a master's degree in English literature.

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It is estimated that 4 million people in the UK share the same Netflix password, including Nadine Dorries, the former Culture Secretary, who has said that she shared her Netflix account with 4 people in several households.

"Any decision to charge someone for sharing passwords for streaming services would be looked at on a case-by-case basis, with due consideration of the individual context and facts of each case. As with all cases, if they are referred to the CPS by an investigator for a charging decision, our duty is to bring prosecutions where there is sufficient evidence to do so and when a prosecution is required in the public interest."

Netflix and other streamers know that they have to tread a fine line between keeping their existing user-base happy, not losing out to people abusing the system, and not acting in breach of their licences with the copyright holders.

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