Adobe Acrobat Reader Vs Professional

[Eleanora Parrot]

Theproblem is that now I can't reinstall Acrobat Reader, each time the installation ends on this truncated and incomplete message (attached) which seems to say that Acrobat Reader is already installed.

The 64-bit application is a unified application for Acrobat DC and Acrobat Reader DC. If you have installed Acrobat Reader DC 64-bit and you purchase an Acrobat DC subscription, the Acrobat Reader DC 64-bit application will upgrade to become a fully functional Acrobat DC 64-bit application.

To stop the Acrobat Reader DC 32-bit application from automatically upgrading to the 64-bit version, create the following registry key before the first launch of the application as described in the help page -acrobat-reader-dc-migration-to-64-bit.html

Amal., this absurd situation offers me only one possibility to test and guarantee the correct functioning of the PDF forms I sell with Acrobat Reader: create them with Foxit Phantom or with PDF Studio Pro...

I'm a home user on Windows 11 and have Adobe Acrobat PRO. My wife and I both share the same desktop computer and use Acrobat to digitally sign documents. In order for this to work, we have our own Adobe IDs and in the past I used to sign in to my PRO and she signed in on the Reader. But now since I can't install both, I've been forced to install the older Reader 11 to use for my wife to sign documents, but the signature can only be stored locally because Reader 11 doesn't support Adobe ID sign in. She can't digitally sign documents with my PRO version because, of course, her ID doesn't have the PRO license and it forces the application to close. I'm furious about this and considering switching to an alternate PDF program

For me Acrobat Pro would not instal because it said, a more capable function was already installed. I hadn't realised the free reader had become more functionally useful. However, I use Acrobat Pro to scan documents to pdf. The supposedly more capable app can't interface with my scanner. I will now uninstall reader and hope to install Acrobat Pro.

There are work rounds but nowhere as efficient.

I was able to get around this today by installing pro in the normal way and then using our deploy software (PDQ Deploy - there is a free version) to deploy to the machine. In our case we need both on a Remote Desktop Server, some users need to use Acrobat some just Reader.

For the last couple of months Adobe Reader has decided to automatically upgrade itself to Adobe Acrobat Pro DC every once in a while, asking all currently logged in users to sign into Adobe Reader with their Adobe ID, which they don't have because our company doesn't have any Acrobat Pro licenses. This will sometimes happen once in two weeks, or twice in two days! It seems sporadic and happens on all of the server in the farm.

As soon as I receive a report that Adobe is asking a user to sign in, I check the Application log in Event Viewer on that server for event 11707 and lo and behold, there's an event in there from a few minutes ago saying something like:

To fix this, I've had to uninstall Adobe Acrobat Pro DC and install Adobe Reader from while the server is running and users are logged in, which makes the users understandably annoyed as they've been kicked off all of their PDFs for the 5th time in a month!

This week I got fed up and looked into other ways to install Adobe Reader and found you can sign up for an Adobe Reader distribution license and obtain an installer from a separate link. I installed this verison of the app (which is sadly 32-bit but doesn't make much of a difference in our environment) and things have been stable for the past three days and I'm hoping it'll remain that way...

The only thing I can think of is that a user tried clicking the Edit PDF button and signed up for a free Acrobat Pro trial, but that requires a valid credit card but I can't imagine they signed up for that many trials...

Or maybe that particular user had an Adobe account with an expired Acrobat Pro trial and when they signed in after clicking Edit PDF, it upgraded the whole app to Acrobat Pro DC for all users? Isn't is supposed to ask users for an admin password before updating an app for all users on the server?

It looks like a bad update from Adobe. The automatic update check installed using AcroPro.msi. The Event Viewer log for event 1042 MSI Installer "Ending a Windows Installer transaction: C:\Program Files (x86)\Common Files\Adobe\ARM\Extract\DiskImages\AcroPro.msi. Client process ID: 65308"

This is happening to our 2016 RDS farm too! We thought we where suffering from the known Adobe Reader Sign in bugs until you actually signin and realize its offering a 7 day trail because the account hasn't been assigned a Acrobat Pro license.

Unfortunately that's not the issue we have experienced. The issue is not Reader 32 bit upgrading to Reader 64 bit. The issue we've had is Reader "upgrading" to Acrobat DC Pro which requires a license. It's doing this without admin rights which is the most troubling part of the problem because then users can no longer use Acrobat on the affected system and it takes someone with admin rights to go in, uninstall Acrobat DC Pro and then re-install Acrobat Reader.

Has anyone found a solution to this? I am having the same issue with Acrobat Reader somehow upgrading to Acrobat Pro. I have unistalled Pro and reinstalled Reader, only to have it upgrade the next day. In addition to users being unable to open .pdf files because they don't have an Acrobat Pro license, the upgrade process appears to be crashing the Citrix Printer Management service, which prevents printer redirect from the client computer.

Seems we might have one user with a full Pro subscription on his local machine logging onto the shared remote desktop server where free Adobe Reader DC is installed and this is upgrading the free Adobe Reader DC to the Adobe Acrobat Pro DC and then this is prompting all the users to Sign in, which they of course can't.

Hi, I managed to stop it from upgrading by stopping the adobe service in services.msc and changing the login to a user account with the incorrect password. so if it tried to upgrade it would try with an incorrect account password

>What's the issue you're having

Exactly what was stated in the original post.

>If it's Reader upgrading to Pro, that mystery was solved

Maybe, but the reg setting still does not work.

No staff are clicking on the dopey above "paid buttons for turning pages" button thing in reader.

Hi all! I have been having an issue with Adobe Acrobat Pro DC for the past month or so. It is constantly freezing and barely useable. As soon as I open the program by itself, it works for around 5 seconds and then freezes for a minute, then works again for a few seconds to a minute, and then freezes again. Same with opening any of my PDFs. It's just constantly freezing for minutes at a time making it very difficult to use the app.

It is running version 2020.013.20014 (most up to date according to my creative cloud app), I have done a clean install already as some of the help documents have suggested, but it's still hanging up. Quite sure my apps are not set to auto-update, and I've had Acrobat functioning for years properly on my pc and all of a sudden just constant freezing (doesn't actually crash technically) within the past month or two. Anyone run into similar issues or have a potential solution? Thank you!

Is this a behavior with a particular PDF file or with all the PDFs? Please try to open a different PDF file and check. Also, if the PDF file is stored on a shared/network computer, please try to download and save it to your computer first and then try to open it and check.

Please try to repiar the installation (Windows Only) and reboot the computer once. Go to Help > Repair Installation. Also, the version 20.13.20064 is not the latest version. Please try to update the application manually using the patch here : -docs/acrobatetk/tools/ReleaseNotesDC/index.html

If it still doesn't work, please try to turn off the protected mode for testing (Windows Only) Go to Edit > Preferences > Enhanced Security > Uncheck 'Enable Protected mode at start up' , Turn Off the Protected mode and uncheck 'Enhanced Security' > Click OK and reboot the computer.

So I did try the repair solution and also manually installing the latest patch, with unfortunately no help. I did however notice though now that with no documents open and just on the home screen, every time the program repeatedly hangs up, it loads a new image thumbnail for one of the PDFs in the "Recent" list. Since there were about 50 or so documents in that list, it would explain the freezes every minute if it's trying to pull one thumbnail each at time. A lot of the documents are being accessed through a dropbox account, even the files I'm accessing are still stored locally, I guess acrobat is still trying to pull the latest version of the file causing it to hang up. Is there a way to disable the recent files list? or better yet a way to disable the thumbnail previews for each recent file?

I do not know who you are or even if you are with adobe but, I am having the same problem as the person you provided the above advice. frankly, I am somewhat discussded with the product as it now seems to suck but, I do not know another work arouond,

I have used the product for years with no problems. I am a privat user who needs to read and send PDFs, not a high tech user that has hours to sit and play with to learn the now multipul programs with the creative cloud. in the past, Acrobat reader worked so well, I want it back.

Yesterday I uninstalled Adobe DC and erinstalled it; it seemed to work fine but, I feared closing the creative cloud so I let it sit in the task bar all day. I was able to view PDFs all day. This morning however, the Adobe DC is again freezing or, should I say frozen and it loads and then stops working. Oh, did I mention that I use an enlargment sdcreenreader?m? I use Zoomtext, another program I have been using for many years. I need some assistance in repairing this this program please.

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