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Eleanora Parrot

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Aug 4, 2024, 1:09:44 PM8/4/24
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Ifno-and-no, if you have work order workflow should this mean that you stop workflow around the point where the scheduler has scheduled (or before) so that work assignments/reassignment/rescheduling are outside of workflow and that INPRG and COMP status are set by the technician using native status changes. If necessary Workflow is picked-up again from COMP status? Note. This assumes the work order is planned rather than a dispatching process where the foreman/supervisor can continue the workflow.

Today we have support for auto initiating a workflow when a record is created similar to how it would function in a core application like WOTRACK (where after creation, the record immediately enters workflow). There is no progression of the workflow (IE completing an assignment) out of the box today.


If customers want to manually start a workflow on a record (IE the route workflow in core Maximo), that is relatively easy for a customer to add. I'll try and get it documented on our community files (link available from here: ).



If customers want to progress the workflow (complete an assignment, handle a manual input node, etc.), which it sounds like you need based on your use case, that's going to be a significant amount of effort. The REST API supports it so it's something the customer can add but it adds a dependency on connectivity that we try to avoid in Maximo Mobile today. Ignoring the multiple user problem (user A could complete an assignment that user B is going to try to complete), you can't handle a conditional node offline for example because that could be calling an automation script or executing database queries on data that you don't have on the device. Even completing the assignment can trigger notifications or actions that need to fire on the server. The REST API process is documented in the Maximo REST API Guide here: -facilities/viewdocument/maximos-rest-api-aka-json-api-os?CommunityKey=ed77c224-45e2-47b0-b574-cc31496f9a41&tab=librarydocuments


Thanks Steven. It as I thought, you cannot continue an existing workflow while on Mobile Technician app, but it was worth checking. My thought is that you bring the workflow to a stop node prior to the work order needing to go to INPRG state and if required you auto-initiate a new workflow process once the COMP work order status has been reached. Therefore, INPRG and COMP statuses are outside of Workflow.



I noted on Mobile Technician app that the Change Status had options for WAPPR, WMATL, DEFERRED and COMP. DEFERRED is a new synonym of INPRG in the WOSTATUS domain. Therefore, if you are using Work Order Workflows and you stop the workflow prior to INPRG you need to take into account that you may want to auto-initiate if Maximo Mobile sets the status to WAPPR, WMATL or COMP, but not for DEFERRED.


I would look to include the main work order workflow up to and including either APPR or WSCH. If you choose not to stop at APPR and aim for WSCH then you need to take into account that Maximo naturally moves the work order to WMATL state and back to APPR when material reservations can be satisfied, so my vote would be stop workflow at APPR to avoid any situation where the workflow is no longer synchronised with the work order status.


I would still welcome thoughts from others on this, remembering that the main requirement is for the technician to indicate when they have started work on the work order and when they have completed work.


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Has anyone successfully integrated their secure ArcGIS Services with Maximo Spatial? Our organization has an internal ArcGIS Enterprise 10.7.1 system with secure feature services that need to be reached from Maximo Spatial and are receiving a "Token required" error. Researching I found this documentation: -maximo-spatial-arcgis-portal which explains setting up a Web Mapping Application inside our ArcGIS Portal. Doing this hasn't fixed the issue but I am unsure of how to properly create a Web Mapping Application inside the Portal. If someone has experience with this, it would greatly appreciated if you would please share your thoughts.


Oh, you poor soul!



My team has spent the last 1.5 years trying to get Maximo Spatial working properly. After dozens of bug reports and hundreds of hours of effort, it's still not working quite right.



Unfortunately, I can't help with the token stuff (I'm not the map service administrator in my organization), but you could try:


We're in the mist of updating our map config, after moving to Maximo 7.6.1 and Enterprise 10.8.1 using secure feature services. Are you using web services from Enterprise or a web map from Portal for the Maximo integration? If it's just web services you shouldn't need anything in the Web Map Configuration section.


Starting from Maximo 7.6 or above. I see Maximo supports both REST API and SOAP. I do not understand the difference between them.I find that Maximo (Maximo Integration Framework) supports web service (SOAP) but Maximo still uses REST API.Can you help me?


You can use both indeed. There are huge possibilities for REST clients using Maximo REST web server, the REST clients can get/update/delete data in Maximo ( -id/155/maximodev/restguide/Maximo_Nextgen_REST_API.html). It is already implemented and you can setup REST support in Maximo (make it available for use) by changing few xml configuration files. REST services are "build in", you can't modify them.


Just need to know is it possible to migrate all the methods and collections from SAP to maximo.I hope there must be something similar to "migration cockpit tool" for S4 HANA. If so then please let me know.


2) The options for a new person to do a SAP Work Manager SAP version to Maximo is to simply study the Maximo backend requirements when completing a Workorder and utilize their businessobject.jar file (to study the interface) of how Maximo is configured.


3) Then use SAP Cloud Platform WebIDE or your favorite IDE to import the SAPUI5 SDK to develop the needed client. Then you will import the needed businessobject.jar file of Maximo then try to see if you can create your workflow.


What options does Maximo have for connectivity? Does Maximo have a REST API endpoint or something similar? If it does, you may be able to set up a httpClient in Ignition that hands off the expected data to Maximo on some sort of trigger (user presses button, part is completed, etc.)


You can integrate Maximo application data with other applications, integrate Maximo Manage features with other Maximo Application Suite applications. For IOT projects, you can use Maximo Monitor to connect, store, analyze, monitor, and manage data. Maximo Monitor includes a IoT device message broker for secure device registration, near real-time analytics, and more. You can access the tool directly, by using the APIs, or by completing an application integration. MQTT is the primary protocol that devices, gateways, and applications use to communicate with Maximo Monitor. Client libraries, information, and samples are provided to help you to connect and integrate your IoT tool applications. See Link: -cd/maximo-monitor/continuous-delivery?topic=reference-communicating-applications-mqtt You can go to this link to learn more about integrating with Maximo Manage -cd/maximo-manage/continuous-delivery?topic=integrating

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