If you're manually installing the agent on a instance or two, you can use the commands in the Quick installation procedures we provide to save time. The commands provided in these procedures can also be passed to Amazon EC2 instances as scripts through user data.
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If you're creating a script or template to use for installing the agent on multiple instances, we recommend that you use the installation files in or near an AWS Region where you're geographically located. For bulk installations, this can increase the speed of your downloads and reduce latency. In these cases, we recommend using the Create custom installation commands procedures in the installation topics.
If you need to install the agent on an on-premises server or a virtual machine (VM) so that it can be used with Systems Manager, see Install SSM Agent for a hybrid environment (Linux). For information about installing the agent on edge devices, see Setting up AWS Systems Manager for edge devices.
AWS Systems Manager Agent (SSM Agent) is Amazon software that runs on Amazon Elastic Compute Cloud (Amazon EC2) instances, edge devices, on-premises servers, and virtual machines (VMs). SSM Agent makes it possible for Systems Manager to update, manage, and configure these resources. The agent processes requests from the Systems Manager service in the AWS Cloud, and then runs them as specified in the request. SSM Agent then sends status and execution information back to the Systems Manager service by using the Amazon Message Delivery Service (service prefix: ec2messages).
This procedure applies to installing or reinstalling SSM Agent on an EC2 instance for Windows Server. If you need to install the agent on an on-premises server or a virtual machine (VM) so it can be used with Systems Manager, see Install SSM Agent for a hybrid environment (Windows).
Run the following three PowerShell commands in order. These commands allow you to download SSM Agent without adjusting Internet Explorer (IE) Enhanced Security settings, and then install the agent and remove the installation file.
As of January 14, 2020, Windows Server 2008 is no longer supported for feature or security updates from Microsoft. Legacy AMIs for Windows Server 2008 and 2008 R2 still include version 2 of SSM Agent preinstalled. AWS Systems Manager no longer officially supports 2008 versions, and no longer updates the agent for these versions of Windows Server. SSM Agent version 3.0 might not be compatible with all operations on Windows Server 2008 and 2008 R2. The final officially supported version of SSM Agent for Windows Server 2008 versions is 2.3.1644.0.
Because Systems Manager supports so many different operating systems, there are a few primary enrollment methods to add management capability to your devices. This guide will cover the two primary aspects of management, agent installs, and enrollment profiles, and the features associated with each of them.
Although MDM profiles are used for most platforms, desktop versions of Windows and macOS support installing an agent as well. The Meraki agent installs like an application and runs as a service in the background of your enrolled Windows/Mac machine. The agent provides additional functionality, such as custom software deployment and remote desktop. The agent and profile are not mutually exclusive, you can enroll a device using either method or with both.
The macOS agent can be pushed down as an application to Mac devices that have gone through profile enrollment. This can help streamline the enrollment process of macOS devices, ensuring that both profile and agent are installed without needing to manually run the .pkg on devices. The agent can be added Systems Manager > Manage > Apps > + Add new and scoped to all devices, or via tags. Once configured, enrolled devices can automatically install the agent if within the specified scope.
The key differences: software installer (macOS/Windows Custom Apps) and remote desktop require the agent to be installed, and installing MDM profiles (wireless, VPN settings, etc.) or Store Apps (macOS) require the management profile. See a full comparison of features, including various MDM commands below.
After selecting a client, scroll down to the 'Online status' section. A device with the agent installed with show 'Last online' here. A device with the management profile installed will show "Last check-in'. Devices enrolled through both methods will show both lines, as in the below image.
On the Systems manager > Clients page, click the '+' sign at the top right, and add the 'Managed?' column to the table. Devices that are enrolled with 'Managed? No' are enrolled through the agent, and do not have a management profile installed.
To confirm that the agent is running on Windows 10, or Windows 11, view the Meraki agent's log file by opening m_agent_service.log located in one of the directories below (depending on what agent version is installed).
Amazon CloudWatch collects monitoring and operational data as logs, metrics, and events using CloudWatch agent. To automate the installation, configuration and update of CloudWatch agents, edit the Quick Setup configuration to enable install and configure the CloudWatch agent and Update the CloudWatch agent once every 30 days using Quick Setup, as shown:
Enabling this option configures Systems Manager to automatically check every 30 days for the latest version of the CloudWatch agent. If a new version is found, Systems Manager automatically updates the agent on your running instances to the latest released version. We encourage you to choose this configuration option to ensure that your instances are running the most up-to-date version of the CloudWatch agent.
Datadog now offers documents that enable easy, one-click installation of the latest version of our Agent for both Linux and Windows through the AWS SSM marketplace, allowing joint Datadog and AWS users to install the Agent without having to configure the Agent YAML file. This means that users no longer have to go through a manual workflow to install the Datadog Agent via AWS SSM, saving them time and energy.
Alternatively, you can run the document to install the package once with the AWS SSM run command or on a schedule with the AWS SSM state manager. Additionally, you can enable the Datadog security products at installation, saving you the additional steps later on.
If you have Amazon Web Services (AWS) Systems Manager managed instances, you can use AWS Systems Manager Distributor to install the Alert Logic agent on the instances. Distributor is a feature integrated with AWS Systems Manager that you can use to securely store and distribute software packages in your accounts. By integrating with Distributor, you can install the Alert Logic agent across multiple platforms to secure all your managed instances and keep the agent up to date automatically.
Each host that you want Distributor to install an agent on must be set up as an AWS Systems Manager managed instance. The first step is to create an IAM policy with the correct permissions in the AWS console.
Collect and send telemetry data to New Relic from diverse AWS instances with a single click. New Relic's AWS System Manager Distributor integration installs our infrastructure agent on your AWS instances and allows you to quickly monitor your services, query incoming data, and build dashboards so you can observe your system at a glance.
Using this integration gives you virtually instant observability by instrumenting New Relic infrastructure agent installation across a bulk of EC2 instances that may exist at present in your AWS account. This provides auto instrumentation to bootstrap agent installation on any new EC2 instance that may get created in the future as a part of your ephemeral infrastructure. You'll also be able to use AWS CLI or any AWS IaC tooling to install the New Relic agent.
Note: If you want to ensure that the New Relic agent is updated once a month, create another State manager association following steps one through four above, but instead select On Schedule and specify Rate schedule builder to run the scheduler every 30 days.
For Lacework customers using AWS Systems Manager to manage EC2 instances in their AWS account, the terraform-aws-ssm-agent Terraform Module can be used to create an SM document to install the Lacework agent on EC2 instances.
The following code example creates a Lacework agent access token, then creates an SSM document to install the Lacework agent on EC2 instances. Additionally, an AWS resource group is created with EC2 instances that have the machine tag environment:testing, and then the SSM document is associated with that AWS Resource group. Once Terraform executes, AWS Systems Manager will be configured and the Lacework Datacollector agent will be installed automatically.
The following example assumes you already have AWS Systems Manager configured on your instances. If you are new to AWS SSM and want to test this install method, read the AWS Systems Manager Quick Setup documentation.
Open the AWS Systems Manager. Under Node Management, click State Manager, click Association id for the install-lacework-agents-testing-group, and click the Resources tab, where you should see the status of action taken on the instances.
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