Today’s Open Positions //Salesforce Technical Project Manager// GC Not Accepted //Share Available Profiles
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Cheerladinne Manoj kumar
1:29 PM (3 hours ago) 1:29 PM
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Role:Salesforce Technical Project Manager
Location:Plano, Texas (Locals only)
Exp:15+
Client:TCS
Location:Plano, Texas (Locals only)
Exp:15+
Client:TCS
We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of Salesforce Service cloud Voice (SCV) for customer service operations on Salesforce Service Cloud. The ideal candidate will bring a strong blend of project leadership and deep technical expertise in Service Cloud and SVC, ensuring successful delivery aligned with business outcomes and strategic objectives • Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery) • Define scope, timelines, milestones, and deliverables • Ensure projects are delivered on time, within scope, and budget • Track project progress and provide regular status updates • Act as the primary interface between business stakeholders and technical teams and if required, salesforce team • Lead Agile ceremonies (sprint planning, stand-ups, retrospectives) • Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects • Remove blockers and ensure team productivity • Ensure adherence to quality standards and testing processes • Oversee UAT, release management, and deployment cycles • Ensure adherence to Salesforce development standards and governance • Drive DevOps and CI/CD practices • Maintain documentation for solution design and processes Generic Managerial Skills, If any • 10+ years of IT experience, 8+ years in Salesforce project delivery or technical leadership roles • Proven experience managing Salesforce implementations preferably with SCV • Experience with Agile/Scrum methodologies • Strong planning, estimation, and risk management skills • Familiarity with Jira / Azure DevOps / MS Project • Excellent communication and stakeholder management • Leadership and decision-making skills • Problem-solving mindset Top 3 Preferred Skills: We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of Salesforce Service cloud Voice (SCV) for customer service operations on Salesforce Service Cloud. The ideal candidate will bring a strong blend of project leadership and deep technical expertise in Service Cloud and SVC, ensuring successful delivery aligned with business outcomes and strategic objectives • Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery) • Define scope, timelines, milestones, and deliverables • Ensure projects are delivered on time, within scope, and budget • Track project progress and provide regular status updates • Act as the primary interface between business stakeholders and technical teams and if required, salesforce team • Lead Agile ceremonies (sprint planning, stand-ups, retrospectives) • Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects • Remove blockers and ensure team productivity • Ensure adherence to quality standards and testing processes • Oversee UAT, release management, and deployment cycles • Ensure adherence to Salesforce development standards and governance • Drive DevOps and CI/CD practices • Maintain documentation for solution design and processes Generic Managerial Skills, If any • 10+ years of IT experience, 8+ years in Salesforce project delivery or technical leadership roles • Proven experience managing Salesforce implementations preferably with SCV • Experience with Agile/Scrum methodologies • Strong planning, estimation, and risk management skills • Familiarity with Jira / Azure DevOps / MS Project • Excellent communication and stakeholder management • Leadership and decision-making skills • Problem-solving mindset • Education Requirements: Bachelors in Computer Science or other related field • Years of Experience: 5 years
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