1.8 install issue on CentOS 6.2

[Tino]

Hi,

i try to install thruk over Shinken release candidate 1.0 on CentOS 6.2.

Shinken works fine, but i'm unable to get Thruk starting.

when i launch ./script/thruk_server.pl

i get the following message : Can't locate Thruk.pm in @INC

thanks for your help,

cheers

[Sven Nierlein]

On 23.02.2012 19:52, Tino wrote:
> i try to install thruk over Shinken release candidate 1.0 on CentOS 6.2.
> Shinken works fine, but i'm unable to get Thruk starting.
> when i launch ./script/thruk_server.pl
> i get the following message : Can't locate Thruk.pm in @INC
>

How did you install Thruk and why didn't you use the centos rpm packages?

Sven

[Tino]

Hi Sven,

thank you for your prompt response.

i used the following package : thruk-1.18-1.rhel6.i386.rpm

downloaded on your website

and i installed it with yum

[Sven Nierlein]

On 2/23/12 20:08, Tino wrote:
> Hi Sven,
>
> thank you for your prompt response.
>

> i used the following package : thruk-1.18-1.rhel6.i386.rpm <http://www.thruk.org/files/pkg/v1.18/rhel6/i386/thruk-1.18-1.rhel6.i386.rpm>

>
> downloaded on your website
>
> and i installed it with yum

Perfect, then you don't need to start thruk_server.pl, you just need to open your browser with
http://<hostname>/thruk/
Only thruk_fastcgi.pl is used when using the package.

Sven

[Tino]

I also tried to launch http://localhost/thruk

but after authentication with the thrukadmin user, i receive an error : 500 Internal server error : The server encountered an internal error or misconfiguration and was unable to compete your request ...

I change thruk_local.conf to use shinken backend but i don't know how to restart thruk.

do you think that the problem could comes from this setup ?

[Sven Nierlein]

On 2/23/12 20:22, Tino wrote:
> but after authentication with the thrukadmin user, i receive an error : 500 Internal server error : The server encountered an internal error or misconfiguration and was unable to compete your request ...

Please have a look at /var/log/thruk/thruk.log and the apache error log.

> I change thruk_local.conf to use shinken backend but i don't know how to restart thruk.

As Thruk is started automatically from apache, you need to reload apache.
"/etc/init.d/httpd reload" kills thruk. The next access will start the
process again.

> do you think that the problem could comes from this setup ?

Logfiles will show that...

[Tino]

there is no log into /var/log/thruk folder

for apache,

i got this in the error.log : (104)Connection reset by peer : mod_fcgid: error reading data from FastCGI server

Premature end of script headers: fcgid_env.sh

[Sven Nierlein]

Do you get any errors when you start fcgid_env.sh from command line (as webserver user of course)?
Also try to do a shift reload or empty your cache, when there is an error 500, there must be an error
in either the thruk.log or the apache error log.

Bye,
Sven