I have updated the firmware on the drive to the latest version (SB-01). DVDs play in VLC and Media Player Classic HC. I reinstalled ImgBurn with the "fresh install" twice. I know it worked to reinstall cleanly because I had to reuse the registry key to enable debug mode. I tried running the program as administrator as well. As a last ditch diagnostic I checked the power supply for the enclosure with a voltmeter, it's right where it should be just above 12v.
The problem began after attempting to read an older disc with the drive to backup as an .iso. ImgBurn worked less than 12 hours ago to make an iso, earlier today. After the disc failed to read it could have began then, the disc make be anecdotal. I have used this drive to write many iso's thus far. I can still play discs in VLC with the drive. The discs appear in Windows and are able to be viewed in explorer. I'm also able to create an video from the disc directly in handbrake. My flow had previously been ImgBurn -> .iso -> HandBrake Queue.
OS is Windows 11 Pro, it displays as windows 8 x64 in the log. I enabled additional logging registry key as suggested by LUK's troubleshooting post. Unfortunately I'm not sure if it will be of any help:
The second thing you could try is changing the Interface in ImgBurn. If SPTI was working before, this probably won't help, but it's worth a try. Tools --> Settings --> I/O --> Interface. Try all the other options and see if it helps.
I'd have to say if ImgBurn worked before and you were able to read/burn many discs before, it would seem the drive needs replacing. However, you're also using one of those VanTec enclosures. They're 50/50 when it comes to quality control. You could have gotten one of those 50% clunkers. The only reason I use one is because the LG WH16NS60 only properly works in the VanTec. (And even then on the Version 2 one, you can't update the firmware of one in it.) You could try getting an Other World Computing enclosure and see if that helps. I'd say it probably wouldn't make a difference in this case, though.
I tried other options in I/O as well after reading this suggestion, I couldn't get those to function either. I could get an OWC enclosure and try it, but I find it odd that I can read/view the disk in windows yet have issues with imgburn. I've used ImgBurn in the past, and never encountered a problem like this. It starts to make me believe that @dbminter is right, it's probably a dud enclosure, but again I can't believe it partially works. Is a partial dud even a possibility? And the spontaneous failure also perplexes me. I may email Vantec and ask for an RMA, not sure if I'll have any success.
I read hearsay online that some devices that use 12v external power supplies can push the power back down the USB cable (incorrectly designed) and fry components. I tested the USB cable with probes and voltmeter, I didn't find any voltage going back down the USB cable.
I also just picked up two more SH-224 drives on ebay, in case it is the drive. If this isn't a good DVD drive for this purpose, do either of you have a suggestion? I could go full hog and get a newer quality pioneer blu-ray drive, but I've worried about lifespan of the drives from things I've read online. Especially given most retailers are selling brown box pulls as it is, a second hand blu-ray drive seems like it could be a bad bet. I just have a cheap Asus blu-ray reader, not a burner, from years ago. I could pull it to test this enclosure, but it's in an HTPC at a family member's house and will have to wait until the weekend.
It's possible to get a VanTec enclosure that only partially works. My first VanTec made me thing the entire line was junk. While it initially appeared to work, eventually, it started dropping communication with the drive. I gave a 2nd VanTec a try and that's when I started to suspect inferior Chinese quality control because that unit worked fine. Then, I had another one where it would randomly not detect anything when a disc was inserted until the power was cycled.
I would get an LG WH16NS60 if you're really looking for a BD drive. It's the best of the worst. The lesser of several evils. Pioneer is pretty much junk now. Hasn't properly written to DVD+RW for over 5 years. ASUS is also junk. Doesn't properly write DVD+R DL.
Thank you for the suggestion, I'll look into it for BD drive, I trust LG as well. I've emailed VanTec, hopefully they RMA it. Probably will just order an OWC enclosure. TSST SH-224 are decent for just DVDs? In the past I had read they were quality, now I don't know what to think anymore.
If you're going to use the OWC enclosure with a WH16NS60, be aware there's a big drawback. If you power off the enclosure, Windows will not recognize the drive is connected again until you restart Windows. The OWC doesn't do this with Pioneer drives, but it does with the NS60. VanTec enclosures don't do this with the NS60, either. It's a peculiar bug in the OWC enclosure.
I downloaded imgburn which I heard is a great program for burning ISOs from disks, ran both Kaspersky and Malwarebytes scans of the installation file and both scans indicated clean. Then executed the installation. After being unpacked...Kaspersky flagged as malicious, deleted the program and rolled back due to the damage caused by the malware. Malwarebytes at the same time blocked several websites the malware was apparently attempting to open some backdoors.
I feel stupid...not having uploaded to virus total like I usually do a file before executing...which after the fact was flagged by something like 27 or so virus engines out of 60..with all kinds of nasty malware names.
The point is this...imgburn may be a good product, but many download sites pack it with all kinds of adware, trojans, malware and who knows what else. So be careful from where you download your programs.
Still, between Kaspersky and Malwarebytes working in unison...the malware was stopped dead in its tracks, other websites blocked, the malware deleted and damage to files and registry entries rolled back.
The moral...Malwarebytes is a great program but still better to utilize in combination with another top ranked anti-virus protection. And any beware suspect programs run through total virus...when they are packed...the viruses cannot be detected until executed.
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You wouldn't happen to have a link to the exact copy you downloaded or at least a link to the VirusTotal scan results handy would you? I'd really like to pass it on to the Research team for analysis (and to inspect it myself as I'm also curious to see what nasties they've packed into it; which are most likely PUPs (adware etc.) as you suspect, as that's most often what we see with such modified/bundled installers).
Wow, that is quite a few detections and based on the vendor names being used by most of the AVs that hit it, it does indeed appear to be a typical bundled installer with PUPs onboard/a downloader/installer for PUPs (not actual malware, but most likely not stuff that you want on your computer; i.e. probably some kind of adware or junk/useless software that tries to convince you to purchase it etc.).
Just for what it is worth, these imgburn download websites are all over the place..and i noticed the downloads are sometimes larger..sometimes smaller, depending on the website offering the download...the larger ones containing more malware. I have read the cleanest down load is on majorgeeks...but there is some sort of malware even in its download.
I leave it to you guys to decide if the many sites with this program should be flagged or not.....but its pretty bad when you can download a packed program that malwarebytes and antiviruses do not detect until you start installing and unpacking....and then find yourself possibly infested with all sorts of malware. I didn't even know malware in packed files was impervious to detection until I read about it after my near death experience :-)
Well, true 'packed malware' isn't really the same thing as a bundled installer (which is likely what these Imgburn installers are). When you hear the term 'packer' or 'malicious packer' etc. in technical/threat research discussions, what they're referring to is actually a specific type of compression and encryption used for obfuscating code to prevent analysis (i.e. scanning etc.) of the file's contents.
In the case of these installers, it's probably just that they're using some off-the-shelf installer package technology which isn't typically scanned by most AV/AM vendors so the bad components aren't seen directly until the installer extracts them to a temporary location in preparation for installing them (something I've seen happen often, and in fact have had Malwarebytes detect/block/quarantine such components during the install of an otherwise good/safe program, leaving me with only the program I intended to install on my system in the end).
In this case, it sounds like some of these aren't just bundling stuff directly into the package, but may also be downloading additional components to try and install them (hence the web blocks from Malwarebytes).
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