Manageengine Opmanager Patch

[Prisc Chandola]

ManageEngineOpManager has secured 93 points out of the total 100, and finished fifth out of the 15 top performers. The award serves as a testament to how users find OpManager to be really beneficial for their IT infrastructure.

A popular software solutions platform, Capterra, has included ManageEngine OpManager in its Capterra Shortlist 2024 for network monitoring category. ManageEngine OpManager secured a position in the top 15 out of 401 products listed under this category.

Schedule a free demo today to understand how OpManager can become the foundation of your proactive IT infrastructure monitoring. Achieve optimal network performance by streamlining all your network operations, using OpManager.

ManageEngine OpManager is a network management solution that helps enterprises, service providers and SMEs manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to set up a 24/7 monitoring system within hours of installation. Do-it-yourself add-ons extend the scope of management to include network change and configuration management, IP address management, as well as monitoring of networks, applications, databases, and virtualization. For more information about OpManager, visit manageengine.com/opmanager.

I would like to see more capabilities and specific profiles built for the manufacturing sector. Their entire offering has no product to help me monitor something in the ICS/OT environment. DCS systems and control systems are very specific and extremely critical in nature. If you see the critical manufacturing monitoring event notification, that is where ManageEngine needs to compete with the big players.

The pricing could be cheaper. The initial integration does cost a bit. Jira seems to be making a comeback on the Service Desk side, as well as Zendesk and Freshservice. I know that ServiceNow integration is very easy, like a three- or four-step process. But with the others, you need developers to do API-based integration, which takes longer and requires a different skill set. Even a monkey can follow a four-step process, but API integration can be more complicated here.

When there are so many solutions, with that case improvement, it's extra developing an emerging market. Sophos is one of the products the team recently experienced. Unfortunately, we had a bad experience with Sophos EndPoint Central because the tool did not work as expected. It actually interfered. It hampered our production environment. So, we were not happy with the solution and had to roll back all of the Sophos agents we had installed in our environment. Because of the security and overall performance issue, the tool did not work as expected. So, there were a lot of complications with the tool. The main area for improvement for ManageEngine OpManager is its performance. The team is looking for a network monitoring and management solution that is reliable and does not interfere with their production environment.

One thing it could work on is the coloring of the reporting graphs. It uses very fancy, bright colors that don't always represent the data accurately. For example, it may show 100% availability in one criterion, but if the same page uses green somewhere else, it might use red for that 100% availability. It doesn't look good.I mean, certain things should always be green, they can't be red. That way, there's a disconnect from the expected color scheme. Within the generated reports, there are graphs and columns with data. The colors used are fancy and don't have a specific meaning. They're just used to avoid repeating colors on the same page, so each graph gets a unique color. But in doing so, they neglect the fact that a graph showing good data shouldn't use red color. It can mislead the audience. It can mislead whoever reads the report, especially senior management who quickly glance at the big picture.

They should add more features to URL monitoring. Also, they should include more synthetic features to get real-time insights in case of system downtime. It will help us prevent the issues from occurring further.

The solution can be improved by keeping information about the processes. For example, I previously used SCOM, and in SCOM, if the CPU gets higher for more than 90%, like 20 minutes, an alert triggers the management, and it can do everything a monitoring tool should do. Hence, the solution can be improved by tracking process information at any time throughout the day when the CPU goes for about 90%, and it should record that process. Additionally, real user and UI monitoring are not practical as management does not have real user monitoring for the application and SAP service for account servers.

Some of our customers have been asking that OpManager have a feature to monitor the operating system, however, I tell them that Endpoint Central is doing that. You can buy endpoints and then OpManager, and they integrate between them, and everything is okay. I don't really have another feature to add.

There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones. The setup should be lightweight and not slow. The performance should be improved.

What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution. What I'd like to see in the next version of ManageEngine OpManager is for the machine learning and AI to be tied with the correlation engine because, at the moment, the existing correlation is lacking in terms of contextual awareness. Contextual awareness has to be more customized so that the operator or the person building or customizing the tool should have the flexibility to tie it with the CA CMDB application and the underlying inventory. This way, ManageEngine OpManager becomes more of a straightforward, next-generation solution concerning monitoring. For example, another player like New Relic has an application management module that's far ahead, but it's still lagging and would still need to catch up in terms of managing needs. ManageEngine OpManager has integrations through APIs, but still needs further enhancement because there are still certain applications that would take hits, so the level of contextual awareness needs to be built on more, and that takes time.

There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment. I would like to see MDM for our VCM in this solution.

There are some concerns with the recording performance of ManageEngine OpManager. It does not offer accurate monitoring when compared to SolarWinds. We have seen endpoint collections lag, there has been some choking with a particular link, and it doesn't record properly. ManageEngine OpManager should include drill-down features. If for example, we wanted to monitor a particular link closely, it should not be an option, it should available. We would like link monitoring included. At times we need to monitor those specific links closely.

The pricing is too high, which is why we are considering other options. There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop. ManageEngine provides things in different layers, so it's not all in the same product. Technical support could be better. They need to work on the user-friendliness of the solution.

The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great.

We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have.

The only thing I can think of that might be improved is that it is just a heavy software. When we start it up with the archiving software, we sometimes experience some lag. The access on the console is a little bit slow. It might be that we need to improve our configuration to be sure it is correct. If we improve the way we work with it and make it a lighter load on the software, that may be a solution. Performance needs to be our crowning star. This product is little bit slow sometimes. If we improve the RAM, then maybe the performance will improve. It could be something that simple.

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